Zack Whittaker reports via TechCrunch: A cyberattack on Mobile Guardian, a U.K.-based provider of educational device management software, has sparked outages at schools across the world and has left thousands of students unable to access their files. Mobile Guardian acknowledged the cyberattack in a statement on its website, saying it identified "unauthorized access to the iOS and ChromeOS devices enrolled to the Mobile Guardian platform." The company said the cyberattack "affected users globally," including in North America, Europe and Singapore, and that the incident resulted in an unspecified portion of its userbase having their devices unenrolled from the platform and "wiped remotely." "Users are not currently able to log in to the Mobile Guardian Platform and students will experience restricted access on their devices," the company said.

Mobile device management (MDM) software allows businesses and schools to remotely monitor and manage entire fleets of devices used by employees or students. Singapore's Ministry of Education, touted as a significant customer of Mobile Guardian on the company's website since 2020, said in a statement overnight that thousands of its students had devices remotely wiped during the cyberattack. "Based on preliminary checks, about 13,000 students in Singapore from 26 secondary schools had their devices wiped remotely by the perpetrator," the Singaporean education ministry said in a statement. The ministry said it was removing the Mobile Guardian software from its fleet of student devices, including affected iPads and Chromebooks.

Slashdot reader Applehu Akbar shared this report from MacRumors: Epic Games CEO Tim Sweeney commented on Apple's 'Find My' service, referring to it as "super creepy surveillance tech" that "shouldn't exist." Sweeney went on to explain that several years ago, "a kid" stole a Mac laptop out of his car. Years later, Sweeney was checking Find My, and as the Mac was still connected to his Apple ID account, it showed him the location where the thief lived.
When someone asked Sweeney if he'd at least gotten his laptop back, Sweeney answered "No. I was creeped the hell out by having unexpectedly received the kid's address, and turned off Find My iPhone on all of my devices."

Slashdot reader crmarvin42 quipped "Tell me you are stupidly rich, without telling me you are stupidly rich... Next someone will be saying that it is 'Creepy' to have security footage of someone taking your Amazon packages off of your porch." And they also questioned Sweeney's sincerity, suggesting that he's "just saying that to try and make Apple look bad because of all the lawsuits going on."

MacRumors followed the ensuing discussion: Sweeney said that the location of a device in someone's possession can't be tracked without tracking the person, and "people have a right to privacy." ["This right applies to second hand device buyers and even to thieves."] He claims that detection and recovery of a lost or stolen device should be "mediated by due process of law" and not exposed to the device owner "in vigilante fashion."
Some responded to Sweeney's comments by sharing the headline of a Vox news story about Epic's own privacy polices. ("Fortnite maker Epic Games has to pay $520 million for tricking kids and violating their privacy.")

MacRumors cited a 2014 report that thefts of iPhones dropped after the introduction of Apple's "Activation Lock" feature (which prevents the disabling of 'Find My' without a password).

But when the blog AppleInsider accused Sweeney of "an incredibly bad leap of logic" — Sweeney responded. "You're idealizing this issue as good guys tracking criminals to their lairs, but when Find My or Google's similar tech points a device owner to a device possessor's home, one must anticipate the presence of families and kids and innocent used device buyers, and ask whether it's really appropriate for a platform to use GPS and shadowy mesh network tech to set up physical confrontations among individuals."

Sweeney also posted a quote from Steve Jobs about how at Apple, "we worry that some 14-year-old is going to get stalked and something terrible is going to happen because of our phone."

Apple reported a new June quarter revenue record of $85.8 billion, up 5 percent from a year ago, fueled largely by new iPad sales. iPad "saw the biggest category increase for the quarter, up from $5.8 billion to $7.2 billion year-over-year," reports TechCrunch. It helped counter slowed iPhone revenue, "which dropped from $39.7 billion to $39.3 billion year-on-year." From the report: In spite of a drop for the quarter, iPhone remained Apple's most important category by a wide margin, followed by service, which includes software offerings like iCloud, Apple TV+ and Apple Music. That category continued to grow, up to $24.2 billion from $21.2 billion over the same three-month period last year. Much of the iPhone slowdown can be attributed to the greater China region. Overall, the region dropped from $15.8 billion to $14.7 billion for the quarter. Canalys figures from last week show a marked decline in iPhone sales, down 6.7% from 10.4 million to 9.7 million for the quarter, Reuters reported.

