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Palm Before the PalmPilot

Posted by Zonk on Sun Oct 21, 2007 05:33 PM
from the deep-in-the-mysts-of-the-past dept.
Gammu writes "SiliconUser has an in-depth history of the Palm, starting with its humble roots. The Pilot (later PalmPilot and finally just Palm) saved Palm Computing. Before the release of the Pilot, the company was subsisting (barely) on revenue from connectivity packages for HP PDA's and a version of Graffiti for the Newton. This was because its first PDA hardware product had failed under the weight of feature creep and design by committee. The first article in a series follows the early days of this company-reforming product."
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  • I miss Visor (Score:5, Insightful)

    by falcon5768 (629591) <Falcon5768@nosPaM.comcast.net> on Sunday October 21 2007, @05:37PM (#21066671) Journal
    Visor was what Palm should have been (and rightly so since the company was owned by many of the people who hated the committee design of the Pilot. I still think the Visor Edge is the greatest palm based PDA ever made. Its still thinner than my Tungsten E2.
    • Re: (Score:3, Funny)

      by cheater512 (783349)
      I love my Lifedrive.

      Mind you its about double the thickness of a TX but its extremely useful with its built in hard drive.
      Movies and music galore. :)
      • Re: (Score:3, Interesting)

        by karnal (22275)
        I used my TX daily for about a month until it developed the dreaded screen squeal. It sounds something similar to a TV flyback transformer @ 15khz or so.

        Sent to palm 3 times at my own expense; they claim there's nothing wrong with it.

        In addition, there's a lot of noise coming from the amplifier in the unit - using it with 32 ohm headphones (which most consumer headphones are at) is very very noisy.

        All in all, I really loved the unit; the web browser worked well and it played divx/xvid movies with ease. Bu
        • Re:I miss Visor (Score:4, Informative)

          by cheater512 (783349) <nick@nickstallman.net> on Sunday October 21 2007, @06:53PM (#21067129) Homepage
          There are free programs around which also fix it.
          It involves changing the touch screen's refresh frequency.
          Apparently it works well.

          Dont know about the noise from the amplifier. My Lifedrive has great audio.
          • by karnal (22275)
            I stopped carrying my tx around - but was in staples one day and showed my wife the squeal that EVERY palm was emitting.

            See, she was pissed that I wasn't using the 300$ pda she had bought me. However, now she's in agreement with me that I have a valid reason for not using it. That will teach me to buy new untested technology. The big bummer is that it's a really neat device.... collecting dust in my basement.
          • Re: (Score:3, Interesting)

            by adolf (21054)
            I used to suffer from this same problem with my Zire 71. I found myself using it less and less as the noise became more and more bothersome. And then, one day, the display went all wonky and intermittent in an unrelated case of a bad internal connection.

            Palm fixed the connection under warranty, apparently by replacing the entire front half of the unit.

            Ever since then (it's been about 3 years), it has been totally silent. So, clearly, not -every- unit has this problem, and it can be fixed.
    • Re:I miss Visor (Score:4, Interesting)

      by timeOday (582209) on Sunday October 21 2007, @06:38PM (#21067067)
      Palm did have the Palm V. That was perhaps the high point of my PDA experience. Today I have a $500 HP iPaq with Microsoft software which is incredibly sluggish, crashes constantly, and is about twice as thick and heavy as my Palm V. However that is all my company allows me to use, because it does have a fingerprint reader and encryption. Nevermind if it locks up 30% of the time you try to turn it on with those features enabled.

      To be fair, the iPaq 1945 series with an earlier version of Windows Mobile was much, much better. I believe today nobody at Microsoft or HP actually uses PocketPCs. Everything has gone over to cellphones, leaving those of us who still need a non-phone PDA for whatever reason (generally, security policies) almost high and dry. I guess they have to follow the market, but I wish they would at least not advertise and ship stuff that doesn't work.

