Mobile Users Plug-in Anywhere They Can 556
jasonla writes "The New York Times looks at mobile technology users who leech power from restaurant and airport outlets while on the road. The article looks at the habits and 'culture' of people who use portable devices -- such as laptops, iPods and cellphones -- and what the businesses think of power hungry customers." As interesting as the phenomena of customers leeching power from the businesses they frequent is the self-imposed etiquette of many users.
what about the other leachers? (Score:4, Insightful)
Re:what about the other leachers? (Score:2, Funny)
Re:what about the other leachers? (Score:5, Insightful)
The fact is that restaurants arn't really in the food industry, they are in the entertainment and hospitality industry. Food just happens to be a major part of their entertainment and hospitality offerings, but not even necessarily the biggest part.
Being treated well by the staff is very important and part of the atmosphere and ammenities that people go to a restaurant for (otherwise they could just go buy a bunch of bananas and chunck of cheese from a local mart, for a fraction the price).
Electricty, in the form of lighting, TV sets, radios, video games and other necessaries are part of parcel of the ammenities they offer that people go there for. Now those ammenities include a place to plug in your laptop. It isn't "leeching," it's what they are there for, and paying for.
Dear restaurant industry. Your custormer's needs are changing. Give them what they want. Tack a stupid quarter onto the bill if it makes you feel better.
Those of you that fucking cope will turn out to be the winners.
KFG
Re:what about the other leachers? (Score:2, Insightful)
Greg
p.s. thanks KFG for making me post a comment to
Re:what about the other leachers? (Score:5, Insightful)
This is true of more than the restaurant industry. More and more consumer-facing industries are turning on their own customers because the customers are behaving different from what they like or expect.
Some examples that jump out at me:
Re:what about the other leachers? (Score:3, Funny)
How about the standard business school term, "widget"?
Re:what about the other leachers? (Score:5, Funny)
A drive-by window. When you see their window, just keep driving by.
KFG
Re:what about the other leachers? (Score:2, Insightful)
It's not different than your neighbor hooking up his christmas lights to an external power plug on the outside of your house. It's stealing.
Re:what about the other leachers? (Score:5, Insightful)
That analogy is baloney. If I got down to starbucks and want to use my computer while drinking their coffee or hot coco, how is it stealing when I pay to use their premises? If it costs more for them to operate because of this, then they should raise their prices.
Two companies: Company A lets me use their outlets, Company B don't. Company A gets my buisness and my money. It's not like pirating a game and the company don't get paid.
stealing... pffft... Not when I'm buying stuff from there. If they don't want my buisness then they can remove/cover the outlets and I'll speak with my money.
Re:what about the other leachers? (Score:3, Insightful)
Starbucks is in the business of providing gourmet coffee bean derivatives in a seemingly up-scale environment. The fact that people decide to bring their laptops, jack in, and suck power, wasn't their choice. However, they've chosen to embra
Re:what about the other leachers? (Score:5, Insightful)
Actually Starbucks follows the tradition of European cafes where you can buy a fancy coffee drink and sit as long as you want to read, socialize or whatever, like a non-alcoholic bar. American restaurants follow more the food service model, and they're more likely to hurry you out after you've finished eating (or at a bar clear away your empties and ask if you want more drinks). One European commented that the waitresses in bars are nice and attentive because they keep coming back to ask if we're OK. I had to explain "Are you OK?" really means "Do you need more drinks?".
Yes, they pay for other things, including air (Score:4, Insightful)
The air you breathe is processed, filtered, temperature and humidity regulated. That costs money and customers are people who are willing to pay for "atmosphere" which usually does include special lighting.
They pay for water, for toilets, for square footage.
That gravity that's holding your ass to the seat, that's called "real estate". Underneath your fat ass is dirt and that is where the gravity comes from.
What's so far off the mark? Another poster noted that restaurants are in the service industry, not the food industry. He is exactly on target. Power is just another potential service that they can market just like any utility(service) company. Hell, they could even improve the power and advertise "uninterruptible" for a premium if they thought there was a market for it.
