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What The Banned iPhone Ad Should Really Look Like

Posted by samzenpus on Thu Nov 27, 2008 10:50 AM
from the truth-in-advertising dept.
Barence writes "To demonstrate just how misleading the latest (and now banned) iPhone television ad really is, PC Pro has recreated it using an iPhone 3G and a Wi-Fi connection — with laughable results. Apple was forced to pull the advert today after the Advertising Standards Authority (ASA) decided it exaggerated the speed of mobile browsing. 'In the 30-second clip the iPhone is shown loading a webpage, finding its current location in Google Maps, opening a PDF from an email and finally taking a phone call. The ASA concluded that the iPhone cannot do what was shown in the mere 29 seconds afforded in the advert, ruling that it was misleading.' Try it for yourself and you'll undoubtedly agree."
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  • by brejc8 (223089) * on Thursday November 27 2008, @10:50AM (#25909027) Homepage Journal

    Apple should really be slapped for repeatedly misrepresenting [brej.org] their products. I will buy a beer to anyone who can find a single photo of any of their products on the store website. Every single one has been hand generated usually with incorrect proportions.

    • by ergo98 (9391) on Thursday November 27 2008, @10:58AM (#25909113) Homepage Journal

      Apple should really be slapped for repeatedly misrepresenting [brej.org] their products

      Who doesn't? Went to Wendy's the other day and got a #2 combo because it looked pretty awesome on the order board. Got back to the office and opened it up to discover something pretty gross looking, a mash of squashed bun and grey meat. Yum. This isn't a rare case, and is pretty much the norm of advertising.

      Are you as awesome as your resume paints you to be?

      • Are you as awesome as your resume paints you to be?

        I'm even awesomer! I left off all the parts about how I can play drums, my massive Spawn toy collection, and my mad pepper-growing skillz.
      • by Idiomatick (976696) on Thursday November 27 2008, @11:15AM (#25909269)

        Uh their ad showed it to be 4x as good as it really is. If i went to wendys and got a 1/16th pounder i'd be pretty pissed. If on my resume I said I could build a bathroom to finished in 4hours they would likely be disappointed. Beyond that their speed was the WHOLE advertisement.

          • by denzacar (181829) on Thursday November 27 2008, @11:38AM (#25909473)

            I'm hardly defending Apple here, but I think "4x as good" is rather ridiculous.

            Quite right.

            It was 4.86 times faster, cooler and better. In the PC Pro video it looked like celebrities in one of those "with&without makeup" slideshows. [youtube.com]
            De-glamored and like just another mobile phone. Which nobody really needs.

            Not at all like something hand-sculpted from pieces of the true cross and philosopher's stone by (female) virgins gently rubbing their pelvises over the aforementioned imaginary artifacts.

          • by causality (777677) on Thursday November 27 2008, @11:52AM (#25909603)

            Don't start replies with Uh. It's combative and makes you look like a dink.

            Just to make sure I have this right, do you mean to imply that telling people how they should express themselves is not combative and does not make you look like a "dink"? Or is this more of an "it's okay when I do it" situation?

            Which is why it was an obvious exaggeration, which is pretty much the case for virtually all ads. I'd rather all ads were a lot more honest (in the case of fast food restaurants it should require random photos of randomly served dishes at regular intervals), but it seems a bit laughable to make such a big deal out of Apple.

            I think the only reason why Apple might appear exceptional is because they were required to pull the ads. Normally advertisers use various propaganda techniques to give a certain impression that may be true or false but they do it without actually making verifiably false statements. They might say "9 out of 10 dentists recommend brand X toothpaste!" instead of "9 out of 10 dentists recommend brand X toothpaste after we paid them a large amount of money!" even though both would be true and even though they only asked 10 individuals instead of doing anything remotely like a proper study of a representative sample.

            I very much like your idea about fast-food advertisements. I don't think the burgers in the ads are even edible most of the time (lots of plastic or other things you really wouldn't want to eat) although I regret that I don't have a source/reference handy. Advertising in general, or at least the way it is currently done, is something that I believe a more enlightened society would view as either a great evil or at least a corrupting influence. It's a happy smiling face on what is straight up manipulation and the power of its influence is often underestimated. If it were otherwise, then why the need to exaggerate, misrepresent, and selectively omit facts (not just talking about Apple)?

