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EU Businesses Communications United Kingdom

EU Mobile Roaming Charges Scrapped (bbc.com) 67

From now on, European Union holidaymakers should return home without that sense of high anxiety about their mobile phone bill: extra fees for using it abroad should have gone. From a report: The new rules mean that citizens travelling within the EU will be able to call, text and browse the internet on mobile devices at the same price they pay at home. The European Commission said the end of roaming charges was one of the greatest successes of the EU. But a UK consumer group warned phone users could face "unexpected charges." Until now roaming, or connection, charges have been added to the cost of calls, texts and internet browsing when consumers from one EU country travelled to another and connected to a mobile network there.
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EU Mobile Roaming Charges Scrapped

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  • by speedlaw ( 878924 ) on Thursday June 15, 2017 @12:50PM (#54626505) Homepage
    We had an EU friendly phone plan. We drove to Andorra...great skiing, good food, nice hospitality. There was a thief in the Mountains, who waylaid our travelers....Andorra Telecom. They sent a message saying that we'd used 50 euro in data (for some google maps...an hour's drive maybe). We turned off data. Then, they shut off our phone for a 250 euro data charge, which had magically run up in that 45 minutes before the 50 euro shutoff message. Andorra Telecom put a black eye on an otherwise interesting place-they are a robber in the hills...so . F@!K Andorra Telecom.
    • by mjwx ( 966435 )

      We had an EU friendly phone plan. We drove to Andorra...great skiing, good food, nice hospitality. There was a thief in the Mountains, who waylaid our travelers....Andorra Telecom. They sent a message saying that we'd used 50 euro in data (for some google maps...an hour's drive maybe). We turned off data. Then, they shut off our phone for a 250 euro data charge, which had magically run up in that 45 minutes before the 50 euro shutoff message. Andorra Telecom put a black eye on an otherwise interesting place-they are a robber in the hills...so . F@!K Andorra Telecom.

      Well... Andora isn't in the EU, same as Switzerland but unlike Switzerland, they use the Euro because they've never had their own currency (prior to the Euro they used French and Spanish money). You should have checked that out before leaving.

  • "EU Mobile Roaming Charges Scrapped" Sorry but the title is a filthy lie. EU included possibility for operators to be excluded from dropping prices so they're all going for it. Finlands been in the EU since 1995 and our customs agency are just now in 2017 starting to realize they've been illegally destroying millions worth of alcohol and charging tens of millions illegal extra taxes on import cars over decades. EU has no spine, muscles, teet or brain. They should be doing something about the tens of mill
    • by Megol ( 3135005 )

      You are wrong. Roaming charges are dropped already, it doesn't take decades. I don't see why extra taxes or destruction of alcohol would be illegal, being an EU member doesn't mean one can't have stronger laws in some areas. E.g. the VAT is IIRC regulated to be at least 15% but most countries have a tax of 19-25% (often depending on the type of goods - which is also according to local laws).
      Sweden have a state monopoly on alcohol and personal import of alcohol is limited to avoid people importing and sellin

      • You are wrong. Roaming charges are dropped already,.

        This is false. All big 3 finnish operators have been exempted. Roaming charges will continue to be charged as usual, for atleast next 2 years.

        I don't see why extra taxes or destruction of alcohol would be illegal, being an EU member doesn't mean one can't have stronger laws in some areas.

        Because that was against the law and practiced policy was changed this year without changing the law after they realized they've been running foul of the actual law for decades now.

        • by Megol ( 3135005 )

          You may be surprised to learn that the EU doesn't consist of only Finland and for most people charges are already dropped. The exemption in Finland depends on usage patterns and subscription prices being different than in other parts of the EU and the exemption is currently 1 year. However the maximum cost for consumers are what the Finnish operators pay the foreign operators - I'll let you do the arithmetic how that changes roaming charges in Finland.

