A man who has been an AT&T customer since 1960 has a message for CEO John Stankey about the company's failure to upgrade DSL areas to modern Internet service. Aaron Epstein, 90, is so frustrated by his 3Mbps Internet plan that he took out a Wall Street Journal ad in today's print edition in order to post an open letter to Stankey. From a report: "Dear Mr. Stankey: AT&T prides itself as a leader in electronic communications. Unfortunately, for the people who live in N. Hollywood, CA 91607, AT&T is now a major disappointment," Epstein wrote in the letter. Epstein paid $1,100 to run the ad for one day in the Manhattan and Dallas editions of today's Journal, he told Ars in a phone interview. He chose the Manhattan edition to reach investors who might want to pressure AT&T into upgrading its network and Dallas because that's where AT&T is headquartered, he said. "We need to keep up with current technology and have looked to AT&T to supply us with fast Internet service," Epstein wrote in the open letter to AT&T's CEO. "Yet, although AT&T is advertising speeds up to 100Mbps for other neighborhoods, the fastest now available to us from AT&T is only 3Mbps. Your competitors now have speeds of over 200Mbps. Why is AT&T, a leading communications company, treating us so shabbily in North Hollywood?"

Apple's latest iOS 14.5 update for beta testers brings support for the new PS5 DualSense and Xbox Series X controllers. The Verge reports: Apple's upcoming iOS 14.5 update follows the company revealing back in November that it was working with Microsoft to include support for the Xbox Series X controllers. Steam also added PS5 controller support last year, followed by Nvidia's Shield TV support last month. Other features of iOS 14.5 include the ability to unlock an iPhone with an Apple Watch while wearing a mask, Siri emergency contact calling, CarPlay ETA sharing, and dual-SIM 5G support. The official release is expected in the next couple of months.

"Huawei, the crown jewel of China's technology industry, has suffered from a sustained American campaign to keep its equipment from being used in new 5G networks around the world," reports the New York Times. Now they've identified "a covert pro-Huawei influence campaign in Belgium about 5G networks." [Alternate URL here]

It began when trade lawyer Edwin Vermulst was paid to write an article criticizing a Belgian policy that would block Huawei from lucrative contracts: First, at least 14 Twitter accounts posing as telecommunications experts, writers and academics shared articles by Mr. Vermulst and many others attacking draft Belgium legislation that would limit "high risk" vendors like Huawei from building the country's 5G system, according to Graphika, a research firm that studies misinformation and fake social media accounts. The pro-Huawei accounts used computer-generated profile pictures, a telltale sign of inauthentic activity. Next, Huawei officials retweeted the fake accounts, giving the articles even wider reach to policymakers, journalists and business leaders. Kevin Liu, Huawei's president for public affairs and communications in Western Europe, who has a verified Twitter account with 1.1 million followers, shared 60 posts from the fake accounts over three weeks in December, according to Graphika. Huawei's official account in Europe, with more than five million followers, did so 47 times...

Twitter said it had removed the fake accounts after Graphika alerted it to the campaign on Dec. 30... Many of their followers appeared to be bots...

The effort suggests a new twist in social media manipulation, said Ben Nimmo, a Graphika investigator who helped identify the pro-Huawei campaign. Tactics once used mainly for government objectives — like Russia's interference in the 2016 American presidential election — are being adapted to achieve corporate goals. "It's business rather than politics," Mr. Nimmo said. "It's not one country targeting another country. It looks like an operation to promote a major multinational's interests — and to do it against a European state."
Though the social media campaign had little impact on Belgian policymakers, one telecom consultancy noted Huawei's fear that similar legislation "could spread to other parts of the world." (The article points out Belgium is the headquarters of both NATO and the European Union.)

But Phil Howard, the director of the Oxford Internet Institute, see a future where disinformation will become increasingly commercialized. "The flow of money is increasingly there," he tells the Times. "Large-scale social media influence operations are now part of the communications tool kit for any large global corporation."

