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Cellphones Communications Crime Government The Almighty Buck United States Technology

A New Senate Bill Would Hit Robocallers With Up To a $10,000 Fine For Every Call (gizmodo.com) 180

Massachusetts Democratic Senator Ed Markey and South Dakota Republican Senator John Thune have introduced a bill on Friday that aims to ramp up the penalties on illegal robocalls and stop scammers from sending them. Gizmodo reports: The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, raises the penalty for robocalls from $1,500 per call to up to $10,000 per call, and allows the Federal Communications Commission (FCC) to take action on illegal robocalls up to three years after the calls are placed, instead of a year. The Act also aims to push the FCC to work along with the Consumer Financial Protection Bureau, Department of Justice, Department of Homeland Security, Federal Trade Commission (FTC), and other agencies to provide information to Congress about advancements in hindering robocall and prosecuting scammers. Perhaps most importantly for us highly annoyed Americans, the bill would also force phone service providers to use call authentication that filters out illegitimate calls before they go through to consumers.
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A New Senate Bill Would Hit Robocallers With Up To a $10,000 Fine For Every Call

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  • by Balial ( 39889 ) on Friday November 16, 2018 @10:06PM (#57659180) Homepage

    ... wake me up when they charge the telcos for every robocall they don't filter. That will make a change.

    • Re: (Score:2, Insightful)

      by Anonymous Coward

      ... wake me up when they charge the telcos for every robocall they don't filter. That will make a change.

      Yes, and then they can charge the upstream provider.

      Make them pay dearly for not putting in basic validation of sender at every stage and not doing any reasonable filtering.

      • by Anonymous Coward

        Make them pay dearly for not putting in basic validation of sender at every stage and not doing any reasonable filtering.

        You want to make the phone companies pay dearly? Where do you think their money comes from?

        You're an idiot.

        • Spotted the AT&T shill... you in Dallas, bro?
          • what do you mean? more expenses, higher prices passed on to customers. wonderful, now you're paying for service AND for the robocalls...

    • ... wake me up when they charge the telcos for every robocall they don't filter. That will make a change.

      Should we also fine the ISPs for every bot they don't filter? Or maybe just the individual websites?

      • Point to point telephone is completely a different thing.

        Stop being a jester, troll.

        • The public switched telephone network isn't any more point-to-point than the internet is. In fact, you know why Ethernet cables have telephone style connectors? Any guess what the "switched network" means in "public switched telephone network?". Think that's anything like the network switch you use for internet? It's precisely the same network, that's why it uses the same connectors and equipment. Some newer companies focus on IP traffic, but all the original backbone ISPs were the traditional phone compan

          • Re: (Score:2, Funny)

            by Waffle Iron ( 339739 )

            Blah, blah, blah...

            You spit out a whole bunch of technical minutia, all of which is completely irrelevant to actual people.

            Since you're too focused on the details to figure it out, here's a hint about he key difference between the two systems: The user interface on the phone network is almost invariably hooked to a fucking ringer which interrupts people and demands a real-time response. The internet is not.

            "But the phone goes over the internet N layers down in the protocol!!!"
            Shut up.

            "But the phone company

            • The user interface on the phone network is almost invariably hooked to a fucking ringer which interrupts people and demands a real-time response.

              You've never heard your computer or mobile device make a notification sound? And the truth is that you can turn off your ringer just like you turn off your notification sound. It doesn't change the fact that a bot is using up bandwidth that you paid for. Whether it's email spam or a robocall or some trollbot.

              Bots is bots and nuisance is nuisance.

            • It's your choice what you put on the receiving end. Don't use something with a ringer if you don't want that or it gives you PTSD.

              • A phone without a ringer would be next to useless.

                The solution is not to make people retreat from using phones the way they always have. Instead, it's to eliminate bot scammers.

                • Our family line has a ringer, but that's after an IVR that asks you to press a key for who you want to talk to. It just so happens to block ALL robodialers from ringing our phone in effect. Like I said. It depends what you put on the receiving end.

    • by goombah99 ( 560566 ) on Friday November 16, 2018 @10:36PM (#57659274)

      This is going to change things if it happens here's why:

      Bounty hunters. If it's really 10K$ per call, I can offer to split my share with a bounty hunter who will track down the Mofo and collect.

      • It's a fine, not a bounty. If you got even $10 for reporting robocalls that would do the job. But this is not an attempt to fix the robocall problem, this is a money grab combined with selective enforcement. The government will pocket the fines and I double guarantee you that not one cent of it will be used for robocall reduction.

