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Iphone Cellphones Displays The Almighty Buck Apple Hardware Technology

PSA: Apple's iPhone X Screen Repair Will Cost You $279 (macrumors.com) 144

We already know the iPhone X is expensive: it starts at $999 for the 64GB variant. But what about the cost of a screen replacement? If you don't have the extended warranty, a screen replacement will cost you $279, which is more than twice the price of an iPhone 6 screen replacement ($129) and about 65 percent higher than a new iPhone 8 screen ($169). MacRumors reports: In the United States, Apple will charge flat rates of $279 for iPhone X screen repairs and $549 for any other damage to the device, unless it is a manufacturing defect covered by Apple's standard one-year limited warranty. The fees vary in other countries, such as Australia, Canada, Germany, and the United Kingdom.

-Australia: $419 for screen repairs, $819 for other damage
-Canada: $359 for screen repairs, $709 for other damage
-Germany: 321 Euros for screen repairs, and 611 Euros for other damage
-United Kingdom: 286 British Pounds for screen repairs, 556 British Pounds for other damage
-United States: $279 for screen repairs, $549 for other damage

These prices do not apply to customers who purchase AppleCare+ for the iPhone X, which costs $199 upfront in the United States. AppleCare+ is an optional warranty plan that extends an iPhone's coverage to two years from the original purchase date of the device. The plan adds up to two incidents of accidental damage coverage, each subject to a lower service fee of $29 for screen repairs, or $99 for any other damage.

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PSA: Apple's iPhone X Screen Repair Will Cost You $279

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  • Ridiculous (Score:2, Offtopic)

    Some of us earn $50,000 a year in IT in Silicon Valley. We aren't all millionaires here.
    • Re:Ridiculous (Score:5, Insightful)

      by itamihn ( 1213328 ) on Friday October 27, 2017 @06:06PM (#55447769) Homepage

      You know you don't need to buy a high-end phone, right? I am perfectly happy with my medium-range Android phone.

      • Even the iPhone 8 which is about the same in performance is much cheaper too. Also 50k in silicon valley, you may want to reevaluate your location for work. You can make the same amount in areas that the cost of living is 25% of Silicon Valley.

      • by Gr8Apes ( 679165 )
        That $129 iPhone SE is a pretty good deal. Cheaper than AppleCare on that iPhone X.
      • by antdude ( 79039 )

        And you don't have to work in SV. :P

    • by lucm ( 889690 )

      How do you do that? You only work during summer?

    • Some of us earn $50,000 a year in IT in Silicon Valley. We aren't all millionaires here.

      At least you're not still on a 9600 baud dial-up connection in Seattle, you Silicon Valley showoffs with your high salaries and your fast internets...

    • Then you shouldn't actually be buying an iPhone in the first place. These prices are insane, but compared to the actual cost they are reasonable, at that income you should have no repair trouble as you should not have an current version iPhone.
    • why would you not...buy an extended warranty. you get what you invest in. silicon valley is stuck @ 50k. im glad i live in az where 73k is borderline in the real money world.
  • If you have AppleCare you can get a few repairs for free... or if anything else goes wrong.

    For the 8 I would say people could probably skip AppleCare, but for a really new model like the X it's probably worthwhile to have the extra insurance.

    • Apple Care is now the baseline tax if you want any semblance of service.
      If you want good service you pay for Apple Care+, or you make repeated visits to the Apple Store until you get lucky.

      • I've had pretty good service on Apple device even without AppleCare. But it is true they are more likely to cut you a break if there's any question, or comp you a replacement device if you have AppleCare.

        Like I said, for devices that are pretty baked in like the 8 or 7, I don't think it's needed. But for any newer model it's good insurance and it's not like it provides no value, unlike warranties from other manufacturers which may mean nothing (hello, LG).

    • by Anonymous Coward

      OR you could live in a country that has decent consumer protection laws.

      For a "fault" in NZ with an iPhone I would expect that you could claim under the consumer guarantees act for 3-4 years
      If you drop it, thats what household insurance is for, excess for me would be NZ$100.

      However, given that my old 4S still works as does the 5S and SE I don't actually foresee any issues except the purchase price.

      Android has become "good enough" now for my use so in a year or two (when Android is even better) I will probab

      • by tlhIngan ( 30335 )

        OR you could live in a country that has decent consumer protection laws.

        For a "fault" in NZ with an iPhone I would expect that you could claim under the consumer guarantees act for 3-4 years
        If you drop it, thats what household insurance is for, excess for me would be NZ$100.

