T-Mobile Backs Off Plan To Charge $1.50 For Paper Bills

netbuzz writes "Following a torrent of customer complaints, bad publicity and the threat of a class-action lawsuit, T-Mobile has abandoned a plan announced this summer to charge any customer wanting a paper bill $1.50 per month. While the news is being cheered by many T-Mobile customers, it's not going to be as popular with others who praised the extra fee as an environmentally sound inducement to reduce paper use."

torrent

[Haxzaw]

"Following a torrent of customer complaints" Is that torrent available on the Pirate Bay? I have been unable to find it anywhere.

Re:Paper, Accountability

[Alphanos]

... therefore [sic] stops me from hitting "view source"--changing my displayed bill from $125 to $25, saving the html, hitting print, and cutting them a check for $25?

Next week when they complain, I underpaid--I send them a copy of my perfectly legitimate bill for $25, and tell them that *they* have a computer error. Since I'm the only one with a paper trail, it's pretty much their error by definition. Every one of their backups says $125? Okay--but I'm still the only person with a legitimate paper trail...

Sorry--paper is out there for a reason.

Tip: To make sense out of the above comment, simply print it. Once printed on paper it's automatically true! Paper's pretty magical that way.