Become a fan of Slashdot on Facebook


Forgot your password?

Submission + - Verizon makes customer service a firing offense (

Presto Vivace writes: "Verizon To Reprimand, Fire Employees Who Try To Save Customers Money

Internal Verizon memos reveal that the wireless ogre is eager to reprimand or fire customer service representatives who proactively recommend blocking access to the company's overpriced data services. The company is also going to be stingier about issuing back credits to customers who spot unnecessary and unwanted services littering their monthly bills.


This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

Verizon makes customer service a firing offense

Comments Filter:

Real Programs don't use shared text. Otherwise, how can they use functions for scratch space after they are finished calling them?