The drop in Apple's third-largest region (behind the Americas and Europe) had a clear impact on the company's bottom line. The company aggressively discounted iPhone prices in China starting in May, as competition intensified from domestic rivals. The strategy resulted in strong iPhone sales that month, up close to 40% from a year prior. [...] Q3 marked the second consecutive quarter decline for global iPhone sales. The news puts additional pressure on the generative AI strategy that the company laid out at WWDC in June.

Apple is advancing its plans for a foldable iPhone, with potential release as early as 2026, The Information reported Tuesday. The iPhone-maker has begun engaging with Asian suppliers for component production, the report added. The proposed device is said to feature a clamshell design, reminiscent of Samsung's Galaxy Z Flip series.

The company faces considerable technical hurdles, including display crease issues and achieving optimal device thickness. Despite these challenges, the assignment of an internal codename, V68, suggests the project has progressed beyond the conceptual stage, the report added.

An anonymous reader quotes a report from Ars Technica: Citing frustration with mobile carriers enforcing different phone-unlocking policies that are bad for consumers, the Federal Communications Commission is proposing a 60-day unlocking requirement that would apply to all wireless providers. The industry's "confusing and disparate cell phone unlocking policies" mean that "some consumers can unlock their phones with relative ease, while others face significant barriers," Commissioner Geoffrey Starks said at yesterday's FCC meeting. "It also means certain carriers are subject to mandatory unlocking requirements while others are free to dictate their own. This asymmetry is bad for both consumers and competition."

The FCC is "proposing a uniform 60-day unlocking policy" so that "consumers can choose the carrier that offers them the best value," Starks said. Unlocking a phone allows it to be used on a different carrier's network as long as the phone is compatible. The FCC approved the Notice of Proposed Rulemaking (NPRM) in a 5-0 vote. That begins a public comment period that could lead to a final rulemaking. A draft of the NPRM said the FCC "propose[s] to require all mobile wireless service providers to unlock handsets 60 days after a consumer's handset is activated with the provider, unless within the 60-day period the service provider determines the handset was purchased through fraud."

"You bought your phone, you should be able to take it to any provider you want," Rosenworcel said. "Some providers already operate this way. Others do not. In fact, some have recently increased the time their customers must wait until they can unlock their device by as much as 100 percent." Rosenworcel apparently was referring to a prepaid brand offered by T-Mobile. The NPRM draft said that "T-Mobile recently increased its locking period for one of its brands, Metro by T-Mobile, from 180 days to 365 days." The 365-day rule brought Metro into line with other T-Mobile prepaid phones that already came with the year-long lock. We reached out to T-Mobile and will update this article if it provides a comment. A merger condition imposed on T-Mobile's purchase of Sprint merely requires that it unlock prepaid phones within one year. T-Mobile imposes different unlocking policies on prepaid and postpaid phones. For postpaid devices, T-Mobile says it will unlock phones that have been active for at least 40 days, but only if any associated financing or leasing agreement has been paid in full.

An anonymous reader quotes a report from Ars Technica: The Federal Communications Commission today voted to lower price caps on prison phone calls and closed a loophole that allowed prison telecoms to charge high rates for intrastate calls. Today's vote will cut the price of interstate calls in half and set price caps on intrastate calls for the first time. The FCC said it "voted to end exorbitant phone and video call rates that have burdened incarcerated people and their families for decades. Under the new rules, the cost of a 15-minute phone call will drop to $0.90 from as much as $11.35 in large jails and, in small jails, to $1.35 from $12.10."

The new rules are expected to take effect in January 2025 for all prisons and for jails with at least 1,000 incarcerated people. The rate caps would take effect in smaller jails in April 2025. Worth Rises, a nonprofit group advocating for prison reform, said it "estimates that the new rules will impact 83 percent of incarcerated people (about 1.4 million) and save impacted families at least $500 million annually." The nonprofit Prison Policy Institute said that prison phone companies charge ancillary fees for things "like making a deposit to fund an account." The ban on those fees "also effectively blocks a practice that we have been campaigning against for years: companies charging fees to consumers who choose to make single calls rather than fund a calling account, and deliberately steering new consumers to this higher-cost option in order to increase fee revenue," the group said.

