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Android

Android Beats iOS In Smartphone Loyalty, Study Finds 145

Android users don't appear to be switching to the iPhone like they used to. According to a new study from Consumer Intelligence Research Partners (CIRP), Android users have higher loyalty than iOS users do. "The research firm found that Android brand loyalty has been remaining steadily high since early 2016, and remains at the highest levels ever seen," reports TechCrunch. From the report: Today, Android has a 91 percent loyalty rate, compared with 86 percent for iOS, measured as the percentage of U.S. customers who stayed with their operating system when they upgraded their phone in 2017. From January 2016 through December 2017, Android loyalty ranged from 89 to 91 percent (ending at 91 percent), while iOS loyalty was several percentage points lower, ranging from 85 to 88 percent. Explains Mike Levin, partner and co-founder of CIRP, users have pretty much settled on their brand of choice at this point. "With only two mobile operating systems at this point, it appears users now pick one, learn it, invest in apps and storage, and stick with it. Now, Apple and Google need to figure out how to sell products and services to these loyal customer bases," he said. It's worth noting that Android hasn't always led in user loyalty as it does now. CIRP has been tracking these metrics for years, and things used to be the other way around.
Security

Documents Prove Local Cops Have Bought Cheap iPhone Cracking Tech (vice.com) 101

GrayShift is a new company that promises to unlock even iPhones running the latest version of iOS for a relatively cheap price. From a report: In a sign of how hacking technology often trickles down from more well-funded federal agencies to local bodies, at least one regional police department has already signed up for GrayShift's services, according to documents and emails obtained by Motherboard. As Forbes reported on Monday, GrayShift is an American company which appears to be run by an ex-Apple security engineer and others who have long held contracts with intelligence agencies. In its marketing materials, GrayShift offers a tool called GrayKey, an offline version of which costs $30,000 and comes with an unlimited number of uses. For $15,000, customers can instead buy the online version, which grants 300 iPhones unlocks.

This is what the Indiana State Police bought, judging by a purchase order obtained by Motherboard. The document, dated February 21, is for one GrayKey unit costing $500, and a "GrayKey annual license -- online -- 300 uses," for $14,500. The order, and an accompanying request for quotation, indicate the unlocking service was intended for Indiana State Police's cybercrime department. A quotation document emblazoned with GrayShift's logo shows the company gave Indiana State Police a $500 dollar discount for their first year of the service. Importantly, according to the marketing material cited by Forbes, GrayKey can unlock iPhones running modern versions of Apple's mobile operating system, such as iOS 10 and 11, as well as the most up to date Apple hardware, like the iPhone 8 and X.

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