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Samsung Will Credit You $100 If You Exchange Your Note 7 For Another Samsung Phone (mashable.com) 123

Posted by BeauHD from the money-back-guaranteed dept.
In an effort to presumably stop customers from jumping ship to the iPhone 7 or other non-Samsung device, Samsung is offering up to $100 in credit to every customer who exchanges their Note 7 for another Samsung smartphone. Mashable reports: The company said so in its updated Note 7 recall page which plainly states that the recall has now been expanded to "all Galaxy Note 7 devices," and asks consumers with a Note 7 to power it down and return it to the place of purchase. Bear in mind that the new offer, which goes live on Oct. 13 at 3 p.m. ET, is only for U.S. customers, as users in other parts of the world have different recall programs in place. Furthermore, if you've already exchanged your Note 7 for another Samsung smartphone, you "will receive up to a $75 bill credit from select carrier or retail outlets in addition to the $25 you previously received." Even if you exchange your Note 7 for another brand or ask for a refund, you will still receive a $25 bill credit from select carriers and retailers -- again, less any incentive credits you've already received. "As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note 7 for another Samsung smartphone, less any incentive credits already received," Samsung wrote.
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Samsung Will Credit You $100 If You Exchange Your Note 7 For Another Samsung Phone More

Samsung Will Credit You $100 If You Exchange Your Note 7 For Another Samsung Phone

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  • Out of the frying pan and into the fire?

  • Can I still buy a Note7? (Score:3)

    by fatp ( 1171151 ) on Thursday October 13, 2016 @09:00PM (#53073623) Journal
    Seems not bad deal

    • Re: (Score:1)

      by Anonymous Coward

      You have a verb without a subject.

    • Re:Can I still buy a Note7? (Score:4, Funny)

      by hcs_$reboot ( 1536101 ) on Thursday October 13, 2016 @09:36PM (#53073791)

      Can I still buy a Note7?

      long profit() {

      • return -buyNote7() + refundNote7() + 100 + profit();

      }

  • I would take that if I had a Note 7 to exchange. I haven't heard of any fiery Galaxy S7 Edges for example.

    • I thought there was one?

      Not that it matters, I traded my POS G4 in for $300 towards my Note 7, and after the song and dance I now have a 256GB uSD card, a Gear VR, a $100 bill credit in addition to the $300 trade in ($400 in total credit), and I just ordered a S7E for $150. If I cancelled my service tomorrow after getting my S7E, I'd pay a $350 ETF. IOW, have the uSD card, Gear VRm and S7E for $100 free and clear. I'd rather have a Note 7 (that doesn't have the flaw), but I'm not exactly feeling "taken adv

    • I would take that if I had a Note 7 to exchange. I haven't heard of any fiery Galaxy S7 Edges for example.

      Well, since it was Samsung that expanded the Recall, I would suggest that they might know a little something (else) they haven't exactly made public...

      • And pray tell what evidence do you have that Samsung are hiding something, other than an insinuation and a lofty "I suggest..."?

        Please don't try to insult our intelligence like that. You just make yourself look very partisan and very stupid.

        • And pray tell what evidence do you have that Samsung are hiding something, other than an insinuation and a lofty "I suggest..."?

          Please don't try to insult our intelligence like that. You just make yourself look very partisan and very stupid.

          Actually, I freely admit that I don't know for a fact that they know more than they are letting-on. But this news story [ibtimes.co.uk] certainly suggests something somewhat provocative in that regard... That's what I was thinking-of when I wrote that post.

  • Many other usages (Score:3)

    by AchilleTalon ( 540925 ) on Thursday October 13, 2016 @09:44PM (#53073833) Homepage
    Or you can keep it as a distress flare if you are doing much back country hiking or sailing/boating. As a very expensive lighter, it fits the bill as well. Even ISIS is considering these devices for the djihad.
  • Samsung should buy Space X. A nice synergy should emerge from these enterprises.

  • They are completely missing the boat. (Score:5, Insightful)

    by XB-70 ( 812342 ) on Thursday October 13, 2016 @10:06PM (#53073895)
    Bad news is good news - but not for Samsung.

    They are passing up an amazing opportunity. They will never have this much publicity about a product again.

    Here is what they should do:

    Put ads everywhere offering a full and formal apology. And, in the same ad, stating that they are going to focus entirely on battery development to produce the safest, cleanest, longest-lasting and most quickly rechargeable batteries ever made. To do so, they will include links like Google did asking for the world's smartest and brightest engineers to join their quest and share their progress with the world.