According to CEO Tim Cook, there are now more than 1 billion iPhones being used by customers around the world. The new milestone comes as the company earned over $100 billion in a single quarter for the first time in the company's history. 9to5Mac reports: Cook shared the new milestone in an earnings-focused interview with Reuters. The new metric is part of an overall increase of active devices around the world, reaching 1.65 billion compared to 1.5 billion this time last year: "Apple Chief Executive Officer Tim Cook told Reuters in an interview that the company now has an active installed base of 1.65 billion devices, compared with 1.5 billion devices a year ago. Cook also said Apple now has an installed base of more than 1 billion iPhones, an increase over the 900 million the company most recently disclosed in 2019."

In the interview, he cites Apple's growth opportunity in China as a source of the company's success: "'We had two of the top three selling smartphones in urban China,' Cook told Reuters in an interview, adding that many of the company's other products and services also sold well. Cook said that Apple gained iPhone sales in China both from customers switching from rival Android devices as well as existing customers upgrading devices, but said 'upgraders in particular set an all-time record in China.'"

Spurred by big demand for top-of-the-line iPhones, the average selling price in the U.S. hit $873 last quarter, up from $809 a year ago, according to a report from Chicago-based Consumer Intelligence Research Partners. From a report: Apple still makes a huge chunk of its revenue and profits from iPhone sales, though services are an increasing source of both as well. "For the full quarter, the new iPhone 12 models, and in particular the most expensive ones, garnered a significant share of sales," said CIRP partner and co-founder Josh Lowitz.

A third class action lawsuit has been filed in Europe against Apple seeking compensation -- for what Italy's Altroconsumo consumer protection agency dubs "planned obsolescence" of a number of iPhone 6 models. From a report: The action relates to performance throttling Apple applied several years ago to affected iPhones when the health of the device's battery had deteriorated -- doing so without clearly informing users. It later apologized. The class action suit in Italy is seeking $72.8 million in compensation -- based on at least $72.8 in average compensation per iPhone owner. Affected devices named in the suit are the iPhone 6, 6S, 6 Plus and 6S Plus, per a press release put out by the umbrella consumer organization, Euroconsumers, which counts Altroconsumo a a member. The suit is the third to be filed in the region over the issue -- following suits filed in Belgium and Spain last month. A fourth -- in Portugal -- is slated to be filed shortly.

Long-time Slashdot reader SonicSpike shares a recent Wired.com article that purports to reveal "how law enforcement gets around your smartphone's encryption." Lawmakers and law enforcement agencies around the world, including in the United States, have increasingly called for backdoors in the encryption schemes that protect your data, arguing that national security is at stake. But new research indicates governments already have methods and tools that, for better or worse, let them access locked smartphones thanks to weaknesses in the security schemes of Android and iOS.

Cryptographers at Johns Hopkins University used publicly available documentation from Apple and Google as well as their own analysis to assess the robustness of Android and iOS encryption. They also studied more than a decade's worth of reports about which of these mobile security features law enforcement and criminals have previously bypassed, or can currently, using special hacking tools...

once you unlock your device the first time after reboot, lots of encryption keys start getting stored in quick access memory, even while the phone is locked. At this point an attacker could find and exploit certain types of security vulnerabilities in iOS to grab encryption keys that are accessible in memory and decrypt big chunks of data from the phone. Based on available reports about smartphone access tools, like those from the Israeli law enforcement contractor Cellebrite and US-based forensic access firm Grayshift, the researchers realized that this is how almost all smartphone access tools likely work right now. It's true that you need a specific type of operating system vulnerability to grab the keys — and both Apple and Google patch as many of those flaws as possible — but if you can find it, the keys are available, too...

Forensic tools exploiting the right vulnerability can grab even more decryption keys, and ultimately access even more data, on an Android phone.
The article notes the researchers shared their findings with the Android and iOS teams — who both pointed out the attacks require physical access to the target device (and that they're always patching vulnerabilities).

Honor, the Chinese smartphone brand formerly owned by Huawei, launched the V40, its first device since being sold off. CNBC reports: Huawei sold Honor, its budget smartphone brand, in November to a consortium of buyers in China, as a way to help the unit survive in the face of U.S. sanctions. In 2019, Huawei was put on a U.S. export blacklist called the Entity List which restricted American firms from selling certain components to the Chinese technology giant. This included both semiconductors and software.

