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After Complaints, AT&T Solidifies, Increases Data Limit 211

Posted by Soulskill
from the nice-try-with-the-math-trick dept.
New submitter rullywowr writes "After many users expressed anger, AT&T has moved the slowdown throttling bottleneck from 3GB of data to 5GB of data for users of 4G LTE smart phones. 'Previously, AT&T slowed speeds for subscribers who reached the top 5% of data users for that billing cycle and geographic location. Customers were outraged, arguing that the percentage method meant they had no way to know what the limit was — until AT&T informed them via text message that they were in danger of exceeding it.' AT&T still maintains the position that less than 5% of its users exceed the 3GB threshold each month."
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After Complaints, AT&T Solidifies, Increases Data Limit

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  • by MacGyver2210 (1053110) on Friday March 02, 2012 @12:13PM (#39220885)

    "Here at AT&T we have a long, rich history of screwing our customers. From the original days of our telephone monopoly, to our sub-standard yet overpriced DSL service and its associated lawsuits, we strive to charge you at least 10 times the value of the service you receive. This is our promise to you.

    It has come to our attention that a tiny fraction of our cellular data customers are using more than the rest, even though they are within the data amount we promised upon signing their contract. We simply cannot allow even the smallest portion of our clients to actually receive what they pay for, or have service at the level they expect. This would set a terribly hard-to-follow precedent of giving customers what they want and what they pay for. We simply cannot handle that.

    On this note, we have today decided to return to bill-per-hour internet access. Based on the 1997 AOL dial-up rate, we are now charging $3.67 per hour* for your cellular data bandwidth. We still consider this to be 'unlimited' as you are able to use as much data as you are willing to pay for. We thank your for your continued subservience, and your willingness to put up with us constantly screwing you. We truly believe you don't have any choice in carriers, so your resistance is futile."

    *Any time over one second is billed as a full hour. No prorating or refunds allowed. An additional 30 pages of terms and conditions that none of you will read also apply.

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