The ancillary fee ban is a "technical-sounding change," but will help "eliminate some of the industry's dirtiest tricks that shortchange both the families and the facilities," the group said.

Two of the nation's major telecommunications companies are feuding over a plan to boost service for police, firefighters and other state and local agencies -- a move Verizon says would amount to a $14 billion gift to rival. From a report: AT&T and its allies are asking regulators to provide more wireless frequencies to FirstNet, a cellular network launched in 2017 to connect emergency responders and other public-sector groups. The Dallas-based telecom giant holds an exclusive 25-year contract to run the network for the federal FirstNet Authority, which oversees the project.

Rival telecom companies say the proposal would let AT&T's commercial business piggyback on those airwaves free. Verizon, which vies with FirstNet for public-safety contracts, called the proposal a giveaway of spectrum valued at around $14 billion that would give its competitor a "substantial windfall." T-Mobile US likewise urged regulators to avoid a "FirstNet takeover" of the spectrum. The carrier hasn't made its case as forcefully as Verizon, whose chief executive traveled to Washington twice in recent weeks to lobby regulators.

TechSpot writes: Users of the Linksys Velop Pro 6E and 7 mesh routers should change their passwords and Wi-Fi network names through an external web browser. The two models transmit critical information to outside servers in an insecure manner upon initial installation. New patches have emerged since the issue was discovered, but Linksys hasn't publicly responded to the matter, and it is unclear if the latest firmware leaves sensitive data exposed to interception.
The issue was discovered by Testaankoop, the Belgian equivalent of the Consumers' Association. And they warned Linksys back in November, according to the tech news site Stack Diary. (The practice could leave passwords and other information vulnerable to Man-in-the-Middle attacks.) Testaankoop suspects the security issue might stem from third-party software used in the Linksys firmware. However, they emphasize that this does not excuse the vulnerability.
Thanks to long-time Slashdot reader schwit1 for sharing the news.

In a new analysis, research firm Bernstein challenges the conventional wisdom surrounding Apple's iPhone sales fluctuations, arguing that perceived market share shifts between Apple and Android devices are largely illusory. The report, which Bernstein sent to its clients, contends that the majority of iPhone buyers are existing users upgrading their devices, rather than switchers from Android platforms.

Bernstein posits that year-to-year changes in iPhone unit sales are predominantly driven by Apple's upgrade rates within its established user base. This dynamic creates the appearance of significant market share gains or losses, particularly in China, where consumers are highly sensitive to new features. The analyst notes that upgrade cycles in China tend to be more pronounced than in other markets, leading to exaggerated perceptions of market share volatility. He suggests that the company's struggles in the region are more likely attributed to poor upgrade rates within its existing customer base rather than a mass exodus to competitors like Huawei.

An anonymous reader shares a report: The vast majority of the massive, metallic towers the city commissioned to help low-income neighborhoods access high-speed 5G internet still lack cell signal equipment -- more than two years after hundreds of the structures began sprouting across the five boroughs. Just two of the nearly 200 Link5G towers installed by tech firm CityBridge since 2022 have been fitted with 5G equipment, company officials said. Delayed installations and cooling enthusiasm around 5G technology have discouraged carriers like Verizon from using the towers to build out their networks, experts say. The firm only has an agreement with a single telecommunications carrier to deliver high-speed internet, stymieing its efforts to boost mobile connectivity citywide.

The 32-foot-tall structures, which resemble giant tampon applicators emerging from the sidewalk, offer the same services as the LinkNYC electronic billboards that popped up around the city in 2016. Those were also installed by CityBridge. Both the original Link kiosks and the 5G towers provide free limited-range Wi-Fi, charging outlets and a tablet to connect users to city services. Data shared by the company shows that 16 million people have used the internet at kiosks since 2016, and the attached tablets are used to call for city services thousands of times each month. But unlike the LinkNYC kiosks, each new tower is topped with a 12-foot-tall cylindrical mesh chamber containing five empty shelves reserved for companies like Verizon and T-Mobile to store the equipment they use to transmit high-speed 5G internet service to paying customers.

