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Cellphones Spam

Papa John's Sued For Unwanted Pizza-Related Texts 418

jfruh writes "Nationwide pizza chain Papa John's is finding itself on the receiving end of a $250 million text spam lawsuit. From the article: 'Seattle law firm Heyrich Kalish McGuigan, representing three Papa John's customers, alleged that the pizza delivery service has sent 500,000 unwanted text messages to customers. If the court finds that Papa John's violated the U.S. Telephone Consumer Protection Act, the pizza maker could have to pay damages of $500 per text message, or US$250 million, one of the largest damage awards under the 1991 law, the law firm said. "Many customers complained to Papa John's that they wanted the text messages to stop, and yet thousands of spam text messages were sent week after week," Donald Heyrich, attorney for the plaintiffs said in a statement. "This should be a wake-up call to advertisers. Consumers do not want spam on their cell phones."'
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Papa John's Sued For Unwanted Pizza-Related Texts

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  • This is wrong. (Score:4, Insightful)

    by RudyValencia ( 728937 ) <> on Thursday November 15, 2012 @06:40AM (#41989935) Homepage
    Companies should honor requests for people to be able to opt out of their text messaging programs. I used to work in a call center supporting a major cellular carrier and their devices. The most common problem people called about was text messages they did not want and needed help in stopping. All we could do was educate the customer on how to opt out of the text messaging spam. This was one year ago. I left and never looked back.
  • by Anonymous Coward on Thursday November 15, 2012 @06:40AM (#41989939)

    Enjoy your justice - American sytle.

  • by c0lo ( 1497653 ) on Thursday November 15, 2012 @06:45AM (#41989957)
    (hmmm.... can't stop thinking... a dozen more suits like this and the US economy would be growing... right?)
  • by houghi ( 78078 ) on Thursday November 15, 2012 @07:15AM (#41990087)

    It will cost the pizza drivers, not so much the company.

  • Re:Papa John (Score:3, Insightful)

    by TheGratefulNet ( 143330 ) on Thursday November 15, 2012 @07:27AM (#41990133)

    did not know that and now that I do, they are on my do-not-buy list.

    in my area, they had semi-ok pizza but now that I know the ceo is like that chick-fil-a guy, I want no more part of them.

  • Well... (Score:5, Insightful)

    by Ronin Developer ( 67677 ) on Thursday November 15, 2012 @07:55AM (#41990225)

    Couldn't happen to a "nicer" guy. He was so angry about the $0.14 per pizza he would have to spend to give his employees healthcare coverage that he will now be paying out the equivalent on healthcare costs for an entire state and with nothing to show for it.


    Stupid is as stupid does.

  • by azalin ( 67640 ) on Thursday November 15, 2012 @07:56AM (#41990231)
    They should be very careful about rounded edges though.
  • Re:This is wrong. (Score:5, Insightful)

    by Joce640k ( 829181 ) on Thursday November 15, 2012 @08:01AM (#41990249) Homepage

    Companies should honor requests for people to be able to opt out

    No, they should all be "op-in"...

    (...otherwise they just set up a new company every week and we have to "opt-out" all over again)

  • Re:Papa John (Score:5, Insightful)

    by drinkypoo ( 153816 ) <> on Thursday November 15, 2012 @09:04AM (#41990549) Homepage Journal

    did not know that and now that I do, they are on my do-not-buy list.

    You realize, of course, that by doing that, you're hosing the employees even further, because not only will hours be cut, but so will the number of employees.

    Perhaps they can go to work for a more ethical pizzeria when Papa John's cuts back locations due to reduced business. I suppose you'd prefer that nothing ever get better at all because some people will suffer if it does.

  • Re:This is wrong. (Score:4, Insightful)

    by mcgrew ( 92797 ) * on Thursday November 15, 2012 @10:00AM (#41990915) Homepage Journal

    As Sheldon would say, "Oh, good lard!" Dude, your tinfoil is leaking.

  • by Dr_Barnowl ( 709838 ) on Thursday November 15, 2012 @10:06AM (#41990965)

    I'm sure there is an element of this, but it's not just about the nickel ; it's about the dollars he'd have to spend on wages for employees that were no longer terrified of losing their jobs.

    People who aren't worried about their healthcare costs are less scared of losing their job. The American healthcare system is a nightmare because a single accident can bankrupt you, wipe you out, make you choose between keeping a finger and sending your kids to college.