      • Re: (Score:2, Informative)

        by bearfx (697655)
        Does yours randomly reset itself, losing all data, to? I like the idea of Windows CE (or whatever it is called these days), but I have yet to have a CE device that works well. Crashes, Freezes, Resets...Windows CE, they name is CRAP. Their is some very useful and cool software available, but if a device cannot perform its core functions well, then it is a failure... I to have a 500$ HP IPaq that is a failure. My Palm V never crashed, never locked, never reset itself, never lost data... it just worked, a
        • I have never seen it lose data, but I don't store anything in it.
          Starting with Windows Mobile 5, Microsoft finally wizened up and fixed the data loss problem. Now everything is handled more like a PC: data and applications are on flash memory, and RAM is just RAM (and not a place to store things). You'd have to work at it to lose data now.
    • Agreed. I actually just gave my wife my Visor Edge so that we can work out our scheduling, to-do lists, etc. I don't know why they didn't make more Visors(or PDAs in general) with metal cases/covers like the Edge.
    • Re:I miss Visor (Score:5, Informative)

      by thethibs (882667) on Sunday October 21 2007, @07:23PM (#21067313) Homepage

      Indeed. To my mind, the Tungsten is a giant step backward. It's particularly stupid that Graffiti is what made the pilot in the first place but in the Tungsten they put Graffiti 2, which is slow, unreliable and hyper-sensitive to small timing variations. I really hope they fired the idiot who thought that was a good idea.

      With the Visor and Graffiti, I could take notes continuously without looking at the screen (great for meetings). With the Tungsten and Graffiti 2, I have to keep checking that it read what I wrote or that it hasn't interpreted an "i" as "l." or vice versa. I've never figured out how to get it to consistently read an "r" or an "h". The original Graffiti was fast and sure. Graffiti 2 is so bad that I'll probably be looking for something with one of those moronic little keyboards as my next PDA. I know that is really slumming in technological backwaters, but I don't see much choice.

      • Re: (Score:3, Interesting)

        by a_nonamiss (743253)

        in the Tungsten they put Graffiti 2
        IIRC, that wasn't Palm's decision. It was the result of a lawsuit (Xerox maybe?) and they were forced to change Graffiti "just enough" so that it wasn't interfering on IP rights. About 30 seconds of Googling could clear this up more definitely, but my I am out of brain for the day...
        • by lintux (125434)
          Ah yeah, from the Graffiti 2 Wikipedia page [wikipedia.org]:

          "The primary reason for the change was the fact that in April 1997 Xerox had sued PalmSource, Inc. over its use of Graffiti. After a legal fight lasting a number of years, and despite the dismissal of the case by a federal judge, Xerox won a reversal late in 2001 in the U.S. Court of Appeals."

          However, Googling for "graffiti 2 xerox" also gives you this El Reg article [theregister.co.uk] where it looks like Xerox didn't really own Graffiti 1 at all...

          Interesting to know this. I (and m
  • Next PC a casio? (Score:5, Insightful)

    by SmallFurryCreature (593017) on Sunday October 21 2007, @05:45PM (#21066737) Journal

    According to David Pogue, in his book Piloting Palm, Casio was a particularly difficult partner to work with. Their relative inexperience with software and hardware development (the company's major portable products were digital wristwatches, calculators and inexpensive pocket organizers) made them irrationally intolerant of any bugs, no matter how minor or how unlikely to affect the user.

    Can you imagine what IT would be like if Casio had created the PC? Why, it might actually work.

    Amazing that IT has managed to train us so well to the existence of bugs in final products that we laugh at a company that seems to think bugs are unacceptable.

    Truly amazing how we come to accept that the software we use is not functioning correctly.

    • Re: (Score:3, Insightful)

      by Anonymous Coward
      I see your point although anyone waiting for a version with absolutely no bugs is going to be waiting for a very very long time. In the case of PCs, never. There will always be bugs, a company that spends 10 years straight ironing out the kinks is going to be many years behind and out of luck by the time they release.
      • I've heard it said before that there have been zero hardware bugs ever found in the original design for the Apple II. Of course, now that I've mentioned that, I'm sure you'll all give me a laundry list of Apple II bugs (note, the original Apple II, not the IIc, IIe, IIgs, etc)
        • There was a hardware bug involving the keyboard of the II which was tracked down and corrected shortly before the II was introduced at the Faire. It might have been the result of a bug in the "original design" as opposed to, say, manufacturing error, but I don't know. Perhaps someone would like to ask Woz about it? I did notice that you avoided mention of software bugs, of which there were a few.
    • by mh1997 (1065630) on Sunday October 21 2007, @07:28PM (#21067349)

      Amazing that IT has managed to train us so well to the existence of bugs in final products that we laugh at a company that seems to think bugs are unacceptable.

      Truly amazing how we come to accept that the software we use is not functioning correctly

      Which is why, in my next life, I will write code instead of designing hardware. I'd be fired if I delivered a product that required regular updates, yet the software that goes on my hardware has an update plan at delivery.
    • Can you imagine what IT would be like if Casio had created the PC? Why, it might actually work.

