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Privacy

Cops Can Force Suspect To Unlock Phone With Thumbprint, US Court Rules (arstechnica.com) 92

An anonymous reader quotes a report from Ars Technica: The US Constitution's Fifth Amendment protection against self-incrimination does not prohibit police officers from forcing a suspect to unlock a phone with a thumbprint scan, a federal appeals court ruled yesterday. The ruling does not apply to all cases in which biometrics are used to unlock an electronic device but is a significant decision in an unsettled area of the law. The US Court of Appeals for the 9th Circuit had to grapple with the question of "whether the compelled use of Payne's thumb to unlock his phone was testimonial," the ruling (PDF) in United States v. Jeremy Travis Payne said. "To date, neither the Supreme Court nor any of our sister circuits have addressed whether the compelled use of a biometric to unlock an electronic device is testimonial."

A three-judge panel at the 9th Circuit ruled unanimously against Payne, affirming a US District Court's denial of Payne's motion to suppress evidence. Payne was a California parolee who was arrested by California Highway Patrol (CHP) after a 2021 traffic stop and charged with possession with intent to distribute fentanyl, fluorofentanyl, and cocaine. There was a dispute in District Court over whether a CHP officer "forcibly used Payne's thumb to unlock the phone." But for the purposes of Payne's appeal, the government "accepted the defendant's version of the facts, i.e., 'that defendant's thumbprint was compelled.'" Payne's Fifth Amendment claim "rests entirely on whether the use of his thumb implicitly related certain facts to officers such that he can avail himself of the privilege against self-incrimination," the ruling said. Judges rejected his claim, holding "that the compelled use of Payne's thumb to unlock his phone (which he had already identified for the officers) required no cognitive exertion, placing it firmly in the same category as a blood draw or fingerprint taken at booking." "When Officer Coddington used Payne's thumb to unlock his phone -- which he could have accomplished even if Payne had been unconscious -- he did not intrude on the contents of Payne's mind," the court also said.

IOS

AltStore PAL Alternative App Marketplace Launches On iPhone In EU (macrumors.com) 11

AltStore PAL has become one of the first alternative app marketplaces to launch in the European Union. Developed by Riley Testut, AltStore PAL is marketed as an open-source project designed to distribute apps from independent developers. MacRumors reports: At launch, it features two apps, including Testut's Delta game emulator and clipboard manager app Clip. Delta is also being simultaneously released in the App Store outside of the European Union, but it looks like EU customers will need to download it from AltStore. Testut says that once AltStore PAL is "running smoothly," third-party app developers will be able to submit their apps for distribution outside of the App Store. The app marketplace is designed to be decentralized with no directory, so developers will need to self-promote their apps and direct users to their websites to install an app through AltStore.

Distributing apps through AltStore is free of charge, but it is worth noting that apps that see more than one million first annual installs will need to pay Apple an 0.50 euro Core Technology Fee. App marketplaces have to pay the fee for every install with no free allowance, so AltStore is charged 0.50 euros each time it is installed. To afford the fee, Testut is charging 1.50 euros per year for AltStore PAL access. Testut has been working on AltStore PAL since Apple announced plans to support alternative app marketplaces in iOS 17.4. It is open to all apps, but Testut says that it makes the most sense for "smaller, indie apps that otherwise couldn't exist due to App Store rules." AltStore PAL is equipped with Patreon integration to allow developers to monetize their apps. Developers can offer their apps to just their patrons, and this method of distribution also allows for a sub-1 million cap on those who can subscribe to use an app.

Cellphones

SEC Targets Its Own Staff's Texting, Nixes WhatsApp On Work Phones (yahoo.com) 15

The SEC has blocked third-party messaging apps and texts from employees' work phones, "bringing its own practices closer to the standards it's enforcing for the industry," reports Bloomberg. From the report: The SEC's decision to block disappearing-messaging apps will help improve record-keeping and address potential security vulnerabilities at the agency, which saw one of its social-media accounts compromised earlier this year. It follows about $3 billion in fines imposed on financial firms to settle allegations that they failed to keep adequate records of work-related communications on mobile devices and apps such as Signal and Meta's WhatsApp.

The scrutiny prompted Wall Street to overhaul how employees communicate on business matters using mobile phones. Meanwhile, the SEC took a hard look at policies covering its own staff's communications on agency-issued phones. The agency has restricted access to third-party messaging applications, as well as SMS (short message service) and iMessage texts "to lower risk that our systems could be compromised and to enhance recordkeeping," an SEC spokeswoman said in an emailed statement. The process of blocking the apps began in September and has continued over the past several months, she added.

