Verizon Backtracks On $2 Convenience Fee

Velcroman1 writes with a followup to yesterday's news that Verizon would be implementing a $2 'convenience fee' for certain online and phone-based bill payments. In addition to dealing with outrage from customers, Verizon also felt resistance from the Federal Communications Commission, who decided they would investigate the matter. Today, in a brief press release, Verizon announced that they've canceled their plans for the new fee in response to customer feedback.

Don't you love asshats

[Anonymous Coward]

That charge you for the privilege of paying your damn bill! GAHHHH!!!!!

great

[larry bagina]

I have not canceled my offer for them to lick my asshole.

Re:Don't you love asshats

[speculatrix]

Dear Verizon,
From 1st January I will be charging you for $2 for reading the bills you send me and making the payments on time, this is a convenience fee to you as it means you will not have to chase me for late payment.

I am also charging you a fee of $10 for writing this letter to inform you of the change. If you wish to call me and discuss it, I will charge $50 per hour for the discussion, or $30 for reading any letters you send and replying to them.

love
a customer