Verizon To Kill All Unlimited Data Plans

afabbro writes "Verizon mentioned in an investor conference that it will be eliminating unlimited data plans, even for those it grandfathered in. From the article: 'Speaking at the J.P Morgan Technology Media and Telecom conference today, Verizon Communications CFO Fran Shammo told investors that the company's 3G unlimited data plans that customers were allowed to hang onto last year when Verizon switched to a tiered offering will soon go away entirely. Instead, the company will migrate its existing and new 4G LTE customers to a new "data share plan." The company has yet to announce the details of this new plan, but it has said previously that the data share plan will be introduced in midsummer. The plan will allow people on the same family plan to share buckets of data each month, much like they share voice minutes and text messaging. It will also allow individuals to share data across different 4G LTE devices.'"

The first of the pack?

[dingo_kinznerhook]

How long before AT&T follows suit?

Rise of the discount carriers

[MrEricSir]

With the el-cheapo carriers heavily advertising their cut-rate plans, how long can AT&T and Verizon keep it up? Why would anyone pay $80/month when they can get the same service from another carrier for less than $50?

Unless the big boys start offering either better service or lower prices, how will they stay in business?

Re:Congratulations, Verizon

[imcdona]

The only downside to T-mobile is that they compress all images to save bandwidth.

Re:Rise of the discount carriers

[vlm]

I've been using a widget called "data counter widget" (creative, huh?) on my android phone and its very unusual to go over 20 megs per day, which is only 600 megs per month. Most of my traffic is wifi. Some map lookup, some fooling around in the web browser, the occasional evernote upload, some runkeeper uploads, some email checking, some geocache application lookups, that's about all I do that requires cell data and can't be done better over wifi. I do all my app updating and podcast downloading over wifi (dogcatcher has a simple checkbox to only download podcasts over wifi).

My guess is all this is being tooled up in preparation for some kind of "sql slammer" type of worm. Get everything ready to mail out the overage charges, then release the 10 gigs per hour worm and watch the profits roll in.

Who said anything about T-Mobile or Sprint?

[MrEricSir]

Those guys are just as expensive as AT&T and Verizon. I'm talking about discount carriers, like StraightTalk and Red.

Re:Congratulations, Verizon

[ichthus]

I was going to reply and tell you that you're mistaken. But, I decided to google it first, just to make sure before I made an ass of myself. Turns out, you're right [t-mobile.com]. I was not aware.

I tether often, and I don't notice this on pages loaded on the tethered PC. It must be a forced proxy they have set up in the stock browser?

Re:Congratulations, Verizon

[Anonymous Coward]

Isn't that two typical illegal clauses (termination fee, bounding a contract for only one party)? That's like saying, "if you sign this, you agree to pay an additional 20€ per month, and if we want to change it to an arbitrary amount we can void your contract and you can't get away from us".

you're wrong about everything you said

[Anonymous Coward]

http://www.droidforums.net/forum/android-roms/45504-updated-droid-rom-links-kernels-themes.html [droidforums.net] "but not touch the kernel" Wrong. "KERNELS: (please read developer's posts carefully on installation instructions, ROM compatibility, and notes) - ChevyNo1(see ROMS above for other kernels): http://www.droidforums.net/forum/chevyno1/32272-update-new-kernels-low-voltage-medium-voltage-3-25-2010-a.html [droidforums.net] - Bekit: http://dl.dropbox.com/u/1123576/Android/bekit_kernels/0.8/bekit_boot-links.html [dropbox.com] - P3Droid kernels: http://www.p3designs.info/kernels/ [p3designs.info] - P3Droid kernels for Koush ROM: http://www.mydroidworld.com/forums/p...ur-flavor.html [mydroidworld.com] - Team Chaos kernels: Kernels Thread - Jake's kernels: http://ninebysix.com/page.cfm/android-dev/droid-dev [ninebysix.com] - Dave12308's kernels: http://www.mydroidworld.com/forums/dave12308/ [mydroidworld.com]" You simply have no idea what the fuck you're talking about.

What's in it for the customer?

[SixDimensionalArray]

Ok, fine, you don't want us to have unlimited plans anymore.

If a customer has an unlimited plan (grandfathered in), and Verizon ceases offering it, what will they offer in return?

It sure would be nice if common practice was, when they take something away, they give you something in return.

What is the exchange? Lower rates/costs? Better network performance? Higher throughput?

Don't have anything to give after you take away "unlimited", Verizon? Then give the customer the reason you MUST do it. Prove to the customer that this is necessary, at the very least.

Show the customer a convincing, legitimate reason to stay, or they're going to wonder why you're simply "taking away from them".

Don't just take and take and take and take - that's what the customer doesn't like.

The customer is not stupid, but can easily be misinformed, and perception is everything.

Fight fire with fire.

[bratwiz]

The simple solution is for everybody to start calling Verizon to inquire about data plans, get support for anything and everything-- and even just to find out how your favorite verizon person is getting along. Call now. Call often. In fact, don't stop calling. Call, call call. Choke their lines, make it hurt. Plus, I'd bet that it'd be a great idea to check out all their wonderful offerings on their web sites-- all of them-- a lot. Check your bill. Twice. Make sure you read it right. In fact, have your wife / coworker / friend / friend's mom / neighbor-down-the-street / heck, all of 'em read it twice just to make sure you didn't miss anything. You might also want to call their sales line to find out about all their great offerings and add-ons. I'll bet they have a *ton* of cool stuff you could buy. But I know it's hard to decide right away. In fact, you might have to really get them to explain it carefully with plenty of detail in order to fully grasp the sheer awesomeness of their products. In fact, you might even have to think about it some and then call back and ask them to explain anything you didn't completely get the first time. You could also call them to tell them what a wonderful job you think they're doing. I'm sure they don't hear that anywhere near enough. You could really brighten up some verizon employee's day by calling them up just to tell them. And you know, all of the verizon employees do a terrific job and I'd be willing to bet they'd ALL enjoy hearing your opinion! Plus you should also call their bosses to congratulate them. And send emails-- lots of emails. Calling isn't the only way to let them know what a superb job you think they're doing.

You know, with all their loyal, friendly customers and fanatical fans-- they just couldn't bear the thought of taking away their unlimited Internet...

Re:Fight fire with fire.

[sohmc]

Many large corporations have moved from Customer Service to Customer Relations. The difference is that corporations are no longer interested in keeping customers happy. They only need customers to keep paying.

Verizon has a very large customer base. As long as they don't do something drastic, the majority of their customers will continue paying. They may have crappy customer service, but as long as people don't have problems, they will continue to pay.

I have no figures on the subject but I suspect that those with unlimited data plans may represent a smaller portion of their customer base...or at least a smaller profitable portion of their customer base. They may lose customers because of this, but they may be hedging that new customers may come to Verizon for it's coverage/speed/etc.