Youtube

YouTube's Ad Blocker Crackdown Now Includes Third-Party Apps (theverge.com) 204

YouTube has updated its policies to no longer allow "third-party apps to turn off ads." The Verge reports: This appears to target mobile ad blockers like AdGuard, which lets you open YouTube within the ad blocking app, where you'll get to view videos interruption-free. "We only allow third-party apps to use our API when they follow our API Services Terms of Service," YouTube says. "When we find an app that violates these terms, we will take appropriate action to protect our platform, creators, and viewers." To get around this, YouTube once again suggests signing up for the ad-free YouTube Premium.
Iphone

Apple Alerts Users in 92 Nations To Mercenary Spyware Attacks (techcrunch.com) 16

Apple sent threat notifications to iPhone users in 92 countries on Wednesday, warning them that may have been targeted by mercenary spyware attacks. From a report: The company said it sent the alerts to individuals in 92 nations at 12pm Pacific Time Wednesday. The notification, which TechCrunch has seen, did not disclose the attackers' identities or the countries where users received notifications.

"Apple detected that you are being targeted by a mercenary spyware attack that is trying to remotely compromise the iPhone associated with your Apple ID -xxx-," it wrote in the warning to affected customers. "This attack is likely targeting you specifically because of who you are or what you do. Although it's never possible to achieve absolute certainty when detecting such attacks, Apple has high confidence in this warning -- please take it seriously," Apple added in the text.

United Kingdom

UK Considers Banning Smartphone Sales To Children Under 16 (theguardian.com) 108

An anonymous reader quotes a report from The Guardian: Ministers are considering banning the sale of smartphones to children under the age of 16 after a number of polls have shown significant public support for such a curb. The government issued guidance on the use of mobile phones in English schools two months ago, but other curbs are said to have been considered to better protect children after a number of campaigns. [...] A March survey by Parentkind, of 2,496 parents of school-age children in England, found 58% of parents believe the government should ban smartphones for under-16s. It also found more than four in five parents said they felt smartphones were "harmful" to children and young people.

Another survey by More in Common revealed 64% of people thought that a ban on selling smartphones to under-16s would be a good idea, compared with 20% who said it was a bad idea. The curb was even popular among 2019 Tory voters, according to the thinktank, which found 72% backed a ban, as did 61% of Labour voters. But the thought of another ban has left some Conservatives uneasy. One Tory government source described the idea as "out of touch," noting: "It's not the government's role to step in and microparent; we're meant to make parents more aware of the powers they have like restrictions on websites, apps and even the use of parental control apps." They said only in extreme cases could the government "parent better than actual parents and guardians."

Cellphones

Feds Finally Decide To Do Something About Years-Old SS7 Spy Holes In Phone Networks 32

Jessica Lyons reports via The Register: The FCC appears to finally be stepping up efforts to secure decades-old flaws in American telephone networks that are allegedly being used by foreign governments and surveillance outfits to remotely spy on and monitor wireless devices. At issue are the Signaling System Number 7 (SS7) and Diameter protocols, which are used by fixed and mobile network operators to enable interconnection between networks. They are part of the glue that holds today's telecommunications together. According to the US watchdog and some lawmakers, both protocols include security weaknesses that leave folks vulnerable to unwanted snooping. SS7's problems have been known about for years and years, as far back as at least 2008, and we wrote about them in 2010 and 2014, for instance. Little has been done to address these exploitable shortcomings.

SS7, which was developed in the mid-1970s, can be potentially abused to track people's phones' locations; redirect calls and text messages so that info can be intercepted; and spy on users. The Diameter protocol was developed in the late-1990s and includes support for network access and IP mobility in local and roaming calls and messages. It does not, however, encrypt originating IP addresses during transport, which makes it easier for miscreants to carry out network spoofing attacks. "As coverage expands, and more networks and participants are introduced, the opportunity for a bad actor to exploit SS7 and Diameter has increased," according to the FCC [PDF].