    People like this ass perceive their employees as convenient victims, not partners in their pizza enterprise. Making them happier and more content is not on their agenda, because happy contented people are less likely to want to work for minimum wage and clock out when the restaurant is empty.

  • by BlackSnake112 ( 912158 ) on Thursday November 15, 2012 @10:30AM (#41991201)

    The Papa John's pizza places I see all use conveyor belts to cook the pizzas. More like cooking by space heater then oven. Ever notice how the better pizza places have a pizza oven or wood or coal oven? They have a real oven not a conveyor belt.

  • by interkin3tic ( 1469267 ) on Thursday November 15, 2012 @10:38AM (#41991267)
    Oh come on. I know it's hip to hate on chain restaurants, but suggesting Papa John's isn't pizza and getting +4 informative? That's ridiculous.

    Papa Johns is one of the better nationwide chains of pizza. Pizza hut, dominos even after they did the makeover, little ceasars, they're not as tasty. And I say that grudgingly as someone who thinks the CEO is an asshole.

    Slashdot: news for nerds and also pizza elitists.
  • Re:Papa John (Score:4, Insightful)

    by MysteriousPreacher ( 702266 ) on Thursday November 15, 2012 @11:12AM (#41991571) Journal

    The negative score is telling about how much liberals like to suppress opposition. You basically said the exact thing as the +4 post you responded to (except to state a positive action,) and your post got modded as flamebait.

    The fact that someone actually used one of their few mod points to hide your post is key to their insecurity.

    It cuts both ways. Slashdot tends to have a liberal slant, ergo there'll be liberals with mod points who think downmodding is the way to deal with opposing views. Head over to forums/sites with a conservative bent and you'll see the same. This isn't a phenomena exclusive to any particular ideology.

    Chick-fil-a as a company is perfectly entitled to sponsor anti-gay efforts. Hell, let them fund efforts against interracial marriage if they wish. I'd defend their right to be utterly unpleasant, while still considering anyone who supports their right-wing fundie positions to be vile bigots.

  • Re:The law says... (Score:5, Insightful)

    by ShanghaiBill ( 739463 ) on Thursday November 15, 2012 @12:49PM (#41992699)

    So how do you know if the customer is in another country?

    They don't know and they don't care. Why is it the Belgian government's problem that US carriers have stupid "receiver pays" billing policies? Belgium can't fix an American problem.

  • Re:Papa John (Score:1, Insightful)

    by operagost ( 62405 ) on Thursday November 15, 2012 @01:35PM (#41993201) Homepage Journal
    If those people were free to work for a "more ethical pizzeria", why couldn't they just go work for a pizzeria with better benefits, instead of us imposing a huge bureaucracy to waste money pretending to create free health care benefits?
  • Re:Papa John (Score:5, Insightful)

    by PraiseBob ( 1923958 ) on Thursday November 15, 2012 @02:23PM (#41993721)
    Or maybe he will be force to lower his franchising fees, since clearly the parent corporation is making a ton of money.
    They have options:
    A) Everything stays the same, go out of business (so the CEO claims)
    B) Cut back employee hours to save money, and stay in business
    C) Cut back franchise fees to a billionaire who has a private golf course and moat, and stay in business
    D) Raise prices by the 11 cents per pizza and pass along the cost to the customer

    They've chosen options B and D. Raising the prices by 50 cents to cover health care costs, while simultaneously cutting worker hours so they don't have to give them health care either way, and hiring more "part-timers". Essentially the plan is to screw over both the customers and the employees, rather than cutting his own obscenely large paycheck.

    People on here don't understand basic economics
    I think people on here don't like assholes.
  • Re:Papa John (Score:4, Insightful)

    by hey! ( 33014 ) on Thursday November 15, 2012 @04:19PM (#41995231) Homepage Journal

    Actually, he isn't the the Chic-fil-A guy at all. The Chic-fil-A guy has a problem with gay marriage because of his Christian religion, but *also* because of his Christian religion gives his employees and excellent benefits package. That includes health, dental, vision, disability and life insurance. He also offers a 401(k) retirement plan with a 5% company match, a defined benefits plan, and tuition reimbursement. In other words he's a stand-up guy who happens to be wrong about gay marriage, but I for one support his right to have and express his opinion.

    The Papa John's guy wont' offer health care to his full time workers because it'd cost him fourteen cents a pie. He does marketing promotions that cost more than covering his employees would but he doesn't want to do it because he's a scum-sucking bottom-feeder.

A quarrel is quickly settled when deserted by one party; there is no battle unless there be two. -- Seneca