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FSF's "Defective By Design" Targets Apple Genius Bars

Posted by timothy on Sat Jul 26, 2008 03:42 PM
from the win-friends-and-influence-people dept.
mjasay writes "At OSCON this year, MySQL's Brian Aker made this bold statement: 'Microsoft is irrelevant ... We're more worried about Apple.' The Free Software Foundation appears to have caught the hint, and has turned its attention to all-things-Apple with a 'denial of service' attack on the Apple Genius Bars. The idea is to completely book all Genius Bars and then ask the 'geniuses,' over and over again, a few questions about Apple's proprietary ways (while, apparently, real customers with support issues are left to flounder). Lost in this anti-Apple fervor, however, is the Free Software Foundation's complete and conscious failure to protect the web. Richard Stallman has long felt that software that doesn't sit on his desktop doesn't affect his freedom, but isn't the opposite true? Why is the FSF focused on Apple when the bigger concern should be Google, Yahoo!, Amazon, and other web players, a point made by Tim O'Reilly recently at OSCON?" Defective by Design is just one of many FSF projects, remember; it hardly seems fair to say that the FSF has been ignoring the implications of software as a service.
+ -
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  • Mean-spirited? (Score:5, Insightful)

    by SultanCemil (722533) on Saturday July 26 2008, @03:44PM (#24350297)
    You know, this isn't cool - its just damn annoying to anyone who actually *needs* to use the genius bars. This will just cause the general public to hate the FSF.
  • by large segments of the population. Immature bullshit like this. You have a point, you can advertise it on your web site, but grow the fuck up. Doing shit like this will only turn people AWAY from your message.
  • by Daniel Dvorkin (106857) * on Saturday July 26 2008, @03:49PM (#24350333) Homepage Journal

    (1) Interfere with people who need tech support.

    (2) Piss off Apple customers and turn them away from F/OSS.

    (3) Absolutely no change in Apple policy.

    I'm glad to use F/OSS on my Mac, including a great deal of software produced under the FSF umbrella, and I have released software, developed on the Mac, under the GPL. The success of OS X has created a huge new market for those who develop on Unix-type systems. Braindead stunts like this really don't help.

    • by Blakey Rat (99501) on Saturday July 26 2008, @03:59PM (#24350445)

      No kidding. This reminds me when those Truth ad people who go to some quiet neighborhood with a megaphone and make loud obnoxious asses of themselves in the middle of the night. Because one of the houses, supposedly, was owned by someone who made money from tobacco. Michael Moore uses this tactic all the time, also-- you can't talk to the CEO of the company, just harass their receptionist and security guys. Great thinking, there.

    • by kithrup (778358) on Saturday July 26 2008, @04:14PM (#24350571)

      (3) Absolutely no change in Apple policy.

      I disagree -- it'll make it clearer to Apple executives that open source people are ungrateful jerks who should be ignored at least, and possibly actively campaigned against.

      I can find plenty of fault with Apple's open source policies... but they do have some, and they have made some pretty significant offerings. Yes, they could do more, and I'm sure there are plenty of Apple engineers who argue for that every day.

      And those arguments get a lot harder to make with stunts like this.

      • by LihTox (754597) on Saturday July 26 2008, @04:29PM (#24350725)

        does that mean that Apple customers will stop buying Apple? Good!
        If you're a Microsoft fanboy, then I have nothing to say to you.

        If you're a UNIX/Linux supporter, however, you need to realize how important Apple has been to you. By maintaining a just-large-enough marketshare during the past two decades, Apple has kept alive the idea in the general public that Windows isn't the only possible operating system, keeping the door openn for Linux. Every ad for MacOS is also an ad for "not Windows" and therefore an ad (in part) for Linux and Unix, an ad which the Linux/UNIX community can't afford to run by itself. Everytime a group of Apple fans force a company to support a second operating system in their organization, they make it easier for Linux users to force them to support three.