            Healthy people who can think for themselves don't need to be constantly told what to eat, what to drink, where to go, what to buy, for whom to vote, etc. They just need to know what their options are, which is a far simpler affair. To give what I hope isn't a bad analogy, it would be more like "client pull" and less like "server push". I consider obsolete or irrelevant any business model that would collapse if this were the norm, no matter how large or widespread it may be.

            • by FLEB (312391) on Thursday November 27 2008, @12:58PM (#25910037) Homepage Journal

              I think it's an evolutionary result, though. Industrial manufacturing introduced a glut of consumer goods to the world, and made it possible that multiple players could be in the same market trying to sell essentially the same thing, or at least the same thing with normally imperceptible differences. One company who advertises could take a market-share far disproportionate to the comparative advantage they have against a company with a similar product, but no advertising. Increased publicity ability gave the means, and anyone outside the competition really just can't compete.

          • by beelsebob (529313) on Thursday November 27 2008, @12:12PM (#25909739)

            Uh

            Don't start replies with Uh.

            Correct as you are, I can't help but giggle at the irony :P

          • by kestasjk (933987) * on Thursday November 27 2008, @02:51PM (#25910673) Homepage
            It's an ad about a $200+ phone, demonstrating how fast the phone is, but the performance displayed was beyond what the phone is physically capable of.

            I don't think the burger comparison is even worth pursuing; that was a $5 burger at a fast food outlet, and theoretically an employee who took the time to make a good one could have given you a burger that looked like the advertised one.

            It's more like if Dell advertised a laptop with hardware specs from 2 years ago and showed it playing Crysis at 40fps. When you got home and your frame rate was 10fps you wouldn't think "oh it's just an ad, I should have expected them to exaggerate the performance"
          • by Pieroxy (222434) on Thursday November 27 2008, @05:46PM (#25911585) Homepage

            Not even mentionning that the iPhone used is not an iPhone 3G but an iPhone Edge (CPU speed and other factors actually do matter in these tests) and that the demo starts with the iPhone turned off in the PCPro demo. And they don't zoom with double tap, they go to "big" websites, etc...

            I am not saying the Apple version was realistic, but hey, the PCPro one is just as biaised in the other direction.

      • by linuxwrangler (582055) on Thursday November 27 2008, @11:27AM (#25909371)

        It is the norm. It should not be.

        I believe that the standard should be that the advertisement must show an accurate representation of the average product as it will be delivered to the consumer. To do otherwise, is fraud.

        That includes Wendy's and all the rest of the fast-food crowd. In fact, pretty much all food advertising. (Many years ago the Wall Street Journal had a very funny article about making food adverts. Jello was mixed at several times the usual concentration to keep it solid under the lights. Tensions got high on the set and someone hurled a jello chunk at someone else. The other person ducked and the jello rebounded off the wall like a superball.)

        How about stores? I sure wish the nearby Safeway were bright, clean and open instead of old, dingy and cramped.

        The before/after pics for weight-loss schemes would be pretty funny.

        Oh, sorry. Lost myself for a moment there. Forgot that it is our Patriotic Duty to buy into the advertising fantasies in order to keep the economic fantasy growing.

            • by SudoScience (1314289) on Thursday November 27 2008, @12:19PM (#25909787) Homepage

              You're right that they should be honest, but no ads are. Yet most of the arguments against the ad being banned are that everyone is doing the same thing. Well maybe I'm an idiot but doesn't that then make the point that we ought to enforce such a standard on all ads then? If they're all lying then they all should be punished, rather than allowing everyone to lie as much as they want.

              The "they're doing it too" excuse is just weak overall. Maybe you could argue that the standards are applied unevenly, but still that's only a good argument for applying the standard evenly rather than dropping all standards whatsoever.

      • by Jesus_666 (702802) on Thursday November 27 2008, @01:15PM (#25910129)
        I once saw a documentation about how they make the photos you see on convenience food packaging. The tomato soup with a cream swirl was actually 100% toxic-if-ingested wall paint. Other dishes were either made by cooks (of course using completely different recipes) or weren't food at all. Don't think only models get airbrushed; food does, as well. With clear varnish, during the shoot.

