Late in 1996, I decided that -- having been a software test engineer for 27 years -- I should finally buy a PC for my home. I chose Pacific Bell Internet (PBI) as my Internet service provider (ISP) for three main reasons: * Rather than giving PBI my credit card number and having the charges automatically appear on my Visa bill each month, they would bill me on my phone bill. I had heard that too often it was difficult to stop automatic credit card charges once they started. * PBI was part of Pacific Tel
I've been with AT&T since ISDN was their only option for "high speed" Internet. Their support, while not always quite as competent at tier-1 as I would hope, has always been conscientious. I even talked to Scott Adams (of "Dilbert" fame) once as a Tier-2 support tech.
So I still have 30mb-up/6mb-down AT&T FTTN for a busy, multi-user home network.
AT&T Does Not Know Telecommunications (Score:4, Interesting)
Late in 1996, I decided that -- having been a software test engineer for 27 years -- I should finally buy a PC for my home. I chose Pacific Bell Internet (PBI) as my Internet service provider (ISP) for three main reasons:
* Rather than giving PBI my credit card number and having the charges automatically appear on my Visa bill each month, they would bill me on my phone bill. I had heard that too often it was difficult to stop automatic credit card charges once they started.
* PBI was part of Pacific Tel
Re:AT&T Does Not Know Telecommunications (Score:2)
I've been with AT&T since ISDN was their only option for "high speed" Internet. Their support, while not always quite as competent at tier-1 as I would hope, has always been conscientious. I even talked to Scott Adams (of "Dilbert" fame) once as a Tier-2 support tech.
So I still have 30mb-up/6mb-down AT&T FTTN for a busy, multi-user home network.
AT&T sucks less.