      • Robocallers have already relocated their call centers offshore, where US law doesn't reach. Good luck with collecting those fines!

    • by Xenx ( 2211586 ) on Friday November 16, 2018 @10:38PM (#57659276)
      A lot of telcos offer services to block specific callers and such. Blocking robocalls is doable, but requires a bit more finesse. The telcos don't want the liability when the filter blocks a call that the recipient really wanted to receive. Even if they weren't legally liable for it, they still don't want to fight with a paying customer when it happens. It's safer, from a business standpoint, to not filter.
      • by MrMr ( 219533 )
        What I find especially strange about the discussion how this will not work is that in many places it just works. Where I live, robocalling can easily be non-existant if you don't want it, simply because a party that contacts your phone is fined and if the telco cannot identify that party they carry the fine.
        There is a legally binding preemptive register for cold callers, and a formal right to refuse to be contacted by parties you have corresponded with in the past. I've seen it work when two years ago I a
      • The robo calls I'm getting forge the caller ID to show a random local exchange number. The telco has info - they wouldn't let anyone make a call without knowing who to bill but you have to pay for an 800 number or the like to get actual, real 'caller ID info' - unless the telcos have made that not be complete to add another layer of 'pay more and this time you'll get caller info Charlie Brown! - Lucy'.

        Telcos need to filter call origin info vs data in the call info.

        Getting a true identity of the offende
      • They could always make it opt in... ...come to think of it they probably WOULD make it opt-in if they could charge for it as a premium feature.

    • This bill allows the FCC, to use resources from the FTC which can levee greater fines and has authority over the stocks and the exchanges on which they are traded, as well as the ability to call on DHS and DOJ which have personnel to kick in doors and investigators to follow up get warrants and seize equipment. In addition to extending the time in which infractions can be enforced as well as a much higher ceiling on the fines they can levee.
      Of course it still has to pass through Congress and as you say be e

    • by mark-t ( 151149 )

      When they start charging the telco's for every robocall they don't filter, it's a near-certainty that this cost will just be passed on to all subscribers, and rates will simply go up.

      So no.... that's not a solution.

      • When they start charging the telco's for every robocall they don't filter, it's a near-certainty that this cost will just be passed on to all subscribers, and rates will simply go up.

        So no.... that's not a solution.

        That is now how business work.. They are already charging as much as they can get away with, if they could get away with raising prices,, THEY WOULD ALREADY HAVE DONE SO!

        • If you put the same cost on all the suppliers, the price of (even comoditee) products will go up.

          You would hope that one of the players would fix the problem, not see the costs and gain happy customers.

      • by MrMr ( 219533 )
        It is everwhere else in the world. Because the subscriber paying for the service is the robocaller and not the recipient.
    • by nnull ( 1148259 )

      I don't even care anymore

      90% of my business now revolves around emails, some form of text messaging service like twitter, facebook, etc, and some form of voice over internet calls like Skype or Facetime, wechat, etc. This should have been done 20 years ago when phone numbers still had relevance, not when other means of communication begins to rapidly grow, with the ability to actually filter people.

      Now with called ID being spoofed all the time, making phone numbers worthless (Thanks telcos for that!) and my

      • I agree with your points.

        There is also a psychological toll to robocalls that we're not going to come back from --ever. We don't even pick up the phone, even for known callers sometimes. Just looking at the ringing device's phone screen is a drag when we know it's a dud 50/50.

        After slowly seeing the ramp up in the past 10 years, it's hard for tech savvy people to ignore the peace-of-mind workarounds. We can switch off the ringer or go on airplane at odd hours of the day, use contact list-only whitelists 24/

    • by AmiMoJo ( 196126 )

      Doesn't your phone do that automatically?

      Mine has spam filtering, so if a call is from a known spammer it doesn't even bother ringing. That fixed 99% of the problem for me.

  • I cancelled my land line and block and ignore callers not in my contact list.

    T-mobile also tracks and blocks reported spammers, which does seem to have helped.

    However, if cell phone spam continues or worsens, then I'll just revert to voip services, email, and a UPS or FedEx envelope.

    To hell with them all, spammers and politicians alike. In fact, during elections they are pretty much one in the same.

    • Comment removed based on user account deletion
      • You block callers not on your contact list? Right...... so when that Hospital calls to tell you that insert-loved-ones-name-here has been in a terrible accident, you're sending the call to the bit bucket?

