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Push Notifications From Popular Apps Are Becoming Increasingly Useless And Annoying (wired.com) 169

David Pierce, writing for Wired: Push notifications are ruining my life. Yours too, I bet. Download more than a few apps and the notifications become a non-stop, cacophonous waterfall of nonsense. Here's just part of an afternoon on my phone:
"Hi David! We found new Crown jewels and Bottle caps Pins for you!"
"Everyone's talking about Bill Nye's new book, Everything All at Once. Read a free sample."
"Alex just posted for the first time in a while."
I get notifications when an acquaintance comments on a stranger's Facebook posts, when shows I don't care about come to Netflix, and every single day at 6 PM when the crossword puzzle becomes available. Recently, I got a buzz from my close personal friends at Yelp. "We found a hot new business for you," it said. I opened the notification, on the off chance that Yelp had finally found the hot new business I've been waiting for. It did not. So I closed Yelp, stared into space for a second, and then opened Instagram. Productivity over. Over the last few years, there's been an increasingly loud call for a re-evaluation of the relationship between humans and smartphones. For all the good that phones do, their grip on our eyes, ears, and thoughts creates real and serious problems. "I know when I take [technology] away from my kids what happens," Tony Fadell, a former senior VP at Apple who helped invent both the iPod and the iPhone, said in a recent interview. "They literally feel like you're tearing a piece of their person away from them. They get emotional about it, very emotional. They go through withdrawal for two to three days." Smartphones aren't the problem. It's all the buzzing and dinging, endlessly calling for your attention.

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Push Notifications From Popular Apps Are Becoming Increasingly Useless And Annoying

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  • by Anonymous Coward on Monday July 24, 2017 @01:43PM (#54868675)

    Use your phone solely as a pull thing. Turn off auto-sync for your emails too. You don't need to respond in seconds. It's an email.

    Then, your phone interrupts you only when you want it to.

    first post?

    • Exactly.

      /guy who still uses a dumbphone to, like, make calls and stuff

    • Million dollar idea: an app that disables your phone's phone until you switch it off.
    • by 93 Escort Wagon ( 326346 ) on Monday July 24, 2017 @02:05PM (#54868893)

      It doesn't have to be all-or-nothing. On the iPhone you can enable or disable notifications on an app by app basis. And, for most apps, you can even control how intrusively that app will be allowed to notify you.

      Heck, you even get prompted "allow notifications from xxxxxxx?" before the app is allowed to bother you. Remember - just because they want to do it doesn't mean you have to allow them to do it.

      Also - if an app behaves badly, don't allow it to run in the background: Settings -> General -> Background App Refresh

      Really, this seems like more of an user education problem than anything else.

      • by ctilsie242 ( 4841247 ) on Monday July 24, 2017 @02:17PM (#54868991)

        Android has similar, with long-pressing on an app's notifications. The ability to disable notifications was in result due to a "service", AirPush that got installed with various apps, which would spam the notification bar with crap.

      • by Lab Rat Jason ( 2495638 ) on Monday July 24, 2017 @02:18PM (#54868993)

        I came here to say this! I don't use android, but I believe it works similarly... you can control notifications. Lyft lasted a whole 4 days for me before I squelched it. Email and Text are the only things that I allow popover for, and Instagram can put a badge on their icon... that's it for me and this entire story seems like a cry for help from someone with a first world problem.

      • by sabri ( 584428 ) on Monday July 24, 2017 @02:18PM (#54869005)

        Really, this seems like more of an user education problem than anything else.

        This, exactly this.

        And it also goes to show how bloated the TFA's phone is. All those useless apps installed, each and every one of them copying his contacts, emails and whatever. Seriously, you allow a crossword puzzle app (why the F anyone would have that on their phone goes beyond me) to send you notifications? Even Yelp is questionable.

        This is a self-inflicted wound from this clueless luser.