Honor's new smartphone is called the V40. It boasts a 6.72-inch display and comes in three colors: silver, black and rose gold. Honor talked up the phone's graphics processing and touchscreen capabilities, features that enhance gaming on the device, a popular use of smartphones in China. It has the ability to connect to next-generation 5G mobile networks, a key requirement in China which is the world's largest market for 5G phones. The V40 uses a key 5G chip from Taiwan's MediaTek, a company which became China's number one smartphone semiconductor supplier in 2020. Honor's V40 starts at 3,599 yuan ($556) for the 128GB storage option and 3,999 yuan for the 256GB version. It will be released in China but it is unclear if it will be launched internationally.

As of December 8, Apple has been requiring developers to provide privacy label information to their apps, outlining the data that each app collects from users when it is installed. Many app developers have included the labels, but there's one notable outlier -- Google. schwit1 shares a report from MacRumors: Google has not updated its major apps like Gmail, Google Maps, Chrome, and YouTube since December 7 or before, and most Google apps have to date have not been updated with the Privacy Label feature. The Google Translate, Google Authenticator, Motion Stills, Google Play Movies, and Google Classroom apps do include privacy labels even though they have not been updated recently, but Google's search app, Google Maps, Chrome, Waze, YouTube, Google Drive, Google Photos, Google Home, Gmail, Google Docs, Google Assistant, Google Sheets, Google Calendar, Google Slides, Google One, Google Earth, YouTube Music, Hangouts, Google Tasks, Google Meet, Google Pay, PhotoScan, Google Voice, Google News, Gboard, Google Podcasts, and more do not display the information.

On January 5, Google told TechCrunch that the data would be added to its iOS apps "this week or the next week," but both this week and the next week have come and gone with no update. It has now been well over a month since Google last updated its apps. "To lightly paraphrase former Google CEO Eric Schmidt: If your data harvesting is something that you don't want anyone to know, maybe you shouldn't be doing it in the first place," adds schwit1.

After losing around $4.5 billion over the past five years, LG is considering exiting the smartphone market in 2021. The Verge reports: The Korea Herald reports that [LG CEO Kwon Bong-seok] sent out an internal memo to staff on Wednesday, hinting at a change in direction for LG's phone business. "Since the competition in the global market for mobile devices is getting fiercer, it is about time for LG to make a cold judgment and the best choice," says an LG official in a statement to The Korea Herald. "The company is considering all possible measures, including sale, withdrawal and downsizing of the smartphone business." LG confirmed the internal memo was genuine in a statement to The Verge, noting that nothing has been decided yet. "LG Electronics management is committed to making whatever decision is necessary to resolve its mobile business challenges in 2021," says an LG spokesperson. "As of today, nothing has been finalized."

Qualcomm has announced a new mobile phone processor: the Qualcomm Snapdragon 870, a successor to last year's Snapdragon 865 and 865 Plus models. To be clear, the 870 isn't a new next-gen design -- that title goes to the Snapdragon 888, which makes far more substantial improvements in performance and new features. From a report: The 870, on the other hand, is virtually identical to the 865 and 865 Plus, with the same design right down to the Kryo 585 CPU and Adreno 650 GPU cores. The 870 is clocked at 3.2GHz, however, making it about 10 percent faster than the original 865's 2.84GHz and about 3 percent faster than the 865 Plus (which offered 3.1GHz speeds). Think of it almost like a Snapdragon 865 Plus-plus. Qualcomm says that the reason for the new chip is in response to manufacturer and market demands. The 870 is designed for companies that want to offer a top-tier processor but don't need the absolute best features that the flagship Snapdragon 888 offers and the higher price tag that it demands. Instead, the company says that it expects that Snapdragon 870 phones should hit a sub-$800 price tag (although, confusingly, we've already seen Snapdragon 888 phones like the $799 Galaxy S21 start to bleed into that range).

According to analyst Ming-Chi Kuo, Apple's upcoming iPhone 13 could feature vapor chamber cooling, as well as an in-screen fingerprint sensor. It may also completely ditch the Lightning port in favor of wireless charging. Apple Insider reports: Kuo believes Apple is highly likely to incorporate vapor chamber tech into an upcoming iPhone model, though it is not clear if the system will be ready in time for 2021. Generally speaking, vapor chamber (VC) technology involves evaporation of a liquid (typically water) within a specialized heat pipe or heat retention structure that snakes its way through a device chassis. Heat from processors and other high load electronic components causes the liquid to evaporate into a vapor that spreads thermal energy through the evaporation chamber as it travels to areas of lower pressure. Fins or other condenser bodies remove heat from the vapor, which returns to a liquid state and is carried back to areas of high pressure through capillary action.

