Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror
Check out the new SourceForge HTML5 internet speed test! No Flash necessary and runs on all devices. ×
The Almighty Buck

Submission + - TELUS forcing customers off Unlimited plans (howardforums.com)

An anonymous reader writes: Canadian telco TELUS sold a bunch of (expensive) Unlimited EV-DO aircard accounts last winter and are now summarily canceling them or forcing people to switch to much less valuable plans. TELUS is citing "Violations", but their Terms Of Service (#5) are utterly vague and self-contradictory. The TELUS plans were marketed as being unlimited, without the soft/hard caps that the other providers had at the time. They were purchased by a lot of rural Canadians who had no other choice except dialup. Now TELUS is forcing everyone to switch from a $75 Unlimited plan to a $65 1GB plan, and canceling those who won't switch. Have a look at the thread at Howardforums, a discussion of the TELUS Terms of Service (in red at the bottom), an EV-DO blog that's been a victim, a a Canadian Law Prof who has taken interest, a post at Electronista, and of course Verizon getting fined for doing the same thing! TELUS also has the priciest contract cancellation policy in the world: you are charged up to $720 for canceling a 3-year contract.
This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

TELUS forcing customers off Unlimited plans

Comments Filter:

"Today's robots are very primitive, capable of understanding only a few simple instructions such as 'go left', 'go right', and 'build car'." --John Sladek

Working...