        • Re: (Score:3, Insightful)

          Yes and no. Yes, you shouldn't allow your phone to do that kind of thing. And no, because while he may be clueless on some objective scale, he's representative of the overwhelming majority of smartphone users. The non-savvy users are a major vulnerability, but they're not the cause. The problem is an insecure by design phone ecosystem, which in turn is driven by greed.
          • by EndlessNameless ( 673105 ) on Monday July 24, 2017 @04:09PM (#54869863)

            The problem is an insecure by design phone ecosystem, which in turn is driven by greed.

            Bullshit.

            It's a question of survival rather than greed; if Apple or Google does not deliver functionality, they will be upstaged on features and replaced. Look at Windows, IE, Java, and Adobe as the prime examples---lots of dead tech companies in their wake, and most of their competitors were technically superior.

            A notification API is essential for the platform, and the Apple/Play Store has no business dictating which developers can use it. This means all apps have access---subject to approval by the user.

            It's fundamentally impossible to secure a device from an ignorant owner without greatly restricting his access to it. The author of the article pointed out how to control notifications, so right there is an OS-level mechanism that the user controls. That's the most you can ask for, really---the platform has a mechanism that lets the user decide.

            Security always involves a trade-off with convenience and usability. E.g., the same mechanism that allows Dropbox to access local photos will allow nefarious apps to do nefarious things if the user installs them. You either run each app in a silo, or you accept the risk of data exfiltration by a bad app.

            The market demands functionality over security---not for the first time, either. They cannot sell a secure product that doesn't do what people want. In the consumer space, the market has repeatedly chosen insecure solutions because regular users do not care or understand.

            Notifications are more of an annoyance than a security issue, and there is a setting to eliminate them. If a user does not want to do that, then he needs to make a choice: look at the app's internal notification settings, contact the developer, or find a replacement app.

        • Really, this seems like more of an user education problem than anything else.

          This, exactly this.

          Not really, or at least not only that.

          A ridiculous number of web sites now ask to be able to send you push notifications. It doesn't matter for most of us here (aside from being annoying) because we click no. But it's not really appropriate to be spamming everyone with those requests--you wind up with kids and old folks and the like who get their machines clobbered with notifications. "Buyer beware" is only okay when a service isn't being abused too heavily. As it becomes more mature, there should be more a

        • Re: (Score:2, Insightful)

          by rtb61 ( 674572 )

          This of course represents the majority of users. You are aware that slashdot forum posters are a tiny minority of users. Sure we get by with install app, app clunkym remove app. Install a bunch of apps in the beginning get used to the app marketing spiel, fool around with them, remove them quickly. Then there is systems audit, something only we do, review every app, not used enough, gone and this done a few times a year.

          We do all sorts of stuff to our tech gear, they we gained and retained information to a

      • by war4peace ( 1628283 ) on Monday July 24, 2017 @03:56PM (#54869759)

        I believe the article, for what it's worth, was talking about default behavior for apps, and furthermore about the relevance of said push notifications.
        Black or white approach works in some but not all cases. The gray range in between depends on the app itself.

        Some apps have good granular control on which notifications they should push, others don't. You're left with the black or white approach which sucks.

        My personal pet peeve are shopping-related apps and their notifications. For example, recently I've been looking for an air conditioning unit, and a certain online shop sent me targeted pushes of air conditioning units offers and news. All good, I was actually satisfied with that behavior, and at some point I decided to buy one. After buying one through that very same online shop, through their app, I still keep receiving push notifications on Air Conditioning units, although I definitely don't need another one. At the very least they should realize the deal was done or allow me to turn off that specific notification type.

    • by fermion ( 181285 )
      Stories from people who don't know how to use thier stuff making /. Increasingly annoying to use. Used to be /. was for nerds. Now it is for people who think they are rebeks because the have an Andriod instead of an iPhone.

      Ir this could just be clickbait for the failing Wired magazine.