Re:what about the other leachers? (Score:5, Insightful)
I spent 20 years doing everything in resteraunts from cleaning toilets to managing.
Now I was never fond of customers who would sit there smoking for 4hrs after their meal. But I'd kill to keep those bar flies stuck to their stools for another 2 beers.
When the vote came up to ban smoking in public places in Florida, every resteraunt owner (not the bars)was tripping over him/herself to pass it (one resteraunt couldn't do it, cause smokers would leave, but if they all did it at the same time.. It's not just cause we were tired if scrubbing tar off the ceilngs, or it stinking the place up. It was that smokers hands and mouths are bussy as they smoke. There for there is nothing for them to buy. And they are still sucking up space, air, and waitresses.
Now some guy on a laptop is a different matter all together. They take frequent breaks, and are continuously buying coffee, and snacks.
In one case we had a russian buisness man (I kid you not) called Borris. He made us his office. From 10am till 7pm he was there every day. Yelling and cursing on his cellphone, playing his game boy, and pounding at his note book. He must have been into us for $75 a day. We made the food and coffee to order for him. We named a sandwich after him. We added an espresso machine for him. (ok so other customers drank the espresso too). Borris is not that unusuall, especialy with the Starbucks example. And what ever it took to make him happy we did, because we never would spend more than he did.
Electricity is cheap. And 10 laptops will cost me less than running 1 big screen TV.
It's not stealing, if your a patron. If you come in, clog the toilet, juice your laptop, and don't leave a single cent behind, then your a leach. But your in the minority, by far. It's worth it.
Step 3, Profit (Score:3, Insightful)
I have to admit.... (Score:3, Informative)
Airports and charging (Score:3, Interesting)
I have to admit that I do this all the time, especially in airports-- and it is getting harder and harder to find places to recharge.
That's strange: the only place where I can consistently find a free* outlet is in the airport. I have on occasion carried a small outlet strip in my bag just in case all the outlets are taken, but this has not been an issue. (Someone using a laptop probably wouldn't mind unplugging for a few seconds while you plugged in the strip (so you could share the outlet), unless
Re:Airports and charging (Score:2)
FYI...ask before doing this. Some idiot did that to me and my battery is fried. He unplugged while I was saving my expense report. If he had asked I could have told him and the 2nd outlet was another guy who had a battery.
Leeching???? (Score:5, Insightful)
Re:Leeching???? (Score:5, Funny)
Unfortunately, some DO care (Score:3, Interesting)
I've worked at and eaten in restaurants (mainly the fast food types) where they care a great deal about how many little packets you get/take. One place I worked for kept all the condiments behind the counter and customers had ask for them. The employees were given guidelines as to how many ketchup packets per order of french fries, etc., we could give out.
Some of these place's profit margins are so small that every penny matters to t
Not like it really COSTS anything. (Score:5, Informative)
Re:Not like it really COSTS anything. (Score:5, Funny)
Great idea, really! (Score:2)
Ah! Too late! (Score:2)
Re:Ah! Too late! (Score:2)
Re:Ah! Too late! (Score:2)
Re:Ah! Too late! (Score:2)
Re:Not like it really COSTS anything. (Score:2)
The last camp site I stayed on -- and the one before that -- had showers which required a 20p coin to operate them. The coin box operated a timer, which operated a solenoid valve in the cold feed to the water heater {the timer contacts probably aren't rated for the 30-40 amps a shower requires. Strictly speaking they'll probably be OK passing so many amps, but they'd have a job interrupting them}. When the timer ran out {which Sod's law dictates will be just
I don't leech! (Score:2, Funny)
Charging an iPod? That's NOTHING (Score:5, Interesting)
So, I grabbed a pair of APC BackUPS 400s, threw them in a knapsack, and walked to the local pub (which DID have power). Plugged 'em in, had a few beers, walked home, watched TV; repeat.
I tell ya, though, my back was kinda sore. Those things ain't made to be portable!