    • Bad marketing is good marketing if you spend a fortune on marketing to counteract the marketing?

    • Not sure they should produce more noise about that. Some countries didn't even sell the N7 yet (like France).
  • Does the extra $100 cancel out your right to join legal action against them for selling you garbage?

    • No. You already did that with the TOS you agreed to when you bought the thing in the first place.

    • Re:Are there strings attached? (Score:4, Funny)

      by Overzeetop ( 214511 ) on Thursday October 13, 2016 @10:40PM (#53074015) Journal

      No, but since they've completely refunded your money and all carrier fees and taxes are being dropped, you're going to have a hard time arguing in court that you suffered anything more than the (minor) inconvenience of having to send the phone back in a pre-paid, no cost box they send to you, or turning it in at your place of purchase. I'm not sure you can get pain and suffering compensation because you got butt hurt over Apple fanboi comments on your Facebook feed.

      • I'm not sure you can get pain and suffering compensation because you got butt hurt over Apple fanboi comments on your Facebook feed.

        That's easy to fix: immediately defriend and blacklist anyone like that. Anyone that obnoxious and annoying (like "macs4all" on here) is not your friend, and doesn't deserve any of your time or attention.

    • no, which is why you should keep your phone and sue them for eleventy billion dollars for making you so scared you stayed up all night

    • It should. But since this is America someone's feelings got hurt so we must sue!

  • "In view of the infestation of intestinal parasites you received last month from our Egg-o-licious Breakfast Special, we are delighted to offer you 20% off on your next Egg-o-licious Breakfast Special.

    "In view of your lengthy and continuing treatment, we are prepared to extend this exceptional opportunity beyond the usual 90 days. You may also pass it along to an heir, if you wish."

    • More like, we found out that 100 people out of 5 million who ate our Egg-o-licious toaster pastry got sick. If you still have a box of them on your pantryshelf, we're going to send you a prepaid mailing label so you can send it back. And we're going to give you all of your money back. And the tax you paid. And give you $25 for the inconvenience. And, if you'd like to try our Sausage-o-licious or Pancake-o-licious toaster pastries, we'll give you an extra $75 off.

      I mean, it's not a free lifetime supply ofSau

      • More like, we found out that 100 people out of 5 million who ate our Egg-o-licious toaster pastry got sick.

        But they're recalling Sausage-o-licious and Pancake-o-licious, too. And I never liked the Egg-and-Spam-o-licious, because I just don't like Spam.

        So now what?

      • Perhaps you're unaware that in the Nung language of the Tibeto-Burman tribes, "O-Licious" means "Hungry little brother who eats your guts and crawls out your ears after you die".

    • "In view of the infestation of intestinal parasites you received last month from our Egg-o-licious Breakfast Special, we are delighted to offer you 20% off on your next Egg-o-licious Breakfast Special.

      "In view of your lengthy and continuing treatment, we are prepared to extend this exceptional opportunity beyond the usual 90 days. You may also pass it along to an heir, if you wish."

      Egg-zactly!

  • One HUNDRED Dollars?! (Score:3, Funny)

    by Greyfox ( 87712 ) on Friday October 14, 2016 @12:11AM (#53074247) Homepage Journal
    Shit, Samsung, one hundred dollars will barely buy a band aid in the burn ward! I needs at least FIVE hundred dollars, if you want my forgiveness!

    • If you were burnt by the phone, Samsung will obviously pay more (if you negotiate through a lawyer). You can be pretty sure it will pay for more than a bandaid. This is for unburnt users, that want to upgrade their phone. Verizon waves your contract, and allows you renew your contract with a $25 credit (along with a $100 samsung credit, if you move to a samsung device). I think it is quite reasonable, even if wouldnt cover your burn ward fees, unrelated to samsung phones.

    • You were burnt?

      Yeah thought not, I think they can afford to lose the 100 customers who were actually burnt by their devices

    • Oh, please! There are several phones that one could buy within that budget, and even from Samsung.
  • Samsung should talk to Amazon about buying the Fire brand :)

  • Make it £15M (standard health insurance when traveling) and you've got a deal.

  • This can mitigate the damage caused to the image of the company (or even reverse it, and use the "free ADs" :P)

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