On March 27 the commission asked telecommunications providers to weigh in and detail what they are doing to prevent SS7 and Diameter vulnerabilities from being misused to track consumers' locations. The FCC has also asked carriers to detail any exploits of the protocols since 2018. The regulator wants to know the date(s) of the incident(s), what happened, which vulnerabilities were exploited and with which techniques, where the location tracking occurred, and -- if known -- the attacker's identity. This time frame is significant because in 2018, the Communications Security, Reliability, and Interoperability Council (CSRIC), a federal advisory committee to the FCC, issued several security best practices to prevent network intrusions and unauthorized location tracking. Interested parties have until April 26 to submit comments, and then the FCC has a month to respond.
The Internet

Researchers Unlock Fiber Optic Connection 1.2 Million Times Faster Than Broadband (popsci.com) 49

An anonymous reader quotes a report from Popular Science: In the average American house, any download rate above roughly 242 Mbs is considered a solidly speedy broadband internet connection. That's pretty decent, but across the Atlantic, researchers at UK's Aston University recently managed to coax about 1.2 million times that rate using a single fiber optic cable -- a new record for specific wavelength bands. As spotted earlier today by Gizmodo, the international team achieved a data transfer rate of 301 terabits, or 301,000,000 megabits per second by accessing new wavelength bands normally unreachable in existing optical fibers -- the tiny, hollow glass strands that carry data through beams of light. According to Aston University's recent profile, you can think of these different wavelength bands as different colors of light shooting through a (largely) standard cable.

Commercially available fiber cabling utilizes what are known as C- and L-bands to transmit data. By constructing a device called an optical processor, however, researchers could access the never-before-used E- and S-bands. "Over the last few years Aston University has been developing optical amplifiers that operate in the E-band, which sits adjacent to the C-band in the electromagnetic spectrum but is about three times wider," Ian Phillips, the optical processor's creator, said in a statement. "Before the development of our device, no one had been able to properly emulate the E-band channels in a controlled way." But in terms of new tech, the processor was basically it for the team's experiment. "Broadly speaking, data was sent via an optical fiber like a home or office internet connection," Phillips added. What's particularly impressive and promising about the team's achievement is that they didn't need new, high-tech fiber optic lines to reach such blindingly fast speeds. Most existing optical cables have always technically been capable of reaching E- and S-bands, but lacked the equipment infrastructure to do so. With further refinement and scaling, internet providers could ramp up standard speeds without overhauling current fiber optic infrastructures.

Wireless Networking

'Smart Devices Are Turning Out To Be a Poor Investment' (androidpolice.com) 155

An anonymous reader quotes a report from Android Police, written by Dhruv Bhutani: As someone who is an early adopter of all things smart and has invested a significant amount of money in building a fancy smart home, it saddens me to say that I feel cheated by the thousands of dollars I've spent on smart devices. And it's not a one-off. Amazon's recent move to block off local ADB connections on Fire TV devices is the latest example in a long line of grievances. A brand busy wrestling away control from the consumer after they've bought the product, the software update gimps a feature that has been present on the hardware ever since it launched back in 2014. ADB-based commands let users take deep control of the hardware, and in the case of the Fire TV hardware, it can drastically improve the user experience. [...] A few years ago, I decided to invest in the NVIDIA Shield. The premium streamer was marketed as a utopia for streaming online and offline sources with the ability to plug in hard drives, connect to NAS drives, and more. At launch, it did precisely that while presenting a beautiful, clean interface that was a joy to interact with. However, subsequent updates have converted what was otherwise a clean and elegant solution to an ad-infested overlay that I zoom past to jump into my streaming app of choice. This problem isn't restricted to just the Shield. Even my Google TV running Chromecast has a home screen that's more of an advertising space for Google than an easy way to get to my content.

But why stop at streaming boxes? Google's Nest Hubs are equal victims of feature deterioration. I've spent hundreds of dollars on Nest Hubs and outfitted them in most of my rooms and washrooms. However, Google's consistent degradation of the user experience means I use these speakers for little more than casting music from the Spotify app. The voice recognition barely works on the best of days, and when it does, the answers tend to be wildly inconsistent. It wasn't always the case. In fact, at launch, Google's Nest speakers were some of the best smart home interfaces you could buy. You'd imagine that the experience would only improve from there. That's decidedly not the case. I had high hopes that the Fuchsia update would fix the broken command detection, but that's also not the case. And good luck to you if you decided to invest in Google Assistant-compatible displays. Google's announcement that it would no longer issue software or security updates to third-party displays like the excellent Lenovo Smart Display, right after killing the built-in web browser, is pretty wild. It boggles my mind that a company can get away with such behavior.