        I'd say yes. As a policy, I ignore unknown numbers. Trained professionals will leave a professional message that will not say much, but will get my attention. Family members will too, even if the message is less secure. 99% of scammers will not leave a message, because the long life of their continuing con demands that no individual mark be given the opportunity to call back at our convenience and report a long-lived landline to the police. So all voicemail is potentially true (or super-rare scams where the

      • I'm not the original poster but I do the same thing. The hospital (or anyone else who has a legitimate need to contact me) will leave voicemail. My phone tells me I have voicemail and shows me a transcript. I call them back. Easy.

        You're either full of shit or an idiot. Which is it?

        You tell me. On the whole I feel pretty decent about it, but I'm starting to feel a Sisyphean futility to it all. Spammers know no one will bother tracking them down, so they're starting to leave voicemail much more often. So, I'm

  • I personally get at least two calls a day on my land line from these assholes as it is, and I was getting almost five a day during this past election season. If it wasn't for the fact I can't get any cellular service where I live I would shut the line off entirely. In terms of the former it's somewhat interesting that I hear the exact same voice even though they seem to be from entirely different companies trying to get something out of me.

    And on the point of my later statement, one thing that really shou

    • by mentil ( 1748130 )

      it's somewhat interesting that I hear the exact same voice even though they seem to be from entirely different companies trying to get something out of me.

      If they could make the voices sound like William Shatner, Christopher Walken, Samuel L. Jackson, or Joe Pesci, then I might actually stay on the line to listen.

    • I personally get at least two calls a day on my land line from these assholes as it is, and I was getting almost five a day during this past election season. If it wasn't for the fact I can't get any cellular service where I live I would shut the line off entirely.

      Yeah, that really doesn't matter. I get 2 or more of them on my mobile everyday too. My favorite are the ones that inform me that my social security number has been canceled.

    • Comment removed based on user account deletion
  • I forward all calls to Google voice. Works very well. Pity they'll inevitably fuck it up because, you know, that's what Google does.

    But for now it filters Red Cross spam very well, and the transcription let's me see those that slip through at a glance.

  • by 140Mandak262Jamuna ( 970587 ) on Friday November 16, 2018 @10:33PM (#57659266) Journal
    These calls originate from outside America and the number is spoofed.

    If FBI sets up honey pots, take the bait, follow up, go up the chain and fine the people who hire these robo callers, then it might have some effect. Otherwise you can even call for death penalty, it wont have any effect.

  • I smell bullshit (Score:5, Insightful)

    by rsilvergun ( 571051 ) on Friday November 16, 2018 @10:44PM (#57659296)
    Robocalls work because they do thousands of them. If you caught one of the guys $1500 per call is already going to be millions, if not billions and maybe trillions.

    Also, we know damn well how to stop Robocalls, you stop them at the source by making AT&T et al police their bloody network. They don't do this because they're making money off the robocalls.

    So once again, I smell bullshit. More political theater to distract me and you from real issues like healthcare, wages and those 8 bloomin' wars we're fighting....
  • by mveloso ( 325617 ) on Friday November 16, 2018 @10:52PM (#57659322)

    Shouldn't the end-user get a percentage of that fine? That would make me want to almost sign up, just until I could validate the caller. Then whack, I get $5k. That would be awesome.

    • A. That would be awesome. I could have doubled my salary this year if that were the case.

      B. In a way you kinda will, but it'll be about 1/325,000,000th of the fine and you won't be able to spend it directly.

  • >"Broadens the authority of the Federal Communications Commission (FCC) to levy civil penalties of up to $10,000 per call"

    *CIVIL* penalty. So nothing will change. It needs to be a CRIMINAL penalty with a way to tip off for enforcement. NOBODY is going to do the work needed to try and find out who it is so they can spend thousands of dollars and hundreds of hours to "sue" them.

    >"Extends the window for the FCC to catch and take civil enforcement action against"

    So the FCC will take civil action? Does

    • It needs to include some of the junk fax law remedies. Make sure the victim has a civil cause of action and that they have a statutory means to attach assets in merchant accounts used to collect payments if it's a robo-sales call. i.e. provide a method so I can record incoming telemarketing scam calls, make a straw man purchase that's flagged and then turn that over to an FCC team that's funded by splitting the civil penalty.

      Imagine a cell phone app for this, like existing 'record my call' android apps th
  • So, the act wants to engage the FCC (currently run by a former lobbiest) with the CPB, also compromised and basically useless, to combat something that makes someone money.