"The iPhone's critical reason not to adopt VC is because of its reliability test results that cannot meet Apple's high requirements," Kuo writes. "Still, we are optimistic about the VC reliability improvement schedule and expect that at least high-end iPhone models would be equipped with VC in the near future." Kuo believes iPhone will need VC to keep up with rapid adoption of 5G and ever-increasing CPU thermal loads. In a separate report, Bloomberg reports that Apple is testing another key feature for its 2021 iPhone(s): an in-screen fingerprint reader. "This would add a new method for users to unlock their iPhone, going beyond a passcode and Face ID facial recognition," reports Bloomberg. "Apple won't remove its facial recognition scanner though as it's still useful for augmented reality and camera features."

The report also mentions that Apple is discussing removing the Lightning port on at least some of the 2021 iPhone models, instead relying entirely on wireless charging or USB-C.

Noted TF International Securities analyst Ming-Chi Kuo in a report on Friday said recent industry surveys indicate Apple is "aggressively" testing vapor chamber thermal systems for use in iPhone, suggesting the technology will make its way to the flagship handset in the near future. From a report: Kuo believes Apple is highly likely to incorporate vapor chamber tech into an upcoming iPhone model, though it is not clear if the system will be ready in time for 2021. Generally speaking, vapor chamber (VC) technology involves evaporation of a liquid (typically water) within a specialized heat pipe or heat retention structure that snakes its way through a device chassis. Heat from processors and other high load electronic components causes the liquid to evaporate into a vapor that spreads thermal energy through the evaporation chamber as it travels to areas of lower pressure. Fins or other condenser bodies remove heat from the vapor, which returns to a liquid state and is carried back to areas of high pressure through capillary action.

AmiMoJo shares a report from 9to5Mac: When Apple revived MagSafe with the iPhone 12 lineup, one question brought up was how these latest devices with more magnets would interact with medical devices like pacemakers. Apple's official word was that iPhone 12/MagSafe wouldn't interfere more than previous iPhones. Now one of the first medical studies has been published by the Heart Rhythm Journal that saw a Medtronic pacemaker deactivated by holding an iPhone 12 near it (via MacMagazine. It doesn't sound like there is concrete evidence that iPhone 12 and MagSafe do pose a greater risk of increased interference but with this study out now, we may see more testing in the medical field to find out for sure. Of course it's not just iPhones or smartphones that can create interference issues, it can be any item that contains magnets strong enough create a problem.

As you'd expect, the short-term solution is to keep iPhones and other devices away from pacemakers and other similar medical devices. However, reported by Medical Xpress, Medtronic and others are likely looking to shift away from the reliance on magnets in future devices: "Unless companies like Medtronic get on board and move to smarter device configuration options, they will continue to butt heads with consumer devices -- and they will continue to lose. Smarter options don't have to be expensive; just look at your cheap IR TV remote or ultrasonic receiver-emitter pair. These devices simply work. They use an uncomplicated code to make sure there is no interference from all the other ambient sources that are invariably present. A couple of secure ultrasonic bits superimposed on your basic 40 khz carrier waves is all that is really needed. It is likely that companies like Medtronic are working on solutions like this; for example, a Medtronic programming head of some sort can be had on Ebay at the moment for a mere $34.99."

Samsung committed a tech faux earlier this week when it issued a promotional tweet from an iPhone, the flagship handset made by a smartphone market arch rival. "With #SamsungUnpacked drawing closer, we're working hard to bring you some exciting news. Which field of innovation and advancement are you hoping to see us reveal?" Samsung asks in the tweet.

An anonymous reader shares a report: 2020 was the year Samsung was forced to rethink its smartphone strategy. A pandemic-fueled global decline in sales and a frosty reception to its S20 lineup and the Galaxy Note 20, left Samsung looking up to another company for the first time in years. However, out of that moment came its most practical phone in recent memory, the Galaxy S20 Fan Edition. Where devices like the S20 Ultra and Note 20 Ultra showed Samsung at its most indulgent, the S20 FE proved the South Korean firm could still make a phone for the rest of us. And it's that phone that Samsung's new 2021 flagships, the Galaxy S21 and Galaxy S21+, announced today at the company's first Unpacked event of 2021, have the most in common. The price might be the most compelling part of these two devices.