Now imagine the plight of Nest Secure owners. A home security system isn't something one expects to switch out for many many years. And yet, Google decided to kill the Nest Secure home monitoring solution merely three years after launching the product range. While I made an initial investment in the Nest ecosystem, I've since switched over to a completely local solution that is entirely under my control, stores data locally, and won't be going out of action because of bad decision-making by another company.
"It's clear to me that smart home devices, as they stand, are proving to be very poor investments for consumers," Bhutani writes in closing. "Suffice it to say that I've paused any future investments in smart devices, and I'll be taking a long and hard look at a company's treatment of its current portfolio before splurging out more cash. I'd recommend you do the same."
Cellphones

Major Mobile NFT Shooter Game 'MadWorld' Uses Linux Foundation Subsidiary's Game Engine (linuxfoundation.org) 29

A Linux Foundation subsidiary has developed a free and open-source 3D game engine distributed under the Apache license. And last week the Open 3D Foundation announced "a big step forward, showcasing the power of open-source technologies in giving gamers around the globe unforgettable gaming experiences."

"We are proud to unveil MadWorld as the first mobile title powered by O3DE," said Joe Bryant, Executive Director of the Open 3D Foundation, "demonstrating the large potential of open-source technologies in game development."

And then this week Los Angeles Business Journal reported that El Segundo-based gaming studio Carbonated Inc. "has raised $11 million of series A funding to finance the development and release of its debut game title... Prior to its most recent round, Carbonated closed an $8.5 million seed funding round in 2020, which also included participation from Andreessen and Bitkraft." Since its founding [in 2015], the company has been focusing on research and development for its upcoming first title, called "MadWorld." The third-person, multiplayer shooter game is set in a post-apocalyptic world and features both player-versus-player and player-versus-environment features. Players of the game will battle for land control in a dystopian setting. Using a combination of open-source mapping tools and Carbonated's proprietary custom operations technology, called Carbyne, the game's world is designed around real-life cities and locations. Players are initially dropped into the game's version of their own real-time location.

The game allows players to optionally engage using blockchain technology with a digital asset-ownership layer powered by a blockchain network called XPLA.

Earlier this month Madworld "opened up for Early Access registration," reports the egamers web site, arguing that the game "is set to redefine the gaming landscape and will make its public debut later this year." After a catastrophic event named "The Collapse," MadWorld takes place in a desolate Earth where players engage in a battle for survival, highlighting the game's unique setting and immersive experience. The game's world is intricately designed with 250,000 land plots mapped out on a hexagonal grid, each presenting unique resources and strategic benefits. This innovative approach to game design enhances the gameplay experience and introduces a new layer of strategy and competition.

MadWorld's gameplay is centered around integrating Web3 technologies, which allows for the ownership, enhancement, and trading of tokenized representations of real-world locations. This feature encourages players to create clans and work together or compete for essential resources that are spread across the vast game world. Clans can acquire these resources by paying tributes to NFT landowners using "Rounds," the in-game currency. This mechanism not only fosters a sense of community and teamwork but also creates unique economic opportunities within the game by blending traditional gaming elements with the emerging field of digital assets.

"With its use of O3DE, Carbonated can enhance the game's visual fidelity, performance, and scalability," according to the Linux Foundation's announcement, "in order to deliver a fast-paced adventure on mobile platforms." O3DE is an open-source game engine developed by a collaborative community of industry experts. It includes state-of-the-art rendering capabilities, dynamic lighting, and realistic physics simulation. These features have enabled Carbonated to build realistic dystopian environments and create action-packed gameplay in MadWorld.
According to its official site, MadWorld "is set to be released to the public sometime in 2024 and is currently being tested on iOS and Android operating systems."

Carbonated's CEO Travis Boatman made this prediction to the site Decrypt. "We think mobile is where the breakout will happen for Web3."
Cellphones

America's DHS Is Expected to Stop Buying Access to Your Phone Movements (notus.org) 49

America's Department of Homeland Security "is expected to stop buying access to data showing the movement of phones," reports the U.S. news site NOTUS.

They call the purchasers "a controversial practice that has allowed it to warrantlessly track hundreds of millions of people for years." Since 2018, agencies within the department — including Immigration and Customs Enforcement, U.S. Customs and Border Protection and the U.S. Secret Service — have been buying access to commercially available data that revealed the movement patterns of devices, many inside the United States. Commercially available phone data can be bought and searched without judicial oversight.

Three people familiar with the matter said the Department of Homeland Security isn't expected to buy access to more of this data, nor will the agency make any additional funding available to buy access to this data. The agency "paused" this practice after a 2023 DHS watchdog report [which had recommended they draw up better privacy controls and policies]. However, the department instead appears to be winding down the use of the data...