    Uh...huh.
    And y'all buy that this is useful? Lol

  • This is an agency with broad authority, but no accountability to or oversite by elected officials.
    https://www.washingtonpost.com... [washingtonpost.com]

    It got so absurd that the former head of the CFPB felt he had the authority to name his own replacement. And their budget comes from the fed and not Congress.

    • by mentil ( 1748130 )

      Guess you missed the memo that the Deep State refactored the Constitution. The replacement is called 'mercantilism'.

      • Guess you missed the memo that the Deep State refactored the Constitution. The replacement is called 'mercantilism'.

        It's odd then that the Deep State is allegedly opposed to the current mercantilist U.S. President.

  • I hope this will help them fine the crap out of them and slow them down or put them out of business. I get 10 fake/scam calls a day!
  • If any way existed of finding robocallers, there would already be apps that could nail them. Some robocalls on business VoIP can be filtered (nomorobo.com) but this scheme does not work for most consumer lines.

    Does this bill totally outlaw spoofing of Caller ID by locking in the ID when a line is provisioned?

    • There's a few valid and good reasons to spoof Caller IDs--but we should certainly have the tech so you could have a 'display-as' a la reply-to in emails, so it doesn't work for hiding your number and allow/encourage/require telcos to make sure the actual and display-as number are owned by the same person so you can only spoof yourself. (Why might you want to? Well, I might only have your business phone's number in my phone's contact lists, but you need to make an urgent call to me from your personal cell

      • Caller ID information is user-settable as a convenience for business users. It would be irksome to have this information modifiable only at the telco level, but we're going to have to do this if we want to filter robocalls.

  • I get a junk robocall almost every day and most who I know get more. 100 million a day in America is probably a conservative estimate. That would make $1500 a call a $150 billion per day fine rate if the fines were effective. Clearly they are not being utilized.
  • Make it so caller id can not be spoofed. Not sure if that is possible. At least make it a major crime to spoof caller id. I'll allow id blocking since there are times when that is necessary (anonymous tips, etc.). Make the telcos responsible for enforcing it (as much as is feasible).

    • Caller ID "spoofing" is a major feature that many people often use. For example, Google Home uses it when you set it up to utilize your cell's number when you call out. There are also services that allow you to send and receive work calls using your work number from your personal cell.

      But, behind the scenes, the real device making the call is always known. What is needed is a trivial means of letting private attorneys pursue the civil fines - something that these traffic ticket type shops can handle. You co

    • by mark-t ( 151149 )
      There is a legitimate reason to spoof ID, however.... one example is when a company's direct dial line needs to spoof a company's main business line, which might be a toll free number or not even be located on the same exchange
      • And the telcos can't implement a phone equivalent of SPF [wikipedia.org] because...?
        • by pjrc ( 134994 )

          Oh, they can authenticate caller identity. And the FCC is trying.

          https://www.engadget.com/2018/... [engadget.com]

          Then again, if you're cynical, you might see this as "stop, or I'll say stop again". Seems unlikely major telcos will really move in earnest if merely asked to do so, without actual regulatory requirement to do so. Seems likely the FCC's desire to curb this problem will become actual rules under our current administration.

  • A single robo call should get them a mandatory spot on a reality TV show for on-air castration or fucking by razor dildo (depending on sex of the individual) so the punishment matches the crime. Spammers too.
  • Just use standard methods.

    All we really need to do is ban caller ID spoofing.

  • Reverse charging is probably the ONLY thing that will prevent this. Want to call me? You need a validated credit card that deposits a tenth of a penny into my account. If this service was available, I would sign up for it in an instant. Robocalls would drop to very nearly zero and they would stay there.
    • by mark-t ( 151149 )
      Nice in theory, except what do you do with companies that have a legitimate reason to be making lots of calls to maybe hundreds of people every day? Suddenly their phone bill goes up by hundreds or even thousands of dollars every month simply because of how many people they have to contact. And if you don't think that's enough to break the bank for companies like that, then why do you think it would stop robocallers?
  • Will the bill include spam?

  • Robocallers have already moved their call centers to Canada, Mexico, or anywhere else, where US law doesn't reach. Good luck collecting those fines!

    • Exactly! Try collecting fines or doing anything to deal with folks making robo/scam calls from India or Nigeria or any place outside the US.
  • without enforcement.
  • "TRACED" Act? Really?

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