When they go on sale on January 29th, the S21 and S21+ will start at $800 and $1,000. In other words, they'll both cost $200 less at launch than the Galaxy S20 and S20+ did when they come out partway through last year. That says a lot about what you need to know about the S21 and S21+. If you were expecting a flashy and expensive update to last year's models, that's not what these new phones are about. Instead, they make smart tradeoffs to make Samsung's flagship experience more attainable than at any point in the last couple of years. Let's start with the upgrades. In the US, both phones come with the Snapdragon 888 processor, 8GB of RAM and 128GB of storage to start. Not only can you expect Qualcomm's first 5nm chip to make the S21 and S21+ faster than Samsung's 2020 flagships, but it also comes with other improvements. One of the big ones is that the Snapdragon 888 includes an integrated 5G modem. That's a design feature that almost always leads to battery life improvements. It also won't hurt that the S21+ has a slightly higher-capacity 4,800mAh battery than its 2020 counterpart. From a connectivity standpoint, the new processor also has support for WiFi 6E and Bluetooth 5.2. And speaking of Bluetooth, both phones work with the new Galaxy SmartTag Samsung announced today.

At CES 2021 today, LG unveiled the LG Rollable, a smartphone that has what the company calls a "unique resizable screen" that transforms from a phone into a small tablet. The screen slides in and out of place to extend its surface area. The Verge reports: It's merely a concept right now, as part of LG's "Explorer Project" experiments, and we still don't know exactly what technology LG is using or the size of the expandable display. LG has previously used its Explorer Project to introduce its LG Wing smartphone, with a wild rotating design and two OLED displays. It's still not clear whether LG's Rollable phone will ever make it to market, but the company has now branded this experiment so it seems more likely we'll see an LG Rollable in the future.

D-Link is trying to make it simple to give your computer a Wi-Fi upgrade. From a report: The networking company has announced what it's calling an "industry-first" Wi-Fi 6 adapter built into a USB stick. Plug it into your laptop or desktop computer, and you may be able to get better performance than from your older Wi-Fi chip. The adapter advertises speeds up to 1,200Mbps. It's not entirely clear who the target audience is for this upgrade. You'll need to be connected to a Wi-Fi 6 router to get the biggest benefits, and most people still don't own one of those (the Wi-Fi 6 standard only started rolling out two years ago). And if the laptop or desktop you're using was bought any time in recent memory, chances are it supports Wi-Fi 5, which isn't a huge step down from Wi-Fi 6.

Wi-Fi is about to get a lot better. Many of this year's new phones, laptops, TVs, routers, and more will come with support for Wi-Fi 6E, a new upgrade to Wi-Fi that's essentially like expanding your wireless connection from a two-lane road to an eight-lane highway. From a report: It's the biggest upgrade to Wi-Fi in 20 years, and connections should be faster and a lot more reliable because of it. The Wi-Fi Alliance, the industry-wide group that oversees Wi-Fi, is now starting to certify the first wave of products with support for Wi-Fi 6E. Phones, PCs, and laptops with support should start hitting the market in the first months of 2021, according to the IDC research group, and TVs and VR devices with support are expected to arrive by the middle of the year. Some of the first devices are likely to be announced over the next week.

Qualcomm is getting a new CEO: Cristiano Amon, who already serves as president for the company, will replace Steve Mollenkopf, who took over as CEO in 2014. The Verge reports: Amon has already served as the public face of the company for some time, presiding over introductions of new products like the Snapdragon 888, making him an obvious choice to succeed Mollenkopf at the helm. Mollenkopf's tenure as CEO saw Qualcomm face numerous challenges: antitrust accusations, allegations of anticompetitive behavior, and a massive fight with Apple that saw the two companies sever their relationship (before patching things up in a settlement). But he also oversaw Qualcomm's growth into the juggernaut it is today, one that nearly completely dominates the industry for mobile processors. [...] Amon is set to take the reins on June 30th, with Mollenkopf set to stick around as a "strategic advisor" for an unspecified amount of time.