        You think it isn't already baked into the price of the phone? Trust me, you're already paying for the "optional" extended warranty. They just built it into the price.

        It's why everyone complains prices are so high - after currency convers

    • With the device like the iPhone X which really packs a lot of expensive components together, with Apple still having mass production problems. It isn't too crazy to expect that replacement costs can be expensive. Apple Care insurance is probably worth it for such a new device. As Apple also had covered some manufacture defects from new devices as well.

      • by bankman ( 136859 )

        With the device like the iPhone X which really packs a lot of expensive components together, with Apple still having mass production problems. It isn't too crazy to expect that replacement costs can be expensive. Apple Care insurance is probably worth it for such a new device.

        Just to understand this, because their components are flawed and their manufacturing is less than impressive, it makes sense to buy additional insurance to protect from inflated repair costs for their overpriced devices? Yeah, that really makes sense... *facepalm*

        • Please give a device that won't cause a flame war? A device where no one has had problems with, comes with all the features that everyone wants, and priced so low that buying it would be a no brainer?

          Heck I would like to find any mass produced item that can meet your criteria. Unless you want to pay $10,000 for a phone for the same features, by hand crafted by professional phoners who will take a good month putting all the parts together and making sure everything works, and every build detail it perfect.

      • Apple Care, like all insurance, is priced so that it will be a loss for the average person. The only times you should buy insurance are when you can't afford a loss (a house fire, for example, or injuring someone in an auto accident) or when you think the insurance is underpriced. If you can spend $200 for a year of protection, you can almost certainly replace your iPhone X if you have to.

  • by Anonymous Coward

    ...considering each pixel has to be hand painted by hand.
    The Chinese are very cheap labour and skilled, but even
    that task is very time-consuming.

    CAP === 'automata'

  • by Kohath ( 38547 ) on Friday October 27, 2017 @05:55PM (#55447705)

    You expected your $1k phone to have a cheap screen?

    If you want to save money on your phone, don’t buy the most expensive phone available.

    • by OzPeter ( 195038 )

      You expected your $1k phone to have a cheap screen?

      If you want to save money on your phone, don’t buy the most expensive phone available.

      You obviously don't know what you are talking about. A $1k phone is not the most expensive phone available. I preordered the 256GB version today and I can assure you that it's more than $1k.

      But yeah, this article is lame. Expensive phone is expensive.

      • by Gr8Apes ( 679165 ) on Friday October 27, 2017 @06:48PM (#55447969)
        I think it's funny that they expect the OLED screen to be cheap. It's probably the single most expensive thing on the phone.
        • by MrL0G1C ( 867445 )

          The screen on my new $100 for work android phone looks great, it's very bright, snappy and the battery lasts 2 days. On my 46inch TV I'd notice a small difference between 1080p and 4k. On my 6ish inch phone I really don't think I'd notice any difference with an increase in resolution beyond 720x1280.

          • by Gr8Apes ( 679165 )

            The screen on my new $100 for work android phone looks great, it's very bright, snappy and the battery lasts 2 days.

            And what, pray tell, is the screen on your $100 android phone? I'd guess some sort of lower DPI LCD screen?

            On my 46inch TV I'd notice a small difference between 1080p and 4k.

            On 55-70 inch screens, I definitely notice a difference between an LG 4K OLED and any LCD screen you'd care to name. I haven't gotten to see their 77" $9K screen yet.

            On my 6ish inch phone I really don't think I'd notice any difference with an increase in resolution beyond 720x1280.

            You probably wouldn't notice much higher DPI beyond a 30% increase in resolution or so, but you certainly would notice a difference between OLED and LCD.

            • by MrL0G1C ( 867445 )

              "but you certainly would notice a difference between OLED and LCD."

              I expect I would, my screen is likely a lot easier to read outdoors on a sunny day. And unlike LGs latest OLED it's not suffering from really bad burn-in.

              • by Gr8Apes ( 679165 )
                LG's OLEDs phone screens appear to have numerous issues, not just burn in. Their TVs do not have these issues.
    • You expected your $1k phone to have a cheap screen?

      If you want to save money on your phone, don’t buy the most expensive phone available.

      To be fair, the Pixel 2 XL's screen is hard at work conditioning people to exactly that.
      Get your shit together, LG. You make the best 4K OLED TV panels but you can't maintain any consistency for phones? Someone needs to step up and kill Samsung's stranglehold on that market.