        Apple products aren't perfect, but they are good enough to hold off the behemoth, and that's been worth something.

  • Whatever (Score:5, Insightful)

    by hansoloaf (668609) <hansoloaf&yahoo,com> on Saturday July 26 2008, @03:49PM (#24350337)
    Whatever happened to the concept of freedom of choice? Some may not like Apple or Microsoft but to act in a manner that denies others freedom to choose the product they want does not make sense.

    I would go through the education route - educate people why buying from Apple/Microsoft is bad. Also would teach about the differences of open and proprietary software etc.
    Best way to deal with the proprietary companies is by the bottom line of the companies not interfering with individual rights.
  • Brilliant (Score:5, Insightful)

    by Nimey (114278) on Saturday July 26 2008, @03:50PM (#24350353) Homepage Journal

    Waste the time of large numbers of people who have nothing to do with making decisions for Apple, and also the time of those people who actually need help with their Apple equipment.

    That'll win hearts and minds for sure.

  • by John Allsup (987) on Saturday July 26 2008, @03:52PM (#24350369) Journal

    I'm appalled that the FSF could resort to such negative tactics.

    They need to be setting a good example if they are to have any chance of convincing people of the importance of free software. This just plays straight into the hands of those that wish to paint free software advocates as over-idealistic zealots with no concern for practicality -- the exact opposite of what a group like the FSF should be doing.

  • IRL trolls FTL (Score:5, Insightful)

    by snarfies (115214) on Saturday July 26 2008, @03:52PM (#24350371) Homepage

    While trolling online can be entertaining, trolling IRL sucks. The guys working at these places are probably just trying to get by in this world - they have nothing to do with Apple's corporate decisions. They don't need this kind of harassment. And while they don't need that kind of harassment, the other people who are locked out of actually getting, you know, actual legitimate support REALLY won't appreciate this move - if anything, it'll make them hate the FSF.

  • by Calibax (151875) * on Saturday July 26 2008, @03:53PM (#24350381)

    In the past I've supported the FSF. This is not what I expect from such an organization.

    Denial of Service attacks (of any kind) should not be perpetrated by honorable people. Does this have the general support of the FSF? What the hell do they think they are playing at?

  • by SteveM (11242) on Saturday July 26 2008, @03:54PM (#24350393)

    Want to make Apple irrelevant?

    It's fucking simple.

    Make something better. Something that users want to use more than Apple products.

    DOS attacks on genius bars is pretty infantile. And certainly won't endear the FSF to the people they are trying to reach.

    Maybe FSJ was right, they are freetards.

    SteveM

  • For the Nth time... (Score:5, Informative)

    by Space cowboy (13680) * on Saturday July 26 2008, @03:59PM (#24350441) Journal

    Apple does NOT [gornall.net] (repeat that, NOT [gornall.net]) prevent people from developing open-source applications. The FSF's rant was just that, an uninformed screed directed at a company that doesn't play ball with the FSF's politics.

    Proof: Read the first link. I downloaded some source from the 'net, I compiled it, I modified it and compiled it again, then I installed it on my phone and it works just fine.

    I had an email exchange with the author of the FSF's rant, and pointed out his errors. I think he and I still disagree, but to not even acknowledge the possibility that FOSS s/w is just fine and peachy on the iphone is intellectually dishonest. Not that that will stop the crazies from apple-hating... [sigh]

    Simon

    • by DeadChobi (740395) <DeadChobi@NoSpAm.gmail.com> on Saturday July 26 2008, @04:14PM (#24350577)

      Crap like this stunt are what make it difficult to have any kind of serious discussion of the merits and drawbacks of using open source software without being branded a Luinix Zealot. Seriously, if you're going to advocate freedom you should at least understand what the word means. It shouldn't mean that everyone is required to produce and use exclusively modifiable software. It should mean that everyone has the right to choose the best software for their intended outcome.