        I mean, some car manufacturer recently ran a TV ad in Germany where they deconstructed the usual car ad by gradually switching off the humans (all professional models), the beautiful scenery (completely computer-generated), the brilliant highlights on the car (ditto), the majestic music and finally the street. I don't remember which car it was but the ad strikes me as insightful - it shows just how much of the ads you see has to do with the actual car (not much at all, not even the car's appearance is realistic).


        Ads lie. Ads lie all the time. Do not expect anything you hear in an ad to be remotely true, apart fom "product XYZ exists".
      • by vux984 (928602) on Thursday November 27 2008, @03:17PM (#25910819)

        Who doesn't? Went to Wendy's the other day and got a #2 combo because it looked pretty awesome on the order board.
          Got back to the office and opened it up to discover something pretty gross looking, a mash of squashed bun and grey meat. Yum.

        I actually worked at Wendy's back in high school, and we did a challenge once where we tried to make the food look like the 'order board' to use your words. Turns out its not that hard... but

        1) You had to use fresh toasted buns straight off the toaster
        2) You had to 'cherry pick' things like lettuce and tomatoes.
        3) You had to have someone who really knew how to work 'grill' to get perfect looking meat.
        4) Most importantly - you couldn't wrap it up. You had to serve it unwrapped. Wrapping ALWAYS squashes it to at least some degree, and meat drippings and condiment get spread to the wrapper.

        That said, a significant percentage of burgers actually look a lot like the advertising, prior to wrapping, when made by competent staff.

        So...I'm not saying Wendy's isn't false advertising, but in their case at least, the real food CAN actually look like the ads, even though it usually doesn't. So at least they aren't showing food that simply can't come out of their 'kitchens'.

    • by William Robinson (875390) on Thursday November 27 2008, @11:02AM (#25909157)
      Well done ASA. Now go after adverts that gave me impression I could get hold of a chick in 30 seconds if I use their products!!!!
    • Most people would view this commercial and think, wow, you can do all that with a phone? I want one!

      By the time they have bought it and figured out how to run it, they'll long since have forgotten how speedy it looked in the advert.

      Ads aren't supposed to be starkly realistic. Just think how awful they'd all be if they were.

      For example, most car companies don't show you the sad realities of operating their vehicles in traffic. I think a realistic portrayal should include an occasional collision ("note how

  • So what? (Score:5, Funny)

    by LibertineR (591918) on Thursday November 27 2008, @10:53AM (#25909063)
    My friends tell me that an iPhone will certainly increase my penis size, with the only drawback being that I will need one of those fancy Apple carrying cases to keep it in.

    SOLD, bitches!

  • Jeez... (Score:4, Insightful)

    by Abstrackt (609015) on Thursday November 27 2008, @10:55AM (#25909085)

    The commercial is done by the time they finish with Google.

    Maybe if they'd put a warning similar to "screen images simulated, not really an iphone, 5x speed, etc." it wouldn't have been pulled.

  • App store (Score:5, Insightful)

    by pzs (857406) on Thursday November 27 2008, @10:56AM (#25909091)

    There's a similar advert for the app store here in the UK. It has some guy instantly downloading and using games, location software and so on. It has an amusing "actual sequence speeded up" disclaimer at the bottom, rather like those cosmetics adverts that say "some post-processing done on model".

    Why don't they just say "this advert is a total lie, but it looks pretty and you're a gullible moron, so buy buy buy!"

    What bugs me about the app store advert is that it finishes saying "this is going to change everything!" No, it isn't - it's another incremental improvement on smart phones, which is quite similar to many competing products. Ever since I found out about the reality distortion field [wikipedia.org] I've started noticing that Apple try to use this in all their advertising.

  • by Verteiron (224042) on Thursday November 27 2008, @10:58AM (#25909111) Homepage

    You're telling me there's an organization that actually checks advertisements for false and misleading information, and has the power to pull blatant lies off the air? When did this happen?

    • Re: (Score:3, Informative)

      You're telling me there's an organization that actually checks advertisements for false and misleading information, and has the power to pull blatant lies off the air? When did this happen?

      I was going to mod you funny, then I saw your sig. Since there is no '+5 listened to H2G2 Series 2', I had to comment instead :)

    • by EricTheMad (603880) on Thursday November 27 2008, @11:35AM (#25909447)

      You're telling me there's an organization that actually checks advertisements for false and misleading information, and has the power to pull blatant lies off the air? When did this happen?

      1962. [wikipedia.org] That's in the UK, though. I don't think we have anything like that in the U.S.