      • by Gr8Apes ( 679165 )

        Get your shit together, LG. You make the best 4K OLED TV panels but you can't maintain any consistency for phones? Someone needs to step up and kill Samsung's stranglehold on that market.

        I guess it's a different skillset to make phone screens over TV panels. What's funny is that Samsung doesn't make OLED TVs.

        • They're going all in on QLED. They even market their shit as QLED when it's not. What are they going to do if they actually make QLED panels? Super Ultra QLED? (They previously jumped the gun on UHD specs, called their 4K sets "UHD", and then had to go with "SUHD" for 4K sets that did HDR10 once specs settled.)

          • by Gr8Apes ( 679165 )

            TBH, QLED does appear to be better than regular LED, but that's like choosing between being crapped on by an elephant or a hippo.

            LED has significant challenges that tech likely cannot overcome, at least not easily nor cost effectively.

    • by stephanruby ( 542433 ) on Friday October 27, 2017 @07:56PM (#55448207)

      The newer Samsung Note screens are even more expensive to replace, at $300 a pop. This is because they're using the Samsung Pen/Wacom technology. Even the S8 screen seems to be super expensive for some reason. I have no idea why, maybe it's because of its curved screen? Maybe that's "the next big thing" to manufacture a screen that is as fragile as a Doritos chip and that is super expensive to replace.

      • The newer Samsung Note screens are even more expensive to replace, at $300 a pop. This is because they're using the Samsung Pen/Wacom technology. Even the S8 screen seems to be super expensive for some reason.

        That's nothing new, the DIY replacement screens for Samsung's high end phones have cost more than a full replacement at Apple for years.

  • by sexconker ( 1179573 ) on Friday October 27, 2017 @06:00PM (#55447727)

    PSA: Only idiots on Reddit label mildly-informative and highly-specific shit with "PSA".

    • Whoah there turbo!

      Idiots on Fark.com also misuse the term PSA. Let's not limit the hate to just the biggest players!
  • Makes sense (Score:5, Insightful)

    by lucm ( 889690 ) on Friday October 27, 2017 @06:12PM (#55447805)

    Apple and Oracle are in the same situation. They lost relevance a long time ago and are just milking their existing customers.

    Stop giving money to those greedy corporations. If they starve maybe it will force them to get back to work and innovate for real.

    • You forgot IBM, they came up with this business model a couple of decades before your examples; yours are still relevant of course, and appreciated.

  • WOW (Score:4, Informative)

    by Woldscum ( 1267136 ) on Friday October 27, 2017 @06:31PM (#55447885)

    A brand new unlocked Moto 5s plus 32GB is $279 on Motorola's website right now..

    • Are you suggesting I buy one of those to use while I wait for my iPhone X to get fixed?

      People that are willing to spend a kilobuck on a computer that will fit in a (perhaps oversized) pocket are not, in my experience, the kind that will worry too much about the cost to replace a screen. They'll likely have two phones just for situations like this, such as hang on to their "old" iPhone 8 as a backup. Quite likely they'll be willing to pay that $279 upfront on an insurance plan of some sort, Apple or third

    • by bankman ( 136859 )

      The G5 is even cheaper (and smaller, but I seem to be in a minority, looking for a usable phone with a screen that's 5''), also runs a close to stock Android and if you wish, is easily rootable and has (unofficial) support for LineageOS.

    • by MrL0G1C ( 867445 )

      Fugly though, my $100 Chinese phone looks a lot nicer than that.

      • It's a bit old school in the sense that the screen doesn't go all the way to the edge and has a bezel around it. And it also has a plastic case. This means it's a heck of a lot more durable than the iPhone or the stuff Samsung makes nowadays, and you're a lot less likely to have to fork hundreds of dollars to fix an easily breakable screen on a device you're going to be carrying around with you a lot. Besides, who cares what it looks like if you're going to be putting it in a case anyway.

  • by Anonymous Coward

    Here's a Pro tip: Don't treat your $1000 item like a $20 item.

  • In all of the EU, the warranty will be 2 years, even in GB, for now.

    • by Teun ( 17872 )
      Indeed and that's the minimum.
      In most countries there are further laws extending the warranty to a typically expected lifetime.
      Especially at this price that'll be more than the minimum 2 years.
    • In all of the EU, the warranty will be 2 years, even in GB, for now.

      And it will cover a whole lot more than manufacturing errors. In fact those are covered perpetually, and have nothing to do with warranty.