"The information that is available commercially would kind of knock your socks off," said former top CIA official Michael Morell on a podcast last year. "If we collected it using traditional intelligence methods, it would be top-secret sensitive. And you wouldn't put it in a database, you'd keep it in a safe...." DHS' internal watchdog opened an investigation after a bipartisan outcry from lawmakers and civil society groups about warrantless tracking...

"Meanwhile, U.S. spy agencies are fighting to preserve the same capability as part of the renewal of surveillance authorities," the article adds.

"A bipartisan coalition of lawmakers, led by Democratic Sen. Ron Wyden in the Senate and Republican Rep. Warren Davidson in the House, is pushing to ban U.S. government agencies from buying data on Americans."
The Courts

Apple Sues Former Employee For Leaking Journal App, Vision Pro Details (macrumors.com) 47

Apple has sued its former employee Andrew Aude for leaking information about more than a half-dozen Apple products and policies, including its then-unannounced Journal app and Vision Pro headset, product development policies, strategies for regulatory compliance, employee headcounts, and more. MacRumors reports: Aude joined Apple as an iOS software engineer in 2016, shortly after graduating college. He worked on optimizing battery performance, making him "privy to information regarding dozens of Apple's most sensitive projects," according to the complaint. In April 2023, for example, Apple alleges that Aude leaked a list of finalized features for the iPhone's Journal app to a journalist at The Wall Street Journal on a phone call. That same month, The Wall Street Journal's Aaron Tilley published a report titled "Apple Plans iPhone Journaling App in Expansion of Health Initiatives."

Using the encrypted messaging app Signal, Aude is said to have sent "over 1,400" messages to the same journalist, who Aude referred to as "Homeboy." He is also accused of sending "over 10,000 text messages" to another journalist at the website The Information, and he allegedly traveled "across the continent" to meet with her. Other leaks relate to the Vision Pro and other hardware: "As another example, an October 2020 screenshot on Mr. Aude's Apple-issued work iPhone shows that he disclosed Apple's development of products within the spatial computing space to a non-Apple employee. Mr. Aude made this disclosure even though Apple's development efforts were confidential and not known to the public. Over the following months, Mr. Aude disclosed additional Apple confidential information -- including information concerning unannounced products, and hardware information."

Apple believes that Aude's actions were "extensive and purposeful," with Aude allegedly admitting that he leaked information so he could "kill" products and features with which he took issue. The company alleges that his wrongful disclosures resulted in at least five news articles discussing the company's confidential and proprietary information. Apple says these public revelations impeded its ability to "surprise and delight" with its latest products. Apple said it learned of Aude's wrongful disclosures in late 2023, and the company fired him for his alleged misconduct in December of that year. [...] Apple is seeking both compensatory and punitive damages in an amount to be determined at trial, and it is also seeking other legal remedies.
The full complaint can be read here (PDF).
Cellphones

Social Psychologist Urges 'End the Phone-Based Childhood Now' (msn.com) 203

"The environment in which kids grow up today is hostile to human development," argues Jonathan Haidt, a social psychologist and business school ethics professor, saying that since the early 2010s, "something went suddenly and horribly wrong for adolescents."

The Atlantic recently published an excerpt from his book The Anxious Generation: How the Great Rewiring of Childhood Is Causing an Epidemic of Mental Illness.: By a variety of measures and in a variety of countries, the members of Generation Z (born in and after 1996) are suffering from anxiety, depression, self-harm, and related disorders at levels higher than any other generation for which we have data... I think the answer can be stated simply, although the underlying psychology is complex: Those were the years when adolescents in rich countries traded in their flip phones for smartphones and moved much more of their social lives online — particularly onto social-media platforms designed for virality and addiction. Once young people began carrying the entire internet in their pockets, available to them day and night, it altered their daily experiences and developmental pathways across the board. Friendship, dating, sexuality, exercise, sleep, academics, politics, family dynamics, identity — all were affected...

There's an important backstory, beginning as long ago as the 1980s, when we started systematically depriving children and adolescents of freedom, unsupervised play, responsibility, and opportunities for risk taking, all of which promote competence, maturity, and mental health. But the change in childhood accelerated in the early 2010s, when an already independence-deprived generation was lured into a new virtual universe that seemed safe to parents but in fact is more dangerous, in many respects, than the physical world. My claim is that the new phone-based childhood that took shape roughly 12 years ago is making young people sick and blocking their progress to flourishing in adulthood. We need a dramatic cultural correction, and we need it now...

