FCC Probes Google and T-Mobile For Double-Whammy Fees 127
Julie188 writes "On Monday, the FCC asked Google, AT&T, Sprint, T-Mobile, and Verizon to explain how they tell their customers about early wireless contract termination fees. Notice that Google is the only handset retailer in the bunch. That's because if someone buys a Nexus One phone from Google with a two-year T-Mobile contract, and the user wants out of that contract, the user is expected to pay two early termination fees. One fee would be charged by Google and a second charged by T-Mobile."
Re:Silence has generally been the best policy (Score:3, Interesting)
For communications companies, they are awfully good at not telling you anything they don't want you to pay attention to.
Of course they are, they stick marketing professionals on the team that makes these to make sure you don't read it. From the fees being in super small print in some vaguely titled paragraph of the contract to the notices of changes to your account being on the back of the second to last page of your monthly bill it is all been carefully designed so that the vast majority of people never ever read it.
It is the same reason that when your credit card changes terms you get a separate letter which looks like just some random piece of bulk junk mail, and if you do open it and read it, one of the the first things you see is "You don't have to do anything!" and the terms go into effect.
Re:Someone put a gun to my head and made me sign i (Score:4, Interesting)
Re:Fuck Google (Score:2, Interesting)