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Communications Software

WhatsApp's Next Version To Include VoIP Calls and Recording 65

An anonymous reader writes that WhatsApp is adding a feature that may elevate it for many users' purposes: VoIP. "Apps like Viber, Skype, Tango and Google Hangout already support VoIP, which allows you to make voice calls over a broadband connection. Beyond WhatsApp's huge pool of over 600 million active users, which will undoubtedly disrupt cell service providers' payment model, what is even more intriguing is the VoIP recording feature. With the exception of third-party add-ons available for Skype, no other VoIP app includes this feature."
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WhatsApp's Next Version To Include VoIP Calls and Recording

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  • Google Voice? (Score:2, Insightful)

    by Anonymous Coward

    Google Voice or Hangouts of whatever its called now allows recording, just press 4.

  • I guess VoIP has become a meaningless term now.
    Is FaceTime also VoIP?
    Is clicking on a YouTube video that features dialogue VoIP?

    • I would say... Facetime yes, Youtube no...?

      I think Facetime allows you to make real-time voice calls, whereas Youtube doesn't. I'm pretty sure that's what people mean by VoIP. Voice over IP: Real-time voice-based conversations over an IP network.

      As far as I know, it does not need to be able to connect to the analog POTS network to be considered VoIP, but as with many terms, the precise details might depend on who you ask.

    • I guess VoIP has become a meaningless term now.
      Is FaceTime also VoIP?

      How so? If WhatsApp is transmitting voice calls using IP packets it is VoIP. Also, since Facetime also does the same thing it is VoIP as well.

      Is clicking on a YouTube video that features dialogue VoIP?

      Of course not. Youtube videos are not voice calls.

  • Ask NSA, i think they all do......

  • By Saudi Arabia, UAE, Oman etc. in the same way as Skype is.

    I predict screaming from millions of users who find WhatsApp suddenly blocked by their ISPs.
     

  • Viber as an app is terrible, I erased it from first my Android, when I used to have one, and then from iPhone. Skype, the peer-to-peer side of it, and well, then being bought by Microsoft, puts me off of it. Nevertheless, it is very instructive to fire a network monitoring app and see it light up with hundreds of connections when skype is opened. I was already using Google Talk for text messages, and Facetime. Now Hangouts seem quite a capable alternative for talking with non-Apple users. What about Tango?
  • by operator_error ( 1363139 ) on Monday October 13, 2014 @02:21AM (#48128005)

    First, what does the image of sexy exposed mud wrestlers below the text of TFA have to do with Whatsapp or VOIP technology?

    Second, all Whatsapp is doing is making existing voip recording technology more mainstream and accessible. Anyone with an Atsterisk/FreePBX server can already do this, but of course that server stuff is not as mainstream as the Whatsapp client. Corporate call centers obviously use this technology every day, and use the disclaimer recorded greeting you must first listen to, before your call can advance in the queue. "This call may be monitored for training purposes" At that point, it is a good idea to also start recording the call on your own, and you're certainly free to do so. *IF* Whatsapp extended beyond its walled garden, this tool would give the plebes a means to record the call centers I've just described.

    Third, the Whatsapp Corporation shits on their developers [openwhatsapp.org], so watch out. But you knew it is part of Facebook now already, so you weren't expecting much.

  • by Anonymous Coward

    What's that?

    • by Anonymous Coward

      What's what?

  • That's sure to kill the current worldwide trend in developing countries, where carriers (specially on pre-paid plans) give "free whatsapp and push notifications from fb, tw, etc"

    Also, given whatsapp's security [pandasecurity.com] track [hackread.com] record [thehackernews.com] it should raise some eyebrows.

    Offtopic: I actually went and RFTA (Hello! I'm new here) and found the picture in it rather interesting.
  • I'm still pissed at the loss of MSN messenger. No, I don't want Skype, because I want to chat with people on my desktop, not phone them. If I want to phone, I'll use my phone. I don't live in the US where people pay to receive calls. A smartphone and a data plan are also vastly more expensive, so I have a dumbphone and a desktop, and I don't want to buy a USB headset and an extension cord and install Skype with no option of just a third party client.
    s/Skype/Whatsapp-with-VoIP if you wish except Whatsapp is

    • by Threni ( 635302 )

      You can chat with Skype. I don't pay to receive calls but I do to call people abroad, so voip is the only sensible solution there. You can get a headset for £5 or less and use (on a desktop) with any client. Whatsapp being phone only is what kills it for me. I don't understand why Facebook didn't announce a fix for that the day they bought them. I don't want to have to chat via a mobile phone keyboard and try and cut and paste links etc into it when i'm setting next to a desktop with a keyboa

      • It's true that you can chat with Skype but Skype is known as the platform to make calls abroad. But maybe I wouldn't be complaining if you could use 3rd party software, i.e. MSN worked with aMSN, Gaim, Trillian.