      In any case, turn off all notifications by default, then turn on the ones that make sense to you. On iPhone you can specifically decide how and when to be notified. For example in mail only your favorited. I am sure the

    • If you had push notifications, you may have got first post.

    • I do emails because I get my voice message alerts through there for some reason. And I have kids, so just in case there is an emergency. Only my family has the email I get alerts on.

    • Turn off auto-sync for your emails too. You don't need to respond in seconds. It's an email.

      That's no reason to turn off auto-sync, just turn off notifications for emails. With auto-sync, the emails will be there the next time that you look at your phone, but won't require you to respond immediately.

  • by avandesande ( 143899 ) on Monday July 24, 2017 @01:44PM (#54868683) Journal
    It hurts!
    • And I bet it hurts you when you punch yourself in the balls too!
       
      (I guess it's not surprising that an idiot would assume that everyone else is an idiot too. How does the author even have a paying job?)

  • Simple solution (Score:5, Insightful)

    by geek ( 5680 ) on Monday July 24, 2017 @01:45PM (#54868699)

    Turn them the fuck off and stop whining about it.

    • I know, eh?
      Oh, btw, sometimes my phone rings. It's so annoying! I demand that they stop making these things that make sounds and annoy me!

      duhh....

  • by HalAtWork ( 926717 ) on Monday July 24, 2017 @01:45PM (#54868703)

    The only ones I need are messaging and email. Everything else is on pull.

  • by Gilgaron ( 575091 ) on Monday July 24, 2017 @01:46PM (#54868711)
    Settings > Notifications There isn't much reason to leave most of that on, especially if it is hurting your productivity. You don't leave the sound effect for a new email message on, do you?
    • Yeah, how is this even a story? Before I had good notification tools, anything that popped up something useless got deleted. Now that there are decent notification and permissions tools in Android, I just lock everything down as needed. Other than Google Play services, which cause apps to throw all sorts of weird errors when you don't allow it access to your mic, location, and body sensors, most apps fail gracefully when not allowed access to a resource.

  • by Anonymous Coward

    Smartphones are making me HATE technology, and humans in general.

  • by bluegutang ( 2814641 ) on Monday July 24, 2017 @01:46PM (#54868715)

    Nobody's making you use the Facebook app. You can just as well go to the Facebook webpage in your web browser. (A tip: messaging works from the mobile browser if you go to mbasic.facebook.com) I presume the same is true with most other apps, like Yelp or Reddit, which have web pages. Not only is this better for your sanity, but it minimizes the prying these companies can do into your private information.

    • by Anonymous Coward

      The problem I have is the apps that have started giving me pointless notifications as of late. Not google maps, I don't want to leave feedback about my experience at the grocery store to help others. No google maps, this restaurant really doesn't have any interesting photo ops, it's in the middle of a strip mall.

    • by Kludge ( 13653 ) on Monday July 24, 2017 @02:31PM (#54869083)

      Yelp app? WTF? Are you serious? Why would anyone install such a thing on his computer? (Yes, your phone is a computer.)
      If I want to find a restaurant, I just open my web browser, type "ye", it fills the rest, and I am at the yelp web site where I can search for restaurants all I want.
      I do not want your crappy app.

      • Why search on yep. Search your favorite mapping app for restrauants stores etc. not only will it pull up reviews but you can see where they are in relation to your location which is far more useful.

  • The vast majority of push notifications were useless and annoying from the very beginning. That's why I disable all of them by default.

  • Sigh (Score:4, Informative)

    by ledow ( 319597 ) on Monday July 24, 2017 @01:47PM (#54868729) Homepage

    Android phone.

    Hold on the notification.
    Block all notifications.
    Never hear from that program again.

    I haven't yet allowed one app except those that actually NEED to inform me (e.g. a mail app) and even there, I paid for TouchDown so I could put on working-hours to turn off work-email notifications when I just don't care about them (i.e. outside of work days/hours) - maybe the default mail app does it now, but it didn't years ago when I bought TouchDown.