      I can, it would either be a wrist watch, or one of their incarnations of a PDA. I owned a Casio PDA, it ran Windows CE, and it worked pretty well, but obviously Casio changed their tune as they dove into more complex markets. I think the article is right in noting that to make something as complex as a "computer" is going to allow for a set of bugs to exist, or to spend inordinate amounts of money making sure the entire project is perfect. It's possible, look at the Space program, but its not cheap. Yo

  • Great thingies (Score:4, Interesting)

    by El Lobo (994537) on Sunday October 21 2007, @05:55PM (#21066803)
    I still own and actively use a Palm Pilot from 1996. No color screen, no wireless communication, no nothing. Works like a charm even today and I don't need more. Of course you CAN remove and change the battery yourself, which cannot be said of some other iGadgets.
    • Re: (Score:2, Interesting)

      Wow... /. must be reading my mind.
      This afternoon I disassembled, resurrected, and reassembled my Palm IIIc with no problems at all, after it sat in a drawer for three years.
      Excellent design that the product can be opened and closed, including battery replacement, with no problem at all and using standard screws. Glad to have my IIIc back, and must admit that I should have never dropped in 2meters onto concrete.
    • Re: (Score:2, Interesting)

      by bigjarom (950328)
      I own and use three Palms, a Palm III from 1998, a Palm T|T3 from 2003, and a Palm Treo 755p from 2007. The Palm III is by far the most stable of the three. The batteries (2xAAA) last for about a month without use of the backlight. It has crashed maybe 5 times in more than 8 years I've had it. There are still thousands of very useful apps that run great on it. I upped the built-in RAM from 2MB to 8MB+2MB flash in 2000. The T|T3 is and probably always will be the pinnacle of Palm's product design. The OS i
    • I still own and actively use a Palm Pilot from 1996.

      Yep, just dug out my Palm Pilot 1000/8M Superpilot and chucked a couple of new AAAs in it. It still works fine, in spite of a full length crack in the case. It's impressive how well it works compared to modern PDAs - just the necessities, fast, stable.

      Wish I could have said the same of my WinCE machines, though the Symbian smartphone (Sony Ericsson M600i) I have now seems stable enough, if a little sluggish.

  • by maryjanecapri (597594) on Sunday October 21 2007, @06:12PM (#21066903) Homepage Journal
    they are going to die a slow painful death. they have a chance to re-invent themselves by bringing the Linux-based OS out (as they've been promising). until then we palm users are all faced with using a very out-of-date OS (with sketchy blue tooth on treos i might add) and no hope for any much-needed updates.

    in the meantime the iphone is looking to totally overtake that market (if they start working on bringing out third-party apps). if palm allows apple to start releasing third-party apps palm may as well throw in the towel.

    i would like to keep using my palm-based treo. but i am getting so tired of the crashes and horrific blue tooth that it's getting to the point where i might just jump that shark and go the iphone route.

    well - i will when a linux app like jpilot can sync with the iphone. if that never happens i'll wait for the open moko. if that doesn't happen i'll just scrap the pda and get a regular ol' phone.
    • Re: (Score:3, Insightful)

      Palm doesn't have a choice in the matter anymore. Once Apple releases a reasonable SDK, it's game over for the entire handheld computer market.

      It's unfortunate. I've owned at least 4 Palm-based handheld, and they've all been incredibly useful. A little fragile (hence my owning so many of them), but I also paid more for each one than the iTouch, anyway.
      • by Quarters (18322) on Sunday October 21 2007, @08:10PM (#21067597)
        A third party SDK for the iPhone won't be "game over for the entire handheld computer market". For corporations that issue portable computing devices to their employees no IT department in their right mind is going to make a wholesale switch from Windows Mobile based smart phones and PDAs that run on the corporate voice/data network of choice to iPhones with the only choice of voice/data service being AT&T and a necessary reliance on hobbiest software to supply necessary applications.

        It might mean a sharp downturn in the number of non Apple PDAs purchased for personal use. That's a far cry different than the wholesale revolution you are claiming it will be, though.

        • "For corporations that issue portable computing devices to their employees no IT department in their right mind is going to make a wholesale switch from Windows Mobile based smart phones and PDAs that run on the corporate voice/data network of choice to iPhones"

          That's why Windows wins. Inertia trumps competence. Nobody who already made an investment on Windows Mobile software will be able to run its business on anything else, iPhone, Palm or Linux, and will either have to pay to port the software or enjoy l
        • Who says that all the software produced for the iPhone under an SDK has to be hobbyist? Nothing stopping any other B2B software provider from putting out an iPhone client.