Re:Charging an iPod? That's NOTHING (Score:2)
I was having too much fun riding ice moutains where people usually go with there toboggan.
Re:Charging an iPod? That's NOTHING (Score:5, Funny)
Batteries (Score:2)
(Centrino, Macs are better yadda yadda I know)
One Word (Score:2)
If only... (Score:2)
Maybe in cooperation with solar panels though... BIG ones!
True... (Score:2)
On permission (Score:5, Interesting)
How bout fuel cells? (Score:2)
I personally cant wait til theyre readily available....Does anybody have any info?
Back on topic - I dont think many businesses have a problem with people doing so...Power consumption cant be too too bad, and it brings in traffic...
-thewldisntenuff
Not really a problem, giving the billing structure (Score:5, Interesting)
Re:Not really a problem, giving the billing struct (Score:5, Funny)
I'd imagine that airports have two or three different level of electricity grid one for the "totally essential" and one for all the shops adverts and Christmas trees.
As for the electricity bill: if I'm at the airport and everything is running on time then batteries in my laptop last long enough. If my flight gets delayed by 7 hours like it did the last time then I feel I have the right to use some electricity, for all the airport taxes I have paid. Even if that means unplugging some Christmas tree.
And if any employee of the airport wants to come and argue about this then he's welcome: I have 7 hours to spare and I'm pretty annoyed to begin with.
Re:Not really a problem, giving the billing struct (Score:2)
Pathetic billing structure (Score:2)
Re:Not really a problem, giving the billing struct (Score:2)
You then also have a "surge" meter that reads peak usage, or usage above a stated kW/hr.
This is normally used in industrial estates to (help) discourage Big Power Users from switching everything on at once. This way the electrical company can use equipment with a lower surge capacity.
This used to be a real problem at a lab I used to work at, as they had a number of large (20kW) sample drying ovens. Coupled wit
Re:Not really a problem, giving the billing struct (Score:2, Informative)
As a simple example, suppose your peak power consumption is the same as the peak output of the local power-station.
Given that you could want 100% of the power plant output at any one time, the power ocompany has to effectively reserve it for you. Even if you just want 1% of it, it can't sell the other 99% because you might need it.
DISCLAIMER - yes I do work in the electricity industry.
It's not leeching (Score:5, Insightful)
Re:It's not leeching (Score:2)
Re:Yeah. (Score:2)
Blown-Air Hand Driers: enough juice for... (Score:5, Insightful)
I'd say the bigger cost is the risk of liability when one Starbucks customer trips over the power cord of another customer's laptop. You know, the one the user has stretched from the pillar in the middle of the room over to his table, where he's
If they have a problem with it... (Score:3)
Just make all of the outlets which are in public spaces under lock and key. That'd stop the vast majority.
Then, to make an extra buck they can have a little "power cafe" if you will. Same idea as getting a little internet time somewhere, but you go plug in to recharge instead. Personally, I'd pay a dollar for the right to plug in and charge from a single outlet for whatever time I am there. I think most people who needed to charge something would pay out a dollar, and the airports could make good money offerring it at that price.
Re:If they have a problem with it... (Score:2)
If the cost of electricity is breaking the business, they need to revise their business plan. At the very least, they should look into some energy saving measures, such as maybe t
Always done it... (Score:3, Funny)
You see, I had no "Geek Shame" back then, and nowadays no one would give me a 2nd look, except perhaps the wonderful TSA folks...
It also had a nice clock on the screen by a TSR program of some sort, which would remind me when to pack up and go to the gate. Unfortunately, once, after a couple of cocktails, I forgot completely about the whole time zone thing, and missed my flight clean by an hour! But that is another story...
Virgin Trains (Score:5, Informative)
Here in the UK Virgin has been putting power outlets for charging up phones and laptops next to all the seats in their new trains.
