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Blackberry Network News

RIM Offers Free Apps Following Outage 122

wiredmikey writes "Following a series of outages last week that affected BlackBerry users around the word over a three day period, RIM has come forward with its plans to "make good" on the incidents that frustrated millions of users who bashed the mobile technology provider. Research In Motion today said it would offer a selection of premium apps worth more than US $100 free of charge to subscribers as 'an expression of appreciation for their patience during the recent service disruptions.' The company also announced that its enterprise customers will also be offered one month of free Technical Support."
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RIM Offers Free Apps Following Outage

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  • Bye bye, RIM (Score:5, Interesting)

    by Scutter ( 18425 ) on Monday October 17, 2011 @10:55AM (#37739186) Journal

    This is the second major outage RIM has experienced while my company has used their phones. Unfortunately for them, this one came right in the middle of my company's evaluation period for new phones company-wde and it just sealed their fate. RIM's going bye-bye.

  • Why bother? (Score:2, Interesting)

    by dammy ( 131759 ) on Monday October 17, 2011 @11:12AM (#37739388)

    As a BB owner, why bother at all? Either they have the person hooked on a corp account, hooked on BBM, or waiting to get off a contract to buy a iPhone or Droid. BB will not be my next phone.

  • by Anonymous Coward on Monday October 17, 2011 @11:12AM (#37739394)

    vlingo (Blackberry's version of Siri)

    NO! For Pete's sake, man... don't fall for the Apple marketing scheme where they make everybody compare every thing in the world to whatever they decided to buy up.

    Vlingo is not BB's version of Siri.

    Siri was the App Store's version of Vlingo. Until Apple bought it and pulled it from the store, thus making it unavailable for earlier iPhone versions.

  • by davidwr ( 791652 ) on Monday October 17, 2011 @11:13AM (#37739408) Homepage Journal

    Just asking.

  • by cormandy ( 513901 ) on Monday October 17, 2011 @11:22AM (#37739556)

    Loyal but pi**ed off Blackberry user here... I was impacted by the outage last week. Run a small consulting firm, no BES so I am reliant on Blackberry's infrastructure via my mobile telco. Listen here RIM, if I wanted apps I'd buy an iPhone. Any compensation for us business users? Blackberry's roots are with business users and the enterprise environment, which is why I have continued to suffer with the device as more flash products have been released by RIM's competitors. Last week's outage was such a serious blow to RIM as the back-end Blackberry infrastructure remains their only remaining advantage. The Blackberry Torch -- which I loath for many reasons -- is so gutless that it is barely usable for surfing the web let alone for running Apps. RIM has taken last week's disaster as an opportunity to market their no-doubt underutilized App store. Very disappointing RIM...

  • by pnewhook ( 788591 ) on Monday October 17, 2011 @12:33PM (#37740668)

    When apps on iOS, Android and even Windows Phone are way better than Blackberry apps and people begin to realise that these types of outages are not possible on those platforms

    Outages are not possible on these platforms because BB offers a service that these guys do not. During the outage my phone lost BBB service so I only had the phone, internet, SMS and email services. Basically everything every other smartphone can do.

    everything on a Blackberry, including internet usage, goes through continental proxies; not the case on Apple et. al. except for specialised services like iCloud and Gmail and such

    Nonsense. My phone was unaffected for internet and messaging. Only BB messaging service was affected.

    On top of that, this doesn't do anything for companies like mine that prohibit end-users from installing anything on our Blackberry phones for regulatory reasons.

    Ah - so you are upset that you cannot waste company time by playing Angry Birds...

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