    • by duckInferno (1275100) on Thursday November 27 2008, @02:52PM (#25910689) Journal
      First world countries have consumer protection laws. (I am so getting -1 flamebaited for this!)
  • Beauty treatments (Score:4, Insightful)

    by MrMickS (568778) on Thursday November 27 2008, @10:58AM (#25909115) Homepage Journal

    Its a shame that the ASA doesn't come down with the same force on the incessant bombardment of beauty treatments we have with obviously fake material in them. I mean there is one for getting rid of deep set wrinkles, in the before shot the actress is frowning, in the after shot she's not. Viola! The wrinkles have gone!

    I guess the problem is that the there isn't the degree of competitive scrutiny going on. All of the beauty companies pull the same trick so no one wants to upset the Apple cart.

  • News at 11! (Score:5, Insightful)

    by cosmocain (1060326) on Thursday November 27 2008, @11:00AM (#25909129)
    Advertisements not telling the truth.

    Next up: Giant footsteps in Alaska not done by Yetis - Signs of prehistoric giantmice found.
  • In the UK (Score:4, Interesting)

    by Colourspace (563895) on Thursday November 27 2008, @11:15AM (#25909271)
    Thats weird, because I saw the UK advert last night and it states quite clearly at the bottom of the screen that operations have been sped up etc, and does not appear to make any claims to the advert being true to life.... Is this the British ASA or is there an ASA elsewhere in the world (i.e. the USA)?
  • ... was the instability of Safari - I'm currently away from the office on a week long business trip, with my iPhone acting as my primary browsing device during the day (while I'm away from the hotel - London has fairly extensive 3G and wifi coverage), and I have to say that I am getting at least one crash per browsing session.

    I would expect this if I was visiting weird websites, but I'm talking about sites like Slashdot, BBC News etc. The entire page can be loaded, and I can be halfway through a Slashdot comments page and Safari will crash, I haven't even hit anything that should trigger Safari to do anything other than scroll down the page!

    On another note, on every iPhone or iPod Touch device I have used (one first gen iPhone, one 3G iPhone and two iPod Touches), Safari has one hell of a difficult time picking up link clicks on the BBC News website - I haven't had any problems elsewhere, just on the BBC News site. It manifests itself as a total lack of registering the fact that I am clicking on a link, with Safari only reacting at all either after I have held down the click for several seconds, or zoomed right in and clicked then. Has anyone else experienced this?
  • Totally Unfair (Score:5, Insightful)

    by geekmansworld (950281) on Thursday November 27 2008, @12:17PM (#25909777) Homepage

    Okay, that was BS.

    I'm certain that Apple sped things up for the commercial. Big whoop. But I would have been a lot more sympathetic if PC Pro had done anywhere near a realistic comparison.

    The ad starts with the phone unlocked, and the user opening Safari to a pre-loaded page. The fumbling PC Pro fingers slowly unlock the phone and go to Google to find the page, rather than even entering the URL or opening a bookmark!

    How about a realistic comparison? I'd like to see how fast the iPhone can work, not how slow your damn sausage-fingers are at molesting it.

    WARNING: iPhone 3G browsing speeds may be impeded if you're an idiot.

  • by GrahamCox (741991) on Thursday November 27 2008, @12:24PM (#25909823) Homepage
    The Grauniad has an item which gives some insight into how the ad came to be banned: Here [guardian.co.uk]

    Seems to me Apple didn't really defend this one very appropriately, but then again, who cares?
  • Pfffffft (Score:5, Funny)

    by Grashnak (1003791) on Thursday November 27 2008, @01:09PM (#25910081)

    I can do all those things on my iPhone 3G and at the same time drive my car at 100 mph over twisty mountain roads while an exhausted super model runs her hand over my ultra smooth face (which I shaved in one stroke with my 9 bladed razor) and tells me how great I shag since I started taking Erectzor.

    Anyone who can't is a pansy.

  • by ErnstKompressor (193799) on Thursday November 27 2008, @01:33PM (#25910247) Homepage

    ...Dishonest, or just incompetent. The same goes for the UK Ad council responsible for demanding the ad be pulled. I couldn't help but make a video this morning to see what the results should really look like...