    • In all of the EU, the warranty will be 2 years, even in GB, for now.

      Careful. Warranty is whatever the manufacturer decides, in this case 1 year. In addition, you have consumer protection laws, which mean that the _seller_, not the manufacturer, is responsible that the product should work for a reasonable amount of time. And for phones someone seems to have decided that two years is a reasonable amount of time.

      When you say "for now": EU law says that Apple has to provide the same warranty everywhere in the EU. So that won't apply to the UK anymore in 2019. And I think if

  • Lessee (Score:4, Insightful)

    by Snotnose ( 212196 ) on Friday October 27, 2017 @07:33PM (#55448107)
    Phone costs $1k. No headphone jack. No SDCC card. Phone is in Apple's walled garden. Cost to repair a fairly common failure is $259.

    Remind me again why I would buy one of these things?
    • by Anonymous Coward

      The walled garden is a selling point. Android is a disgusting dump of spyware, malware, phishing scams, and broken apps. Enjoy Russian hackers watching you sleep and Google (a branch of the NSA) listening in on every convo.

    • Re:Lessee (Score:4, Insightful)

      by thegarbz ( 1787294 ) on Saturday October 28, 2017 @11:33AM (#55450115)

      Remind me again why I would buy one of these things?

      If you have to ask then you'll never be one of the "cool" people.

  • If you buy it in New Zealand then don't bother with extended warranties etc as all failures not caused by user misuse must be fixed for free for the reasonable expected normal life of the phone. On an expensive high end phone 5 years should be a reasonable expectation.
    • How hard is it to make that claim in NZ? We have similar law where I live, however that often means going to court to get your phone repaired. Those who do almost always win however.

      • by ukoda ( 537183 )
        What normally happens is the customer quotes the consumer guarantees act to the retailer and they pull finger and do the right thing. If they don't you go to the relevant government body and lay a complaint. The processes are designed to be simple and straight forward. No lawyers and minimal expenses if any.

        We also have a small claims court system to handle low value claims where you go before a judge with no lawyers and state you case in plain English.

        Both systems put the power in the hands of con
  • They had a vision way back when they did first PCs. They got greedy and became niche player. They had whole market with iPhone to grab. They preferred to stay greedy and milk customers. Now they are becoming niche player again. If you didn't follow news Apple is expected to drop to the 3rd place in phone sales.
    • If you didn't follow news Apple is expected to drop to the 3rd place in phone sales.

      Why would Apple care which place in phone sales they're at? They're no. 1 in phone sale profits. I don't think you understand businesses. They exist to make money not to be no. 1 on some meaningless scale.

      • by kiviQr ( 3443687 )
        Focus on profit is a great strategy for the short term. Long term they will fail the same way they did last time. Macs had the same situation no. 1 in profit and they dropped to single digit market. They are going the same direction - exclusive and expensive toy that few people care. Biggest problem is they no longer have Steve that kept design, ascetics, and product choices simple - that made their products cool, sexy and desirable. No you have 5 different phone versions available in multiple color version
  • The oled screen will unevenly degrade and/or burn in within a year or two so yeah you need it.

  • So, pretty much jack up the cost of individual repairs to coerce users to pay for AppleCare...Alright..just wanted to make sure I was reading that correctly...
  • Thatâ(TM)s why latest tech often referred to as bleeding edge. As others have mentioned there cheaper alternatives. Choice is good. iPhone 6s / + still a nice device with latest iOS or many Androids. I thank the bleeding edge consumers who help fund these advances since in a couple years somewhat available for about half the price. iPhones and Galaxy line still retain high trade in values relative to most other devices.
  • These things are WAY past the value of a silver bar of the same weight and approaching the value of a gold bar.

    WHY would you buy a gold bar made of glass and just carry it around to get broken or stolen?

    Sensible people would lock something that cost as much as these things do per ounce in a safe!

    • WHY would you buy a gold bar made of glass and just carry it around to get broken or stolen?

      Because you can compute and communicate with it? Are you some kind of moron who buys steel bars made of plastic just to carry them around and mostly because they are cheaper than gold bars?

  • I for one am shocked that the price of parts for my $120k Porsche aren't cheap.
  • https://de.ifixit.com/Store/Parts/Galaxy-S8-LCD-Screen-and-Digitizer/IF355-001-1 [ifixit.com] Galaxy S8 LCD Screen and Digitizer $299.99 (without repair).
  • I'm never buying one. WAY too expensive.

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