          This quote is particularly telling I think:

          Adding salt to Palm's wounds, Apple proclaimed last week it sold a million iPhones in its first 74 days in the smart phone market. Palm has yet to sell that many Treos in a quarter.

          http://www.usatoday.com/tech/products/gear/2007-09-21-palm-future_N.htm [usatoday.com]

          • Just because Palm can't sell 7 figures worth of Treo's in 3 months doesn't mean that there aren't that many Windows Mobile devices being sold. The number of units sold is only a good barometer for market penetration when you can only get the device from one manufacturer.
      • Re: (Score:3, Insightful)

        Once Apple releases a reasonable SDK, it's game over for the entire handheld computer market.

        If all Apple does is release an SDK, they're going to wind up giving Palm the biggest PR coup ever.

        The iPhone/iPod lacks basic features that are standard in Palm -- copy & paste, an IR-device port, bluetooth, expandable memory, integrated search, being able to schedule a calendar event, etc.

        If Palm suddenly knows what they're doing, they'll launch a new Linux-based Palm OS PDA within 3 months of the iPhone SDK, and aim their PR campaign as "don't hack your iPhone -- buy the device that does what you wa

      • Except that it's a huge pain in the ass to take notes on a keyboard where you can't insert basic punctuation and can't feel the keys. I'm sure someone will release a 3rd party application to fix the lack of tactile response in the home row. Oh, wait, the entire screen is flat. Do they at least have a stylus and decent handwriting recognition software for the iPhone that doesn't require me to hack it and risk bricking it?
        • You should try one.

          I have not had any problem taking notes, writing emails, entering URLS, and even entering punctuation.

          I much prefer this to any other phone keyboard I've used.

          SteveM

      • by dfghjk (711126)
        You are assuming terms for Apple releasing this SDK. All they've said is that they'll be doing one. They haven't said who they'll make it available to and what will be required for developers to actually deliver apps using it. It may remain the case that 3rd parties will have to go through Apple for approval and distribution. In that case, it won't be 3rd party at all and it certainly won't be "game over".

        Frankly, there's large portions of the smartphone market that won't be satisfied with the iPhone re
    • by SteveM (11242) on Sunday October 21 2007, @07:31PM (#21067363)

      if palm allows apple to start releasing third-party apps ...

      And what exactly can Palm do to prevent this?

      Palm has been dead for awhile. All that's left is for someone to unplug the life support system.

      SteveM

    • I really wish Palm would get their head out of their asses, and stop being careful. I finally jumped from my Treeo 650 to a Nokia N95 when it came out because they don't seem to care anymore about improving their phones in meaningful ways. Price doesn't matter so much, just improve the damn phone lines.
    • by znu (31198)
      Palm bought BeOS in 2001. They could have turned around and shipped a slimmed down version of that (and it was already pretty slim), and had the most advanced mobile operating system on the market at the time. Instead, they've made minor improvements to an archaic OS (crippled by being initially designed for extremely limited hardware) for far too long. In many respects they're in the same position Apple was in in the mid-90s, except there's no NeXTSTEP for them to buy, and there's no Steve Jobs to come bac
      • Re: (Score:3, Informative)

        Here's the Cliff Notes version:

        The original Pilot (and later the Palm Pilot) was made by US Robotics and was eventually spun-off into an independent company. Jeff Hawkins and the original Palm team left to start Handspring where they eventually produced the Treo -- the first PalmOS smartphone. Meanwhile a "Palm ecosystem" of companies which licensed the PalmOS had blossomed and Palm split into two companies: PalmOne which continued to make PDAs and PalmSource which was tasked with creating and selling the n
  • by jbarr (2233) on Sunday October 21 2007, @06:46PM (#21067103) Homepage
    I still think the Palm V (and Vx) series was Palm's greatest achievement. Combined with its hard case, they had a true, front-pocketable PDA that performed well. Unfortunately, Palm PDAs have become so bloated and energy-graining that they simply aren't innovative anymore. I REALLY liked measuring battery life in weeks, not hours. And the Zoomer was a killer device at the time. It was PC-compatible that would run DOS apps, had full GUI interface thanks to Geoworks' GEOS, and it had a great implementation of an early version of Graffiti that, at the time, provided real "heads-up" stylus entry (where you could actually look at the person you were talking to while still taking notes. And what was important was that because the Zoomer and early Pilots promoted Graffiti as an input/navigation method, not handwriting recognition, it took of very effectively. The big difference with other HWR implementations was that with Graffiti, the user had to adapt their strokes to what Graffiti expected instead of the HWR engine adapting to the individual user. If you got past all that and just wrote how Graffiti wanted, it was surprisingly fast and accurate. Unfortunately, the Zoomer was overshadowed by the Apple Newton, so it never really grabbed any market share. Fortunately for Palm, (US Robotics at the time) its launch of the Pilot was successful beyond expectations, and the rest was history.
    • I completely agree re: the Palm V. I got one when it was first released and it felt absolutely perfect at the time. It and the iPod Nano are my only two gadgets of the last decade that I actually loved carrying around.