    And if a program doesn't allow me to fine-tune notifications so I get spammed with "product updates" when all I want is the message my friend sent me? I just uninstall the app and - usually - use their website instead.

    In the same way that the telephone is the rudest device known to man (ANSWER ME NOW, ANSWER ME NOW, I'M GOING TO KEEP RINGING, ANSWER ME NOW), notifications are the spam of the modern era.

    Turn them off. How to do so on an iPhone/iPad? Don't ask me but surely there's a was as simple as the above.

    "UNWANTED NOTIFICATION!" - hold finger on it, say "Fuck off" (purely for frustration venting), turn off app's permission to ever post a notification again.

    Oh, and stop installing dozens of apps for unnecessary shit that you could just use the website (again - same thing, never allowed a "desktop notification" in my life on a browser).

  • And it's not the gun that's the problem...It's all those bullets whizzing every which way.
  • by cyn1c77 ( 928549 ) on Monday July 24, 2017 @01:49PM (#54868749)

    Just click no. Problem solved!

    No one is making you accept the push notifications. In most cases, the user is explicitly allowing them at each app install. Most users are just horrible sysadmins.

    I only get push notifications from my email and calendar and it works for me.

  • by Anonymous Coward on Monday July 24, 2017 @01:52PM (#54868783)
    Modern app appers use app appifications!

    Apps!
  • Got that right... (Score:4, Insightful)

    by Bodhammer ( 559311 ) on Monday July 24, 2017 @01:52PM (#54868785)
    Bill Nye - "Useless and Annoying" - Fo' sure!. Alton Brown is a better scientist than he is.

    This guy was a douche in Seattle 20 years ago and now he a useless tool nationwide. ESAD!
  • I haven't been there in a long time, so maybe this is old stuff, but whatever they did with their layout is awful, and renders the site essentially unreadable for me.

  • Simple. Turn off app notifications.

    Maybe if you don't have your phone beeping and buzzing at you ever time someone posts about their latest starbucks latte purchase you will pay more attention to the world around you and look up more often.

  • Sounds like your phone belongs to everyone else. It's easy to run through your apps and disable notifications. I have notifications enabled for phone calls and text messages. That's mostly it, with few other allowances for Google Maps or my financial apps. The only annoyances are apps that don't let you fine tune which notifications you get from within the app. I like to know when a payment is required, but not when new services are being offered.
  • by Anonymous Coward

    Most of those apps don't seem to care that much if what they're notifying you about is actually useful to you. I know it's anecdotal, but rarely do I get a notification from Facebook about a friend's activity that actually matters to me. Instead, they're interested in maximizing the amount of time you spend with their app open, so they can track more of your activity and serve up more advertising to you.

    I remember when Facebook created the news feed about ten years ago. People denounced it as creepy and

  • by samwichse ( 1056268 ) on Monday July 24, 2017 @02:00PM (#54868845)

    That's why I use the built-in notification blocker in Android.

    There are very few apps that I actually want to see notifications from. Like Fallout Shelter "A deal on..." BLOCKED. Tapatalk "Blank has just posted in..." BLOCKED. Heck, my file manager decided to pop up a push notification for some garbage BLOCKED.

    Do that a and your troubles will melt away. I get notifications for my gmail account, not my other two accounts. I get notifications for text and Hangouts, but nothing from FB, etc.

    People that complain about too much push are probably too lazy to be bothered or don't know if you swipe the notification sideways partially on Android, you can click the little gear that appears and block or silence notifications from that app.

    I'm sure iPhones have a way to deal with this, too.

  • Apps, on iOS at least, need to get permission before they can send you push notifications. I only grant permission to apps that I actually want to get push notifications from. No game would ever need it, but mail, twitter, etc? Sure, they can have it.

    • by AvitarX ( 172628 )

      On android I think it defaults to allowing (maybe asks when installing), but any notification can be held down on to revoke that apps notification permission.