A simple way to understand the differences between Gen Z and previous generations is that people born in and after 1996 have internal thermostats that were shifted toward defend mode. This is why life on college campuses changed so suddenly when Gen Z arrived, beginning around 2014. Students began requesting "safe spaces" and trigger warnings. They were highly sensitive to "microaggressions" and sometimes claimed that words were "violence." These trends mystified those of us in older generations at the time, but in hindsight, it all makes sense. Gen Z students found words, ideas, and ambiguous social encounters more threatening than had previous generations of students because we had fundamentally altered their psychological development.

The article argues educational scores also began dropping around 2012, while citing estimates that America's average teenager spends seven to nine hours a day on screen-based activities. "Everything else in an adolescent's day must get squeezed down or eliminated entirely to make room for the vast amount of content that is consumed... The main reason why the phone-based childhood is so harmful is because it pushes aside everything else." (For example, there's "the collapse of time spent interacting with other people face-to-face.")

The article warns of fragmented attention, disrupted learning, social withdrawal, and "the decay of wisdom and the loss of meaning." ("This rerouting of enculturating content has created a generation that is largely cut off from older generations and, to some extent, from the accumulated wisdom of humankind, including knowledge about how to live a flourishing life.") Its proposed solution?
  • No smartphones before high school
  • No social media before 16
  • Phoneâfree schools
  • More independence, free play, and responsibility in the real world

"We didn't know what we were doing in the early 2010s. Now we do. It's time to end the phone-based childhood."

Thanks to long-time Slashdot reader schwit1 and sinij for sharing the article.


Wireless Networking

SpaceX Gets E-Band Radio Waves To Boost Starlink Broadband (spacenews.com) 26

Jason Rainbow reports via SpaceNews: SpaceX has secured conditional approval to use extremely high-frequency E-band radio waves to improve the capacity of its low Earth orbit Starlink broadband constellation. The Federal Communications Commission said March 8 it is allowing SpaceX to use E-band frequencies between second-generation Starlink satellites and gateways on the ground, alongside already approved spectrum in the Ka and Ku bands. Specifically, SpaceX is now also permitted to communicate between 71 and 76 gigahertz from space to Earth, and 81-86 GHz Earth-to-space, using the up to 7,500 Gen2 satellites SpaceX is allowed to deploy.

SpaceX has plans for 30,000 Gen2 satellites, on top of the 4,400 Gen1 satellites already authorized by the FCC. However, the FCC deferred action in December 2022 on whether to allow SpaceX to deploy the other three-quarters of its Gen2 constellation, which includes spacecraft closer to Earth to improve broadband speeds. The regulator also deferred action at the time on SpaceX's plans to use E-band frequencies, citing a need to first establish ground rules for using them in space. In a March 8 regulatory filing, the FCC said it found "SpaceX's proposed operations in the E-band present no new or increased frequency conflicts with other satellite operations." But the order comes with multiple conditions, including potentially forcing SpaceX to modify operations if another satellite operator also seeks to use the radio waves.

Wireless Networking

Google's Newest Office Has AI Designers Toiling In a Wi-Fi Desert (reuters.com) 85

Google's swanky new office building located on the Alphabet's Mountain View, California headquarters has been "plagued for months by inoperable, or, at best, spotty Wi-Fi," reports Reuters citing six people familiar with the matter. "Its recliner-laden collaborative workspaces do not work well for teams carting around laptops, since workers must plug into ethernet cables at their desks to get consistent internet service. Some make do by using their phones as hotspots." From the report: The company promoted the new building and surrounding campus in a 229-page glossy book highlighting its cutting-edge features, such as "Googley interiors" and "an environment where everyone has the tools they need to be successful."

But, a Google spokeswoman acknowledged, "we've had Wi-Fi connectivity issues in Bay View." She said Google "made several improvements to address the issue," and the company hoped to have a fix in coming weeks. According to one AI engineer assigned to the building, which also houses members of the advertising team, the wonky Wi-Fi has been no help for Google pushing a three day per week return-to-office mandate. "You'd think the world's leading internet company would have worked this out," he said.

Managers have encouraged workers to stroll outside or sit at the adjoining cafe where the Wi-Fi signal is stronger. Some were issued new laptops recently with more powerful Wi-Fi chips. Google has not publicly disclosed the reasons for the Wi-Fi problems, but workers say the 600,000-square-foot building's swooping, wave-like rooftop swallows broadband like the Bermuda Triangle.

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