    Try 48 secs and that is with me flubbing a bit, waiting for GPS to lock and timing a call to myself.

    http://www.youtube.com/watch?v=uwbZkkJhfcA [youtube.com]

    I don't even like my iPhone that much, but there are better reasons to dislike it than simply fabricated, untruthful criticisms.

    • by chrb (1083577) on Thursday November 27 2008, @03:32PM (#25910899)

      You are not testing the same thing. The UK advert was promoting fast 3G browsing speed on the O2 network. Your video is clearly not using O2's 3G network - Google maps takes a lot longer to load up tiles than the 1/2 second or so it does in your video. And you don't do the full claim - "finding directions" is not the same as starting Google maps, zooming in, and exiting. In fact, you don't appear to use the keyboard at all in your video, so apparently you're just loading pre-generated data, and not actually carrying out any of the tasks the adverts says are being carried out.

  • Maybe it's meant to reflect the actual user experience, but they spend a lot more time diking around with websites than the iPhone add. They load two webpages instead of one, and spend time scrolling around those webpages, where as the add merely shows the phone zooming in. They also enter the URL manually, while the add shows them only loading a link. They also spend time scrolling around the PDF document, while in the add the user receives a call immediately after the PDF has loaded. Not to mention that they obviously used different sites and files. They also started from the unlock screen instead of the home screen. You can't call something a recreation if you didn't even try to recreate the add.

    Why didn't they actually try to recreate the add ? The iPhone is obviously not that fast over a 3G network (though it is that fast over a 802.11 connection in my experience). What is it about journalists that makes them think they need to exaggerate things that are already plenty bad?

    • The "actual" time was move twice the time of the commercial. Hard to believe a few fumbles could cause that much of an increase of time. It mostly was waiting on the web pages to load. Or the picture to load as it was moved.
          • by imcclell (138690) on Thursday November 27 2008, @12:58PM (#25910033)

            Actually, I did the whole test and did it in 42 seconds on 3G. Here are the results:

            14 seconds to load the apple iphone page (the main google page loads in about 8)
            10 seconds to load my location on gps
            10 seconds to load a pdf attachment from an email (exchange, 100KB pdf)
            8 seconds to call my house (I dialed it directly).

            The same test took about a minute an a half on wireless (my iphone doesn't gps well on wireless and took over a minute).

            My iphone is not unlocked either, and I am on Rogers in Canada. Maybe our 3G is different, but I doubt it. Also, the same pdf from a pop3 account took 36 seconds, so that might also make a difference.

    • Re: (Score:3, Interesting)

      The guy spent over a minute and a half fumbling around on keys? I don't think so. If I were a betting man I'd put a few cents on you owning an iPhone. I'd also put a few more cents on you posting the above message to rationalise your purchase to yourself. But then I'm cynical like that.
    • by mcvos (645701) on Thursday November 27 2008, @11:26AM (#25909359)

      And he used wifi instead of Apple's lightning fast 3G network!

    • by dave420 (699308) on Thursday November 27 2008, @12:13PM (#25909745)
      If the advert said "Blackberry Storm - remotely fixes neon lights", then yes - the ad would be pulled. Apple says "look how quick this phone is", when it isn't anywhere near as quick as they say. That is clearly lying - not inferring some obviously impossible functionality, but straight-up lying about the ability of their handset.
      • by AlterRNow (1215236) on Thursday November 27 2008, @11:13AM (#25909241)

        Just to clarify, if the Apple advert says "Fast browsing" then you will most likely focus on the time it takes to browse in the advert, so it isn't immediately obvious that that might not be "true".

        On the other hand, it's pretty easy to guess that you couldn't fix a light in another building from your phone. And that a Citroen C4 doesn't transform into a dancing robot

    • by thermian (1267986) on Thursday November 27 2008, @11:14AM (#25909253)

      I don't really think I can drive 60mph on a sheet of ice like I see in BMW commercials all the time

      You can, its just the ending that would differ somewhat from the commercial. More crunching sounds for one thing...

    • by dave420 (699308) on Thursday November 27 2008, @12:16PM (#25909767)
      It's more to do with complaints. People know Shampoo isn't going to turn crappy hair into fantastic model-esque hair, but Apple made claims that could feasibly be true, but which turned out to be far off the mark. That's going to get people irked, and they will bring it to the ASA's attention. Kind of like how Dr. Pepper used to write "Solves all your problems" on their bottles in Germany. That stopped for obvious, and similar, reasons.