      Currently, only e-mail and texting have notification privilege on my phone.

      • by green1 ( 322787 )

        Android defaults to allow for notifications, but you can deny either by holding the notification down or by going to the phone settings, both are easy methods.

  • by QuietLagoon ( 813062 ) on Monday July 24, 2017 @02:04PM (#54868877)
    I get zero push notifications from apps. Zero. None. It was not that difficult to turn them all off. You probably could have done it in the same amount of time you took to write about them. Just another instance of complaining vs doing.
  • by Nick ( 109 )
    Disable notifications in your apps. Most apps work fine in the mobile browser unless they force you to use the app in which case I no longer use the site/app (looking at you, Yelp) Also, battery saver mode is a quick way to make the phone quit update checks that lead to push notifications, I almost always have it on when I'm not at home.
  • Push notifications are ruining my life. Yours too, I bet.

    You lose your bet. I don't give the apps permission to send push notifications. It's really that simple.
    • Not to mention a bit dramatic.. If random apps are even remotely capable of damage approaching ruination of one's life: Something is amiss.

  • Turn off background refresh for 90% of your apps. My data usage dropped from 2GB per month (my data cap) to 1GB. A lot of apps don't need to be on cellular when I'm away from my home wifi network.
  • I control my phone so that I only get Buzz'd or Dinged when someone is trying to directly contact me. I use a different tone for e-mail, so I don't reach for spam messages. But every time an app buzzes my phone, I hold down the notification, and disable them. There are only a few I cannot be turned off (I am looking at YOU SAMSUNG PAY) aside from that, the only noises are ones that are "urgent". My phone is for my convenience. It is not convenient to look at my phone to find baloney. Just turn it the
  • After the invention of micro payments, I don't play games anymore on my phone or tablet as they have destroyed the gameplay. So I don't install many "app" these days.

    But when an app pulls a stunt like that, I either block it or delete it. Endomondo started sending me a notification every Saturday morning that I should check how my week went in terms of exercise. I use that app so after it had done that twice, it lost it's privilege to interrupt me.

    I noticed that Facebook and Twitter wanted to train me to ch

  • "Why do you pick a garden gecko, [going about its business not bothering you at all] and put it inside your loin cloth and complain that it is scratching and biting [your balls out]?" (In Tamil it has a nice cadence and rhyming words)

    Think about this before installing random apps in your phone and give it all sorts of permissions.

  • This isn't a real problem. Just don't turn it on. Issue avoided.

  • by timmyf2371 ( 586051 ) on Monday July 24, 2017 @02:34PM (#54869103)

    There's a lot of comments recommending that users disable notifications for apps. Unfortunately, this is a rather simplistic way of looking at it.

    I became particularly frustrated with the ASDA groceries app (ASDA is a supermarket chain in the UK, owned by Walmart). They send push notifications to advise on order status, expected delivery time, etc. However, they also send push notifications simply to advise that xyz product is discounted this week.

    Very happy to receive the first kind of notification, not so happy to receive the promotional messages. There is no way to select the type of notifications that I'm happy to receive (confirmed with ASDA directly).

    Companies aren't allowed to adopt an all-or-nothing approach with text messages or emails or even phone calls / letters (data protection laws in UK/Europe). I'm honestly not sure of the legal position around in-app notifications, but it's certainly frustrating that many organisations don't allow users to filter the types of notifications sent.

    • by green1 ( 322787 )

      I'll admit there are several of these types of apps out there that do this, and I definitely blame the developers for being stupid. But I also happily disable their notifications when they do.

      I'm pretty forgiving, I'll let most apps have notification permission, until they abuse it, then it's gone. If I find their notifications to improve my life, they stay. In this case, I'd recommend disabling the notifications, and considering whether a competing supermarket is willing to respect you more than ASDA does.