  • Both T-mobile and Google Fi offer worldwide free roaming, the EU is years behind
    • Both T-mobile and Google Fi offer worldwide free roaming, the EU is years behind

      The EU is pushing this through regulation, because the companies weren't willing to do this themselves. T-Mobile and Google Fi aren't European based operators, as far as I am aware? In France there is one operator who offers a great plan, one that being resident in Canada seems excellent, if I only make outgoing calls: http://mobile.free.fr/ [mobile.free.fr] Ignoring the features for people using the phone in France, here are the out of country features (translated), all for 19€/month:

      • Unlimited calls, SMS, MMS
        • From Euro
  • by fyonn ( 115426 ) <dave@fyonn.net> on Thursday June 15, 2017 @02:16PM (#54627249) Homepage

    My UK Vodafone contract already had EU roaming included in it when I went to Germany recently, so I knew that I could keep roaming turned on as I intended to use google maps and the like while I was away. However to get to Europe we took the ferry from Harwich to the Hook of Holland. on that ferry trip, my phone picked up the Telenor maritime cell signal from the ferry, which counts as "rest of world" at £6 per meg! I wasn't even using the phone. it had just been checking email etc while I was asleep. Woke to an £18 extra bill for that...

    so be careful on the seas people...

    • Re: (Score:2, Interesting)

      by Anonymous Coward

      You should be carefull in ALL coastal areas, everywhere in the world. You phone will usually connect to the strongest source, no matter what country that source belong to. Plenty of big ships have a small "celltower" on them with a satellite uplink connecting to the rest of the world. Its for the crew, but most phones can connect to them automatically, and you get great coverage over a sea from the coast, perticulary if youre in rocky coastal terrain in a radio shadow towards land like on many beaches.... a

  • This regulation is bad for many customers. One has to understand that companies do not like to be cheated out of profits, so if you regulate a profit generating feature away, the money will be found elsewhere. Also, you have to understand that the telco companies still have their costs when you roam. It's a bad deal for them.

    So, what did happen? This regulation has been in the works for ages. Companies knew it was coming and could prepare. Where I am, the average subscription cost (including cellpho

    • Also, you have to understand that the telco companies still have their costs when you roam. It's a bad deal for them.

      What are these costs? Half the companies operate internationally. Those that don't can work out mutual agreements with each other. You really believe it costs them €4 to give you whatever it was you used in a week in Portugal?

      All their other prices are optimised to maximise the amount they can squeeze out of their customers as it is. Increase prices, they lose customers. Decrease pr

      • Do I believe that? Depends a bit. Smaller operators (for example in small countries... I live in Luxembourg) will have more trouble to negotiate bit the big ones. Obviously, the big telcos have not much interest in our networks, but our operators have a big interest in their networks. In economy, that means, our operators have to pay the big ones a lot of money, because they don't have much to give back. What you essentially say is that you would like to have all telcos be totally dominated by a handfu
        • Smaller operators (for example in small countries... I live in Luxembourg) will have more trouble to negotiate bit the big ones.

          Fortunately, the regulations also determine what the companies can charge each other.

          It doesn't change fact that I am now paying for people who travel a lot. By definition, people who travel a lot are larger earners. This means, the poor subsidize the the rich. Thank you EU.... /me rolls eyes.

          The amount made from mobile calls was small. But highly profitable, because they could ch

          • The difference will be fairly negligible.

            Are you calling 144€ per year per line "negligible"?!? Will you pay me those 288€/year I'll be missing each year because of this?!? No, of course not.. Negligible my arse...

            The number of minutes you get for a certain price is about market segmentation; not how much it costs them.

            So, my market doesn't exist (low volume calls, quite a bit of data, rarely roaming, but roaming required)? I either fit in the "roaming not allowed" or in the "get fleeced bec

            • Are you calling 144â per year per line "negligible"?!? Will you pay me those 288â/year I'll be missing each year because of this?!? No, of course not.. Negligible my arse...

              No. I'm saying it's negligible to them. It certainly doesn't cost them €144 a year to offer you roaming. But they're quite happy to raise prices for you, and blame EU regulations. Basically, your mobile operator is fleecing you and blaming EU regulations.

              So, my market doesn't exist (low volume calls, quite a bit of data,

    • This is not a question of simple economics you make it out to be as it involves little or no actual increase in costs to the telcos, as most of them operate across the EU anyway, just as separate companies from one group. With this they merely take a loss in premium revenue, of course they could always put prices up to try and recover that but potential competition makes that scary. So what to do? Well there is one way to save money, consolidation and that was the EU's plan to begin with.

      The EU don't really

      • With this they merely take a loss in premium revenue, of course they could always put prices up to try and recover that but potential competition makes that scary

        Which is exactly what they did... Raise prices, at least where I live..

        By contrast if I get a cellular contract in the EU I have to go to a different company in each country

        If that was their intention, I should now be able to move to, for example a Polish operator and pay Polish prices and preferably even keep my number. That, however, is not a

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