      For example, there are Linux distributions which don't carry any kind of closed-source or proprietary software in their package managers. I respond to that by choosing not to use those distributions. I don't campaign vehemently against them and ignore other possibilities. Right now I'm on Windows because it works for me and what I want to accomplish. The FSF sounds like an organization which would desperately like me to not be free to choose Windows. I tried Ubuntu, and it just wasn't my thing.

      Can these zealots at least acknowledge that it's possible for more than one opinion to exist in the world?

  • A link [defectivebydesign.org] that I got in my email, to the full text of what the FSF is doing here.

    From TFA:

    Because this is the only way to get the entertainment industry to agree to allow its content to be distributed as openly as it has with Apple, and because Apple wants to make sure it makes money.

    From the link:

    Jobs is the largest individual shareholder at Disney, and he could insist that its films be DRM-free.

    From TFA:

    As to the third question, no one cares where you go. Get over it.

    Anyone who believes this, where are you right now? Boxers or briefs? How long is your penis / how big are your tits?

    If you feel uncomfortable sharing these details with me, keep in mind, you at least have some idea [slashdot.org] who I am. You have no idea who's tracking you at Apple or AT&T.

    What's the recourse if this douche is wrong?

    The fourth question? It's not a question. At least put a question mark at the end to pretend.

    That's only because you didn't read the whole question. Again, from the FSF:

    If Jobs really wants to see open formats, why doesn't the iPhone play Ogg Vorbis, Ogg Theora video and FLAC?

    Anyone who says "because it would cost money" is a moron. All of these formats have free implementations -- in fact, as far as I know, all of them have free, patent-free, royalty-free, and MIT license at worst, which means if iTunes is at all pluggable, it should take one engineer maybe two hours to add support for them, if that.

    I think this is kind of an extreme action, and I can't really support it. But then, maybe extreme actions are exactly what's needed. (And maybe that's just Dark Knight rubbing off on me.)

  • by PocketPick (798123) on Saturday July 26 2008, @04:24PM (#24350677)

    Microsoft "irrelevant"? Those are odd words for a company that still maintains a 90% operating system market share, an equivalent market share percentage for office and productivity software, and what was (till a few weeks ago) the top selling current-gen video game console in the United States.

    And that's not counting Microsoft Exchange Server, SQL Server, their development platforms such as Visual Studio and a host of other profitable and well known product lines.

    I agree that some of their attempts at breaking into new markets (see Zune, Windows Mobile, Live) have been failures or mixed successes at best, but to regard MSFT as "irrelevant" because headlines about them are not plastering your favorite blogs seems to demonstrate a high disregard for the facts.

  • by 99BottlesOfBeerInMyF (813746) on Saturday July 26 2008, @04:34PM (#24350773)

    Seriously. I hereby challenge a representative of the FSF foundation to speak up and tell us if any of the money donated to them has gone to this 'project'. I've donated money to them in the past, but if they think trying to block Apple's customers from getting tech support is helping... well they can do it without my contributions from now on. I donate so that they can help out with lawsuits regarding consumer freedom, not so they can create frustration and suffering among people who just want somebody to diagnose a problem with their laptop.

    Congratulations guys. You'll be getting not a cent more from me until it is clear that the money won't be wasted on this kind of asshattery.

    • by mordenkhai (1167617) on Saturday July 26 2008, @03:52PM (#24350377)
      While I agree that the concept used here is very silly and could likely do more harm than good, I think perhaps the moniker of "borderline terrorism" is a bit overblown. Perhaps there needs to be a Godwin v2.0 with terrorism as the focal point.
        • by PopeRatzo (965947) * on Saturday July 26 2008, @04:21PM (#24350629) Homepage Journal

          "this is blatant harassment and possibly borderline terrorism."

          --You keep using that word. I do not think it means what you think it means.

          ---You quoted 8 words. Perhaps it would be more constructive to identify which word you are referring to.

          If you can't tell which word is being used improperly in the above sentence, then having it explained to you won't help.