      • by edgr ( 781723 )

        Whatsapp being phone only is what kills it for me.

        It's not a bug, it's a feature. It's what allows it to take the place of SMS. If your contact is on WhatsApp and you message them, you know they will get your message on their phone. If you send a message to someone on facebook messenger, they might not get it until they log in to facebook on their computer next week, so unless you know their habits you have to send an SMS if it needs to be timely.

        • If you send a message to someone on facebook messenger, they might not get it until they log in to facebook on their computer next week

          Only if they don't have the Facebook Messenger app or the Facebook app on their phone. And following that logic, they might not have the Whatsapp app on their phone, in which case I guess they'll never get your message.

          I don't see how disallowing someone to check their messages except on their cell phone is a "feature".

        • by Threni ( 635302 )

          You know when they get it on facebook messenger; it tells you. You have no idea when they get it via sms, or even IF they got it. If their phone is turned off, lost, of they're abroad then the network might try delivering for a few days, then give up.

          But sure, you know they'll get it on their phone because the system is too lame to work anywhere else; messenger, hangouts etc lets them receive it on their phone, tablet, laptop, desktop, or anyone else's device they've logged into.

  • by Animats ( 122034 ) on Monday October 13, 2014 @04:03AM (#48128367) Homepage

    It's just that the user doesn't have access to the playback function.

  • Whatsapp should worry about getting their user interface right first before introducing new features. The new interface update came months after iOS 7 was released, and support for the larger screens of iPhone 6 and 6+ is nowhere to be seen.

  • Nope (Score:4, Insightful)

    by sociocapitalist ( 2471722 ) on Monday October 13, 2014 @07:46AM (#48129023)

    "..., which will undoubtedly disrupt cell service providers' payment model"

    Service providers already know that there is no future in voice and to count only on data subscriptions moving forward.

    • Yeah, I keep seeing people talk about how cell phone carriers are going to get screwed by VoIP apps and SMS-replacement apps, which makes me wonder, has nobody looked at the carrier's websites in a couple of years?

      Carriers have started changing their plans to have unlimited talk/text, charging for data bandwidth instead. They're moving their own voice service to VoIP. You may have an old-style plan grandfathered in, and the carriers may still have some other specialty plan with limited talk/text for a li

  • by gaiageek ( 1070870 ) on Monday October 13, 2014 @08:49AM (#48129273)
    Why do people use WhatsApp when, at least for Android (which runs on ~80% of the world's smartphones), it's an app that requires a $1/year subscription after your first year, and when there are many free services that do the same thing (any instant messaging service) and more (VoIP, video calls), and which have desktop clients (because I'd rather reply from my laptop when I'm already using it anyway)?

    I've thus far refused to use WhatsApp because I find it pointless given the free, arguably better alternatives. Am I missing something? Does WhatApp have some killer feature that no other app/service has? What makes it better than, say, Google Hangouts or Viber (which even has a desktop client for Linux). Am I wrong in thinking that WhatsApp's continued popularity is only due to WhatsApp's existing popularity?
    • by reikae ( 80981 )

      Simple: it works on my feature phone, and everyone I want to contact also has it installed.

      • Sounds like a marketing person to me. I don't even know what a 'feature' phone is.

        Does it 'disrupt' a new market place?

        • by reikae ( 80981 )

          Since you're new here, I understand you haven't heard of "feature phones" before. But calling someone a marketing person... that's really offensive.

    • Step 1: get an iphone or borrow one from a family/friend.
      Step 2: put your sim card in it.
      Step 3: buy whatsapp in the app store for 1$
      Step 4: remove sim card.
      Step 5: install your sim card onto your Android phone.
      Step 6: install whatsapp in your phone.

      Lifetime license for 1$. You are welcome.

    • Comment removed based on user account deletion
    • by enoz ( 1181117 )

      WhatsApp was good enough for group-chat at a time when Google Talk couldn't even reliably deliver messages. Also WhatsApp is like a closed ecosystem with no support for third party clients, and in this method has forced growth by word of mouth. If your friends are using WhatsApp then you have little choice but to use it too.

      Personally I wish Google hadn't let GTalk sit idle for so long because being able to access your messages from multiple clients including the browser is extremely convenient.

  • I don't use this service. If they can kill off the spammy phishing e-mails along with the bogus post office and FedEx ones, I'll be happier.

  • I'm pretty sure its illegal to record a phone call without the other parties approval in the United States. I wonder if they've taken this into account? Like, when person A initiates recording, does it just record or does it ask for confirmation from person B?

    • by Agripa ( 139780 )

      I'm pretty sure its illegal to record a phone call without the other parties approval in the United States

      This depends on the state. Some require all parties to consent and some do not and you can always announce that you are recording and let the other parties decide whether to terminate the connection.

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