Arm is launching its Arm Accuracy Super Resolution (ASR) upscaler that "can make games look better, while lowering power consumption on your phone," according to The Verge. "It's also making the upscaling technology available to developers under an MIT open-source license." From the reprot: Arm based its technology on AMD's FidelityFX Super Resolution 2 (FSR 2), which uses temporal upscaling to make PC games look better and boost frame rates. Unlike spatial upscaling, which upscales an image based on a single frame, temporal upscaling involves using multiple frames to generate a higher-quality image.

You can see just how Arm ASR stacks up to AMD's FSR 2 and Qualcomm's GSR tech in [this chart] created by Arm. Arm claims ASR produced 53 percent higher frame rates than rendering at native resolution on a device with an Arm Immortalis-G720 GPU and 2800 x 1260 display, beating AMD FSR 2. It also tested ASR on a device using MediaTek's Dimensity 9300 chip and found that rendering at 540p and upscaling with ASR used much less power than running a game at native 1080p resolution.

An anonymous reader quotes a report from Reuters: The German government and mobile phone carriers have agreed in principle on steps to phase components by Chinese technology companies out of the nation's 5G wireless network over the next five years, two people familiar with the matter told Reuters on Wednesday. Newspaper Sueddeutsche Zeitung as well as broadcasters NDR and WDR earlier jointly reported the news, saying the agreement gives network operators Deutsche Telekom, Vodafone, and Telefonica Deutschland more time to replace critical parts. Under the preliminary agreement driven by security considerations, operators will initially rid the country's core network of 5G data centers of technology made by companies such as Huawei and ZTE in 2026, said the sources, adding that a final pact has yet to be signed. In a second phase, the role of Chinese makers' parts for antennas, transmission lines and towers should be all but eliminated by 2029, they added. "The government is acting on the basis of the national security strategy and China strategy to reduce possible security risks and dependencies," said a spokesperson for Germany's interior ministry.

At its Galaxy Unpacked event today, Samsung unveiled a slew of new devices ushering in the "Next Frontier of Mobile AI." With "cross-device intelligence," each device has its own set of AI features that Samsung said will be personalized for users, good for humanity, and empowering for creators. Ars Technica's Kevin Purdy reports: Aiming to put its Galaxy AI onto your wrist and fingers, Samsung announced a seventh version of its Galaxy Watch, a rugged and larger Galaxy Watch Ultra, and the first version of a Galaxy Ring. [...] The Galaxy Watch 7 and Watch Ultra are strikingly similar to their inspirations: the Apple Watch Ultra and the previous Galaxy Watch, respectively. [...] The Galaxy Z Fold 6 ($1,900) and Z Flip 6 ($1,100) have the kinds of boosts from their prior models you might expect. There's a Snapdragon 8 Gen 3 chip inside. The folding glass on both is supposedly stronger and now rated for IP48, which means dust resistance went from "X" (good luck) to "4" (1 mm and greater particles), which is still unfortunate at these price points, but that's life on the folding edge.

The outward-facing screen on the Z Fold 6 got a smidge bigger (6.2 to 6.3 inches), though it has the same inner display. Its cameras are much the same (50 megapixel main, 10 megapixel telephoto, 12 megapixel ultrawide), though the ultrawide claims better low-light performance. The Z Flip 6's most notable upgrade is its 4,000 mAh battery and a vapor cooling chamber inside. The base model gets 12GB of RAM instead of 8GB and 512GB of storage instead of 256GB on the base model.

There are other products not mentioned here announced by Samsung today, including its Galaxy Buds3 and Buds3 Pro, which are wireless earbuds that will remind you of certain other very popular wireless earbuds. What Samsung really had to pitch today was how its own Galaxy AI was the connective tissue between all of them. The screens on the Fold and Flip models are ideal for circling things to search them. The cameras can auto-zoom, the notes can be summarized, and translations, in particular, are everywhere. The watches and rings can track your health and suggest ways to make it better in all kinds of ways that merit a lot of disclosure about where all that data is going. Rick Osterloh, Google's devices and services chief, showed up to give a kind of Gemini blessing to Samsung's efforts.