So you could go on a pleasure trip and charge up (but given the state of the UK rail system that might not be a good idea if you need to make it to something on time. )
Leeching? OH, how terrible! (Score:5, Informative)
Cellphones, ipods and even portable computers are not that power hungry that it would matter. I consider using the power outlets included in what I pay for coffee, airport tax or whatever. Just like I don't pay extra for breathing air from businesses' ventilator systems (which probably costs more than the power). If some business doesn't like me charging my laptop, I choose to go elsewhere.
For reference, my portable computer's battery is rated 14.8V, 4400mAh. That roughly equals 65 watt-hours. The biggest cost of electricity I found is 9 cents per kWh, so filling the battery from empty to full would cost less than 0.6 cents. I will gladly pay 0.6 cents extra to use my laptop wherever I go, if asked for.
Re:Leeching? OH, how terrible! (Score:2, Insightful)
However, what about the cost of adding more outlets to your building to accomodate your customers? You don't have to do this, but it might get more people in the door.
Re:Leeching? OH, how terrible! (Score:2)
Take the rating of the transformer itself and it will give you a more accurate estimate, however I do agree with your point.
Two things. (Score:2, Informative)
Re:Two things. (Score:4, Insightful)
i have a hard time believing that shops are concerned with the minimal ammounts of power cellphones and laptop requires, but when you camp out with them waiting for your device to power up fully, you are costing them 'geniune' revenue (unless you are producing it for them, by having a meal over that span of your two hours).
personally, not being able to smoke in coffee shops (most, in america i've found, especially the west [i call it the 'left'] coast) prevents me from spending any real ammount of time in them (20 minutes for two coffee's, and probably only one to go)
it's the same reason mcdonald's chairs are so uncomfortable: they don't want you there. not just you (the geek with the laptop), anyone. they want you to drive through, or eat and get the hell out, cause more people could be sitting there
It's a bit of a fuss about nothing. Quote: "Somebody's got to pay for that electricity." Yes, the customer. They might say "if everybody came in and did it..." well, for 12 hours, there are 10 people drawing 100W, that's 12kWh, that's about 70p for the day. Boohoo.
again, not about the electricity: and 40 pounds/hr lost to the booth(s) lost by people camping and treating a restaurant as a workplace.
now i fully appreciate all the wifi spots about, and places like that are fully EXPECTING people to stay put for a few hours (hourly wifi access), but shops with less than 15 chairs are not making a fortune (or possibly even survivng) by having you work in a corner all afternoon.
We only let paying customer charge up ... (Score:2)
I've never seen any coffee shop or bar complain about this behaviour, it costs pennies to charge a laptop and it's a rounding error on a typical bar's power bill to charge a cell phone.
It's like using the bathroom or taking more paper napkins; it's part of the business and only idiots would even blink at a customer taking this kind of liberty.
Biggest cost to a business will be... (Score:2, Redundant)
Sure, the store's insurance will cover it, but then they'll get their rates jacked up and probably a clause in the next policy specifically prohibiting customers from plugging in anywhere.
If they put power jacks and tables in good areas, where nobody can trip, this becomes a non-issue...
Re:Biggest cost to a business will be... (Score:2)
Coffee shops (Score:3, Interesting)
I'm a bit surprised... (Score:2)
Moons Over My Hammy and a movie.... (Score:5, Interesting)
Re:Moons Over My Hammy and a movie.... (Score:5, Informative)
They used more energy brewing your coffee refill than your laptop did. (Note to Starbucks victims---normal restaurants often provide "bottomless" cups of coffee for the price of a single cup, typically less than a dollar and a half).
If it was winter when you did this, you cost them more energy by opening the door to walk into the restaurant in the first place. Then again, you're providing them with 0.1kW of heat just by existing, so maybe you should be charging them.
Nokia chargers (Score:2, Informative)
Wireless Power (Score:2)
LINK TO THE ARTICLE! (Score:3, Insightful)
If it requires a login, its a private site, and isnt public news. If its public news, the same story *WILL* be posted on a public site that doesnt waste peoples time with login nonsense. It would take an editor posting a story 15 seconds to hit google news, and find such a link for a story, to substitute for where a story submitter has included a link to such a private news site. Instead of each view having to either do that or waste time either maintining a login or making up a disposable one for every story.
