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The Almighty Buck

Submission + - TELUS forcing customers off Unlimited plans (howardforums.com)

An anonymous reader writes: Canadian telco TELUS sold a bunch of (expensive) Unlimited EV-DO aircard accounts last winter and are now summarily canceling them or forcing people to switch to much less valuable plans. TELUS is citing "Violations", but their Terms Of Service (#5) are utterly vague and self-contradictory. The TELUS plans were marketed as being unlimited, without the soft/hard caps that the other providers had at the time. They were purchased by a lot of rural Canadians who had no other choice except dialup. Now TELUS is forcing everyone to switch from a $75 Unlimited plan to a $65 1GB plan, and canceling those who won't switch. Have a look at the thread at Howardforums, a discussion of the TELUS Terms of Service (in red at the bottom), an EV-DO blog that's been a victim, a a Canadian Law Prof who has taken interest, a post at Electronista, and of course Verizon getting fined for doing the same thing! TELUS also has the priciest contract cancellation policy in the world: you are charged up to $720 for canceling a 3-year contract.
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TELUS forcing customers off Unlimited plans

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