ChrisPaget writes "Thinking about buying Alienware (now owned by Dell)? Think again. After buying an almost-new Alienware laptop on eBay, I've spent the last week trying to get hold of a Smart Bay caddy to connect a second hard drive (about $150 for $5 of bent metal). Four different Alienware teams have refused to even give me a price on this accessory, instead accusing me of stealing the machine since I didn't buy it directly from their eBay store. They want me to persuade the eBay seller I did buy it from to add me as an authorized user of his Alienware account — they have no concept of 'ownership transfer' and instead assume that if you're not in their system, you must be a thief."
#NetNeutrality is STILL in danger - Click here to help. DEAL: For $25 - Add A Second Phone Number To Your Smartphone for life! Use promo code SLASHDOT25. Check out the new SourceForge HTML5 Internet speed test. ×