WHY IS SLASHDOT SUPPORTING THE NEW YORK TIMES OBNOXIOUS, PRIVACY-INVADING, AND GENERAL PAIN IN THE ASS REGISTRATION POLICY? How much are they paying, and to who?
If this is going to continue, it would be damn nice if instead of the (intermittent) '(free reg required)' comment on these stories, that fact was stored in a boolean field in the story database, so that viewers could have a prefs option to choose to just have those stories completely supressed from their slashdot experience.
And if enough people set that pref, perhaps the eds will finally realize that posting stories with that type of link is a complete waste of time.
Re:LINK TO THE ARTICLE! (Score:2)
Schools? (Score:3, Informative)
Just wondering, anyone else goto tech schools like that?
Tom
We breathe their air too. Somebody call a cop. (Score:2)
Plug sharing ettiquette (Score:2)
I have a picture on my web site [xcski.com] of one night in a hotel room where between my wife and I we had plugged in two laptops, two PDAs, two cell phones, two digital camera battery chargers, a video camera, and an iPod.
Node Coffee Shop offers free electricity!! (Score:5, Informative)
WTF?! (Score:5, Funny)
"Heart of technology" my ass. This dump sucks. I'm going to Wisconsin!
California runs on image. (Score:3, Interesting)
Some Silicon Valley cities require you to hire an off-duty cop as an armed guard if you want to be open after certain hours. (California's gun control has led to high crime rates and overnight stores are easy targets. The cities in question have used this as an excuse to set up a graft mechanism for their police officers.)
Others j
Non issue (Score:4, Interesting)
Price: ~£2.50
Costs: ~£0.80
and there for the amount of time I would need to sit there charging my laptop before they started loosing money:
~680 hours or about 1 month!
Obviously that makes some assumptions:
a) I would only buy one cup off coffee for the whole month and would live off drinking out of the toilet for the rest of the time (an improvement)
b) They probably wouldnt let me stay overnight
and
c) I would actually have to go to Starbucks for more than an hour - the time after which you can no-longer stand its nuvo art fake prints and dirty seats.
This is so no big deal, its in all these places interests to just let people plug their laptop in for an hour or so, the WiFi and coffee price will more than make up for it.
A different view (Score:4, Insightful)
Or alternativily you could argue that todays consumer electronics haven't designed their products well enough to take into account the clearly known limitations of current battery technology (it's not like the mainstream market has changed very much recently). Sure they've made efforts, but the direction has been (until recently) on bigger, better, faster and more powerful rather than lower heat output and reduced power consumption.
Or you could blame product managers and consumers. One for actually considering that a product with a 3 hour battery life is marketable and the other for actually proving them right.
Safety issues? (Score:3, Interesting)
Some establishments (my kid's school for example) don't allow any electrical appliances to be used unless they have been through a safety check.
The same concern may apply at hotels etc. I wonder what the liability position is. Is it the establishment owner or the owner of the defective device?
Restaurant Plug (Score:2)
Panera Bread Company [panerabread.com] in Fort Worth, TX on University Drive. Good food (sandwiches, soup, etc), free wireless, and signs indicating the booths that have power available for laptops. All this, and cute college chicks from nearby TCU...
Outlet lock down. (Score:3, Funny)
Oh . . . and bring an oven mit along too, if the light is on.
Outlets (Score:2)
Denied at a Conference (Score:3, Interesting)
I spoke with one of the leaders of the conference about it (figuring I wasn't the only one who got yelled out), and she told me it was most likely due to union issues...the union apparently was very strong there and the conference staff wasn't allowed to pull any cables...they needed union convention center staffers to do it. What that has to do with me plugging in a personal laptop is beyond me. Should I have gotten a union rep to do it instead?