      And speaking of the Newton, I certainly hope that Apple's iPhone SDK lives up to the hype. An iPhone with full PDA capabilities (and yes, someone's already made a stylus for it) might just be my third.
  • by PhotoGuy (189467) on Sunday October 21 2007, @07:27PM (#21067341) Homepage
    I bought one of the first palms, and remember disassembling the ROM, and looking through it. It was lean, elegant, and straight forward enough that one could do that. Try that with Windows Mobile, or probably even the newer palms (oh wait, they are windows mobile now, aren't they?)

    Now, I do appreciate the greater flexibility of Windows mobile devices, and prefer it over the palm, but the speed, elegance, battery life, and so on, just aren't there. Too bad we can't have the best of both of these worlds...
  • Awful Article (Score:5, Interesting)

    by captainboogerhead (228216) on Sunday October 21 2007, @07:29PM (#21067351) Journal

    Man, for once I read TFA and what do I get? A barely coherent, unedited swamp of words. Did anyone else find this article a slog to read?

    Palm's buyer (and a secure feature for the Touchdown) was secured in a surprising way. During product development, Donna, Jeff and Ed were traveling the country promoting the Touchdown as the platform of choice for hardware and sofware developers.

    It's never explained what Touchdown is. It's never explained what the "secure feature" is. I'm assuming Touchdown is the orginal name for what was to become the Pilot. But I don't really know. The word is just used suddenlty out without preamble, as if it had been previously introduced.

    How about the following:

    A simple benchmark of the efficiency or inefficiency of was to count the number of taps to create an appointment or add an entry to the adress book. This required that all of the most used features be easily accessible, not buried behind menus or in dialog boxes. This concept of ease of use had eluded many of the early PDA's.

    Perhaps it's just me, but the whole article read like the above excerpt.

    Another reviewer, in Macworld, found that his 'typing' speed on the Newton was "up to 20 words per minute at 0 to 95 percent accuracy."

    Really? Zero to 95% accuracy? That's pretty, uh, fucking awful. Somehow I doubt that's what Macword published.

    It took ten to fifteen seconds to boot up and to switch between applications, seriosuly hampering its usefulness as a serious business tool.

    Wow, spelling mistake and redundancy in the same sentence.

    A paper planner was much smaller and allowed the user to see his or her entire day. Little quirks like this also turned off business users.

    See how the second sentence here should not follow the first? It should have followed the sentence preceeded the excerpt. This kind of construction left me rereading the same few lines several times over.

    A few major candidates were considered (Motorola, Compaq and Nokia), but none of the comapnies were willing to give Palm control...

    Guess that woulda bin bad fer bidness.

    Hey Silicon User, hire a fucking editor!

  • It's in the Hardware section of Slashdot. It's right there in the address: hardware.slashdot.org. Why would you tag it hardware?
  • I owned a Palm Pilot 1000 (I think, the one with extra memory) that promptly became one of the first to be repaired. Broken screen. They did not survive a 3-foot drop onto tile.

    I wore it out. It worked, and Grafitti was just wonderful.

    Then I got a Palm III. And a modem. Having HandMail was a blessing. I was much more self-sufficient.

    Finally, I got a Vx to replace my tired III... Sleek and wonderful, another modem of course, slick apps, and yes shirtpocket capable.

    But I always had a Day-Timer, and used
  • I can't even tell you what operating system the most recent Palm's run. There must have been half a dozen attempts to modernize the platform...

    I used my Handspring Deluxe for 6 years, it was good for it's time, and the interface is still pretty good, but it just doesn't have the features I want in a PDA today. When it came time to find a replacement, I didn't even consider Palm. I didn't have confidence that I'd be able to find modern apps to run on a new Palm device.