  • after a year of owning a smartphone i am ready to go back to a dumbphone that cant not do anything other than phone calls & text and voice mail, i refuse to allow applications from the google playstore turn my phone in to a god damned advertising platform, i just dont install anything on it anymore, i wiped off all third party apps except for just a few that play nice, and when this phone craps out i am going back to a dumbphone (*no more smartphones)
    • People see me as the odd one that worries about the power of Facebook, that does not have WhatsApp installed, that does not see the point of Twitter when we have RSS... I wish you luck in your future dumbphone aka feature phone live! I heard the Nokia 3310 did a came back, in case you are interested.
  • Slow down and move to the south. Stress can kill you, you know!
  • E-mail used to be very useful until people started to abuse it with unsolicited advertising. Now we see this with push notifications. If I get a weather app to give me notifications on severe weather in the area then I expect only that kind of notification. When it starts to give me notifications on sales for umbrellas and boots then the notifications become an annoyance instead of a useful tool.

    Turning off notifications doesn't help, because that means stopping the notifications I don't want as well as the ones I do. I've already seen a lot of posts mocking this since disabling them is a simple solution but it's not. I want control of what notifications I get and if the people making the push notifications cannot be honest about the notifications then they become meaningless.

    I want notifications for things *I* see as important. If *I* can't get that control then *YOU* (the person offering the notifications) can't use them at all. Not only do *YOU* not get to use them but you create the expectation that they will be abused by other people. Since *YOU* can't seem to control yourself then nobody gets to use it.

    It seems push notifications got killed even before people made them useful. Good job people, you threw the baby out with the bathwater, and then ran the baby over with a lawnmower.

  • I love technology, I really do, but sometimes it makes me want to go back to using cassette tapes for music and actual physical books for reading so I don't have to deal with all the stupid ding dong crap they think they can push on me and seem to believe won't make me the least bit irritated. Silence is golden, too bad companies don't seem to realize that.
  • People are fucking morons with too much pointless shit on their devices. 5 years with a smartphone and I've never had problems with push notifications getting to be too much to deal with.
  • My first initiation with the Internet started at work in 1996. I installed one of those "push" apps not knowing at the time. It didn't stay on the computer very long - too disruptive. Pretty soon the company was remotely disabling them because the advertising traffic was racking up mileage (and $$$) on the network pipes. The experience was so unpleasant that I vowed never to install any "push" app on any device.
  • ... but from what I can tell they were already 100% annoying 99.9% of the time roughly 3 weeks into the first smartphone introducing them. I have only a few apps allowed to do this and even services that one would deem intelligent (like Google itself) pester me with stuff I'm not interested in - such as traffic and weather in a city 3000 Kilometers away that I left this morning.

    Bottom line: Not really news this tidbit.

  • and complaining about all the products that you don't want to buy.

    When an app gets on my nerves with notifications I just ground them. On my phone newly installed apps have to ask anyway if they should be allowed to throw notifications at me and the usual answer is no.

    Sorry for being sensible about that.

  • What. The. Shit. In the amount of time it took Joe Blow to write this, he could've turned them all off. Here's a life tip: when a useless app asks to send you pushes, DENY IT. Fuck.

    • by jeremyp ( 130771 )

      You didn't read the article then, in which he tells you to turn off all your notifications except for phone, text messages and calendar, like he did.

      The summary is not a true reflection of what is in the article.

  • What's the big deal? About the third time that I get an unwanted and irrelevant push notification, I unsubscribe to that mailing list. It takes a while to whittle it all down, but it is possible to have your life back.

  • Switch them all off.

    The only notifications I get now are calendar reminders and messages sent directly to me, either via SMS or the few messaging apps I use. Every other notification is switched off completely. Yes, even e-mail and Facebook.

    It's the only way to stay sane.

  • remember those little annoying things. The smartphone has taken it's place. "Reply to me", "watch me", "tell me this and that"

Technology is dominated by those who manage what they do not understand.

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