I'll chalk it up to lack of intelligence on the guard's part, but I had no further problems. 'Course, whenever I saw that guy, I immediately unplugged.
Re:WEP ? (Score:2)
Re:WEP ? (Score:2)
I'd be interesting in you telling me how I can protect my electricity supply with WEP ?
Re:Ffs... (Score:2)
3 hours of talk time is actually normal for a modern phone, if not exhibitng good battery life. As always, if he wants to complain he ought to buy the extended battery, but that is a whole other story.
Or alternately... (Score:3, Insightful)
Seriously, doesn't anyone else here think 3 hours of cell phone yammering every day might be a bit excessive?
Re:Or alternately... (Score:2)
Yes, yes I do. ~6,000 minutes a month is a bit insane. My father is about the only person I know who would and should do that. And that's only because he has a two person business and is on the road 95% of the day calling on customers and working with his business partner. Yammering with your friends on your cellphone about nothing 3+ hours a day is just stupid.
Well... (Score:2)
Re:Ffs... (Score:2, Informative)
er, no they did not tear down the analog masts. Some rural locations (I have a friend that commutes 2hr to the city from the boondocks every day) are still well served by analog systems. Additionally GM's OnStar service is carried mostly by Verizon's old analog system because analog still has more complete coverage that digital (again especially in rural areas)
Back on topic, he said talk time, 180 min is pretty standard for most digital phone
Re:Pah! (Score:5, Interesting)
I guess courtesy is out of order at the good ol' US of A.
(and no, this is not a troll, more a rant...)
Re:Pah! (Score:3, Insightful)
The other thing that we have in the US of A is a long history of watching foolish businesses go OUT of business. That's the miracle of capitalism! Sounds like Brazil already gets it (in terms of businesses
Re:Pah! (Score:2)
Re:Pah! (Score:2)
Please explain sugar or tobacco subsidies.
Re: (Score:2)
Re:Pah! (Score:2)
What is the alternate crop for sugar cane farmers, who are guaranteed by the USDA a price about 3x the world price?
That means we'd be dependent on foreign food only, which is so dangerous it's absurd
Relying on Brazilian sugar to make Coke is more dangerous than having our entire economy dependent on Middle Eastern oil?
Re:Pah! (Score:3, Interesting)
The airports are full of them... in the 1st class lounge you even get a desk to work on, and they provide a Wireless LAN.
I've not seem them in resaraunts yet but I probably don't frequent the right establishments.
Re:Pah! (Score:5, Funny)
Re:power leeching (Score:2)
Power costs, on average, 12 cents per KwH. The cost of someone plugging in a laptop to charge for an hour is far less than the cost of the paper cup the coffee they bought was served in.
Your talk about using a filtered/protected extention lead is also silly. Most devices these days have power supplys that can work happily on anything from 90-260VAC. They take in AC, and output DC, and thus have a degree of filtering built in already. Furthermore
Re:Note to self... (Score:2, Informative)
Power Users, Ready for a Refill
By MICHEL MARRIOTT
MIHOKO HAKATA, a freelance illustrator and recent art-school graduate, ducked into a coffee shop in Midtown Manhattan last week, desperate for a jolt of energy.
She had work to do. But as she removed her materials from her backpack, it became clear that the energy she was seeking could not be found in a cup. She had a more pressing need: to find a power outlet for her laptop computer, whose battery had died.
"I realized they have this," s
Re: irritating common error (Score:2)
Re:Turnabout is fair play... (Score:5, Insightful)
When I walk into someone's house with my laptop, I immediately plug it in. They don't mind. They invited me into their home, and use of all the facilities (bathrooms and power plugs included). When I'm invited into a business, I'm also given free use of the restrooms, so why not the power outlets as well? Use of the restroom is much greater cost than plugging in a laptop for the duration of my stay.
When you invite people into your house, do you charge them to use the bathroom? Do you charge them to get a glass of water? Would you charge them to plug in a cell phone? If so, you must not have any friends, if not, why would you expect to be treated more poorly when invited in by a business?