Eton College, Britain's elite boarding school with alumni that includes Princes William and Harry, as well as George Orwell and a long list of others, is banning incoming students from having smartphones. Instead, the school will provide students with a Nokia "brick" phone, which will only be capable of making calls and sending text messages. CBS News reports: Parents of first-year students at Eton -- where tuition exceeds $60,000 per year -- were informed of the changes in a letter, which said that incoming 13-year-old boarders should have their smart devices taken home after their SIM cards are transferred to offline Nokia phones provided by the school, which can only make calls and send simple text messages. Eton's previous rules on smartphones required first-year students to hand over their devices overnight.

"Eton routinely reviews our mobile phone and devices policy to balance the benefits and challenges that technology brings to schools," a spokesperson for the school told CBS News on Tuesday, adding that those joining in Year 9, essentially the equivalent of freshman year in high school for American students, "will receive a 'brick' phone for use outside the school day, as well as a school-issued iPad to support academic study." The spokesperson added that "age-appropriate controls remain in place for other year groups." The ban follows a recent guidance issued by the UK government backing school principals who decide to ban smartphones during the school day. The goal is to help minimize disruption and improve classroom behavior.

Windows Recall was "delayed" over concerns that storing unencrypted recordings of users' activity was a security risk.

But now Slashdot reader storagedude writes: The latest version of Microsoft's planned Windows Recall feature still contains data privacy and security vulnerabilities, according to a report by the Cyber Express.

Security researcher Kevin Beaumont — whose work started the backlash that resulted in Recall getting delayed last month — said the most recent preview version is still hackable by Alex Hagenah's "TotalRecall" method "with the smallest of tweaks."

The Windows screen recording feature could as yet be refined to fix security concerns, but some have spotted it recently in some versions of the Windows 11 24H2 release preview that will be officially released in the fall.
Cyber Express (the blog of threat intelligence vendor Cyble Inc) got this official response: Asked for comment on Beaumont's findings, a Microsoft spokesperson said the company "has not officially released Recall," and referred to the updated blog post that announced the delay, which said: "Recall will now shift from a preview experience broadly available for Copilot+ PCs on June 18, 2024, to a preview available first in the Windows Insider Program (WIP) in the coming weeks."

"Beyond that, Microsoft has nothing more to share," the spokesperson added.
Also this week, the blog Android Authority wrote that Google is planning to introduce its own "Google AI" features to Pixel 9 smartphones. They include the ability to enhance screenshots, an "Add Me" tool for group photos — and also "a feature resembling Microsoft's controversial Recall" dubbed "Pixel Screenshots." Google's take on the feature is different and more privacy-focused: instead of automatically capturing everything you're doing, it will only work on screenshots you take yourself. When you do that, the app will add a bit of extra metadata to it, like app names, web links, etc. After that, it will be processed by a local AI, presumably the new multimodal version of Gemini Nano, which will let you search for specific screenshots just by their contents, as well as ask a bot questions about them.

My take on the feature is that it's definitely a better implementation of the idea than what Microsoft created.. [B]oth of the apps ultimately serve a similar purpose and Google's implementation doesn't easily leak sensitive information...

It's worth mentioning Motorola is also working on its own version of Recall — not much is known at the moment, but it seems it will be similar to Google's implementation, with no automatic saving of everything on the screen.
The Verge describes the Pixel 9's Google AI as "like Microsoft Recall but a little less creepy."

An anonymous reader shares a report: Eton College, one of the world's most prestigious boarding schools, is planning to ban smartphones for its incoming first-year students and replace these with old-school Nokia phones instead, a spokesperson for the school confirmed to Business Insider. The new policy comes as the UK-based school grapples with managing student's educations alongside technological developments.

"Eton routinely reviews our mobile phone and devices policy to balance the benefits and challenges that technology brings to schools," a spokesperson told BI. "From September those joining in Year 9 will receive a 'brick' phone for use outside the school day, as well as a School-issued iPad to support academic study. Age-appropriate controls remain in place for other year groups," they added. Eton College is an exclusive boarding school located outside London, near Windsor. Prince William, Prince Harry, Tom Hiddleston, and Eddie Redmayne are among its best-known alumni.

To stop their smartphone battery from swelling, long-time Slashdot reader shanen bought a Samsung Galaxy with a "restrictive charging option." But what setting should they use? The way this battery protection option worked was to stop charging the phone at 85%. That left me enough charge for my normal daily travels, which rarely took the phone below 50%, and the battery remained unswollen after a year, which included a month of quite heavy tethering, too. Unfortunately... After a recent upgrade, now my Galaxy has three options for the battery where it had two. The 85% option is still there, but it has been lowered to 80%. I've been using that for now and it still seems good enough. However my main concern is with the best option to maximize the overall lifespan of the smartphone...

The other old option says something about using AI to control the battery charging, but I don't trust it and think it is just the old approach that causes phones to die quickly... The new third option is the one that is interesting me. This seems to be a kind of flutter charge where the phone will charge to 100% and then stop until it has dropped to 95% before charging again, even if it remains plugged in. This sounds attractive and would give me more battery insurance when I'm traveling, but maybe it reduces the overall lifetime of the phone?
They tried getting answers from Samsung, but "I think I have been flagged as a low-profit customer." And of course, this raises several other questions? (Are other smartphones better? Have iPhones solved the battery-swelling issue?) And most importantly: is there a way to charge batteries without reducing their lifespan?

Share your own thoughts and experiences in the comments.

What's the best way to charge your smartphone battery?

According to a report from The Information, Apple is developing a new "electrically induced adhesive debonding" technology that would make iPhone batteries easier to replace. 9to5Mac reports: Currently, replacing an iPhone battery requires using tweezers to remove the existing battery, which is held in place by adhesive strips. Then, you must use a "specialized machine and tray" to press the new battery into place. The new process uses metal instead of foil to cover the battery, as The Information explains: "The new technology --- known as electrically induced adhesive debonding -- involves encasing the battery in metal, rather than foil as it is currently. That would allow people to dislodge the battery from the chassis by administering a small jolt of electricity to the battery, the people said. Consumers still have to pry open the iPhone themselves, which is not an easy process because of the adhesives and screws that keep the iPhone's screen sealed in place."

Even with this change, however, Apple will still recommend that iPhone users visit a professional to replace their battery. If Apple's development of this new bonding technology goes according to plan, it could debut it with at least one iPhone 16 model this year. According to the report, it would then expand to all versions of the iPhone 17 next year.

Many American subscribers are unable to use their phones overseas because all three major U.S. carriers are experiencing outages. According to The Register, the outages have been ongoing for several hours and stem from third-party communications technology company Syniverse. From the report: "Since the onset of these issues, Syniverse has been working closely with our network partners to restore full service," Syniverse, a US-based comms provider that focuses on roaming services, said in a statement confirming the breakdown. "We understand the inconvenience this has caused and appreciate your patience as we navigate this challenge."

"We're one of several providers impacted by a third-party vendor's issue that is intermittently affecting some international roaming service," T-Mo told us. "We're working with them to resolve it." Similarly, AT&T stated: "The AT&T network is operating normally. Some customers traveling internationally may be experiencing service disruptions due to an issue outside the AT&T network. We're working with one of our roaming connectivity providers to resolve the issue." Likewise, Verizon said, "An international third party communications provider is having issues with making voice and data connections with US based customers traveling overseas."

The international roaming outage has hit users' ability to do calls and texts, and reach the internet. According to Verizon, it's not a complete blackout. "70 percent of calls and data connections are going through at this time," the carrier firm told The Register in the past hour or so. Developing...

The FCC wants to make it significantly easier for consumers to unlock their phones from their carriers, proposing that all devices must be unlockable just 60 days after purchase. From a report: How this will mesh with current plans and phone buying trends, however, is something the agency is hoping to learn before putting such a rule into effect. Mobile phones purchased from a carrier are generally locked to that carrier until either the contract is up or the phone is paid off. But despite improvements to the process over the years (unlocking was flat-out illegal not long ago), it still isn't quite clear to all consumers when and how they can unlock their phone and take it to the carrier (or country) of their choice.

FCC Chairwoman Jessica Rosenworcel announced the Notice of Proposed Rulemaking, or NPRM, in a press release today. "When you buy a phone, you should have the freedom to decide when to change service to the carrier you want and not have the device you own stuck by practices that prevent you from making that choice," she wrote. "That is why we are proposing clear, nationwide mobile phone unlocking rules." Specifically, the release says, carriers would simply have to provide unlocking services 60 days after activation. A welcome standard, but it may run afoul of today's phone and wireless markets.